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Elite Cleaning & Restoration

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning

About us

Owner operated. 4 employees. No subs. Cost is determined by the job. No travel charges. Ask about Angie's List discount. Additional DBA: Team Elite, Elite Carpet & Upholstery Cleaning, Elite Cleaning & Restoration Services. Service area continued: Dublin, Gahanna, Grove City, Hilliard, New Albany, Plain City, Powell, West Jefferson, Westerville

Business highlights

28 years of trusted experience

Services we offer

Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9682 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 682 reviews

Patricia R.
05/2014
1.0
carpet cleaners
  + -1 more
BEWARE FRAUD INTIMIDATION. We booked 4 rooms online on their $79 special for 2 rooms. When they arrived they demanded more money to clean claiming that a stair case (representing 1 room in their special) only constituted stairs up to a landing. So that the entire staircase between two floors constituted TWO rooms. I have never encountered this before. They were intimidating. Luckily my husband was home. If I had been alone I do not know how I would have handled it. BEWARE FRAUD INTIMIDATION.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$160

Response from Elite Cleaning & Restoration
First of all I have responded to this in the message center already. I was never aware that the two room deal was purchased twice. When I arrived i informed the man that was there that it was four rooms and not two that I was aware that had been purchased. He said that he would check with [Removed Member's Name] and was not able to. I asked him to pay for the extra two room and he got irrate. I gave him the two extra areas at a very reduced rate and he said go ahead. I found out later that she had paid for the extra two areas on line and messaged her and told her to request a refund. She said she did not know how so I told her I would and have requested that refund from my angies list representative. No one was or is trying to cheat her, actually one she gets the refund, i am the one who will get cheated. This is ridiculous. All of what she says is innacurate and untrue other that that she purchased four rooms on line, and my only error was not knowing that. And if she had been the least bit available or told her husband what was going on, all this could have been avoided. She will get 79.00 back no matter what I have to do and then I will be the only one to lose here.

Modelle C.
04/2014
5.0
carpet cleaners
  + -1 more
I have used them twice. I would tell people to definitely hire them. They removed 3 bad spots, and they put the house together. They moved some furniture, and put it back.
Description of Work: I got a coupon for Elite Cleaning & Restoration off of the Angie's List magazine. They cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Annie C.
03/2014
4.0
carpet cleaners
  + -1 more
Showed up on time, cleaned the furniture and left. Nice people. Rick (owner) is an honest guy. I've been using them for years. I saw a "skipped" spot on the sofa, called, and the next day it was cleaned again!
Description of Work: cleaned a sofa and a love seat

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb O.
03/2014
5.0
carpet cleaners
  + -1 more
They are awesome. We have been using them for years, and they are always terrific. They are always able to fit into my schedule, give recommendation, work fast, and the carpet always looks great when they leave. They also don’t charge enough.
Description of Work: They cleaned the carpet throughout the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Harold M.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We like them really well. We think their work is great. They did a wonderful job on our stained kitchen carpet.
Description of Work: They cleaned the carpet in the kitchen, hallway, bathroom, and living room, and also cleaned a rug downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice W.
03/2014
5.0
carpet cleaners
  + -1 more
It turned out very well. They came quickly after I called, accepted the coupon without any hassle, were courteous, and did a good job.
Description of Work: They cleaned my master bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

PAT S.
03/2014
2.0
carpet cleaners
  + -1 more
I wasn’t happy with them. The carpet looked all blotchy when they were finished. The technician said it was because the carpet was so dirty when they started, but I never had that problem with anyone else. I had them come out and go over the problem areas again, but it didn’t help much.
Description of Work: They cleaned the carpet in the living room, dining room, stairway, and upstairs hallway.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Sally H.
03/2014
5.0
carpet cleaners
  + -1 more
They were on time, did a good job, and were in and out. We had no problems with them.
Description of Work: They cleaned the carpet in the family room, living room, dining room, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DAVE K.
03/2014
5.0
carpet cleaners
  + -1 more
We have used them several times, and they always do a great job. They are prompt, work quickly, an prices are reasonable.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kathryn A.
03/2014
5.0
carpet cleaners
  + -1 more
Elite is the best. They were able to come out the day I called (within hours, really) and removed old stains from our carpet as well as a large stain from our young son vomiting chocolate milk ALL over his bedroom and our upstairs hallway. I have worked with Elite in the past and wouldn't have anyone else clean my carpets.
Description of Work: Cleaned the carpet in all but one room of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

PAULA M.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used Elite Cleaning for years, it's always easy and convenient to make an appointment, the job is always done to my sarisfaction.
Description of Work: clean my carpets and upholstered chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Jennie A.
10/2013
5.0
carpet cleaners
  + -1 more
This company was extremely prompt in providing an estimate (they were able to do so over the phone) and scheduling the work. The person who came to my house was prompt, fast, polite, and very neat. My carpets have never looked better! I will use this company again in the future.
Description of Work: This company cleaned the carpet on the steps going to my upstairs. They also cleaned the area rug in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Sharon M.
09/2013
5.0
carpet cleaners
  + -1 more
Why did I ever wait so long to have carpets professionally cleaned! They were prompt, courteous and did a wonderful job!!
Description of Work: Terrific Cleaning Job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Charles L.
07/2013
5.0
carpet cleaners
  + -1 more
The company and service was excellent. They were at the house before I was even there. They completed the work quickly. I called over the holiday weekend needing to change the date from the 10th to the 12th and they were very accommodating with that as well.
Description of Work: The cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DANIEL C.
04/2013
5.0
carpet cleaners
  + -1 more
This is my second time using the company, and they did a good job as usual. The owner, himself, does the work which I appreciate as well.
Description of Work: They cleaned the carpet in six rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

SUSAN W.
04/2013
5.0
carpet cleaners
  + -1 more
I was great! I even got a discount! The man that came out was a little late but very apologetic. And he did call to tell me he would be late. I understand, things happen. He was very nice and did a great job.
Description of Work: They cleaned the carpets in my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vanessa T.
04/2013
5.0
carpet cleaners
  + -1 more
I have a mischievous dog that gets into all kinds of things, usually on my carpet. Rick has gotten pet urine, sugar, canola oil, and even dried paint out of my carpet. This company uses great products, is punctual, affordable. They even came back to check the work a few days later (for the paint).
Description of Work: I have used Elite three times to clean my carpets. First time (September) - I bought my house, and the carpet in the master smelled like pet urine. It looked like new carpet, so I called Elite to see if they could remove the odor. For $35 Rick cleaned the master, the stairs, and the upstairs hallway. He sprayed a special deodorizer, and the odor is gone. Second time (December) - my dog opened a bag of sugar on my master carpet. The sugar, combined with her saliva, created a sticky mess. Rick took only ten minutes to stem clean it and remove the sugar. Third time (April) - my dog opened a bottle of craft paint in the upstairs hallway. The paint was dry when we found it. She also got a hold of a bottle of canola oil and dripped it all over my master carpet. He came on a Saturday to clean up the canola oil. He told me it was unlikely that the pain would come out, but he was able to remove it completely. He even offered to come back on Wednesday morning to re-check the paint spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Jeff W.
02/2013
5.0
carpet cleaners
  + -1 more
We've used Elite for several years as have other family members. They do a good job for a reasonable price.
Description of Work: Had carpet cleaned in whole house - upstairs and downstairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Bill O.
01/2013
5.0
carpet cleaners
  + -1 more
fast, professional, and well done
Description of Work: they cleaned 4 rooms and one hallway very well

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$86

Deborah F.
01/2013
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Nice guy came, cleaned to a spiffy finish, and left, nice fellow, fantastic service.
Description of Work: GREAT job!
Rating CategoryRating out of 5
Yes, I recommend this pro
$51

Nathan S.
01/2013
5.0
carpet cleaners
  + -1 more
Elite did a great job cleaning my carpets and furniture for a very fair price. The best part was they were able to perform the work in the same week as I called for a quote. They were punctual and quick to get in and out. Great job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gene G.
11/2012
5.0
carpet cleaners
  + -1 more
They came and cleaned soiled areas and gave suggestions how to care for carpets including dog accidents (my dog had been sick and there were areas that I could not get clean) Nice people
Description of Work: They were prompt. Completed job quickly. The carpet was really dirty from construction and looked good when they left. Two days later, I noticed 2 areas that appeared dirty after drying. I called and they came the next day and cleaned the areas. Now looks good. lesson learned don't wait till your carpets are so dirty. I would call them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine S.
11/2012
5.0
upholstery cleaning
  + -1 more
The employees showed up on time, cleaned the two sofas as requested and then left.
Description of Work: Two sofas were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sarah K.
11/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
The grout came amazingly clean! It was like night and day. I was really worried that the carpet would either have a sticky residue left on it, or that it would be wet for days but it was perfect - just the service I wanted. The price of the carpet cleaning wasn't the cheapest I found but they are competitive. They did quality work and that is worth everything! I will use them again next time.
Description of Work: Cleaned the carpet in 2 rooms and stairs; also cleaned the tile floors in the kitchen, foyer, and master bath.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Pam K.
10/2012
2.0
carpet cleaners
  + -1 more
I expected them at 8:30 but they arrived after 9:00 a.m. They did not want to move furniture in the bedroom. They literally saturated my carpets, it has been 24 hours since they were cleaned and they are still wet .Fans have been used and the windows were left open Either their equipment is outdated or they did not take the time to extract the water. They spilled a blue substance on the recently sealed stone walkway in front of my house--I have scrubbed the area twice but the stains remain. I am very dissatisfied with the quality of the work performed.
Description of Work: Two technicians came to the house. I showed them the bedroom, hall, living room, dining room and family rooms that were to be cleaned. I had hoped to have some bedroom furniture moved, but they advised against it. They steam cleaned all the areas I showed them.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$76

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Elite Cleaning & Restoration is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Elite Cleaning & Restoration accepts the following forms of payment: Check,MasterCard,Visa
Yes, Elite Cleaning & Restoration offers free project estimates.
No, Elite Cleaning & Restoration does not offer eco-friendly accreditations.
No, Elite Cleaning & Restoration does not offer a senior discount.
No, Elite Cleaning & Restoration does not offer emergency services.
No, Elite Cleaning & Restoration does not offer warranties.
Elite Cleaning & Restoration offers the following services: Carpet Cleaning & Restoration, Upholstery Cleaning & Restoration, Water Damage & Hard-Surface Cleaning

Contact information

3819 Tweedsmuir Dr, Columbus, OH 43221

http://www.elitecolumbus.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed