EHMKE COLUMBUS MOVERS/ALLIED VAN LINES

MOVED A SHORT DISTANCE, GOOD OVERALL SERVICE

MOVERS WERE ONE HOUR LATE, THE MOVE WAS ESTIMATED TO TAKE 3 MEN 6 HOURS, BUT IT TOOK 12 HOURS WITH 6 MEN IN THE LAST 2-3 HOURS. WERE TOLD THEY USED ONLY FULL TIME PROS, YET 2 OUT OF 3 MEN WERE TEMPS. SLOW PROCESSING AND PACKING. VERY BADLY ORGANIZED, COULD GIVE MANY EXAMPLES. CALLED DISPATCHER AT LEAST 5 TIMES AND EVENTUALLY HE CAME IN PERSON TO HELP. TIME WAS PARTLY DUE TO BAD WEATHER, BUT MOSTLY DUE TO SLOW PACKING.

ALLIEDS REP. IN WYOMING (NATRONA TRANSFER, 350 N. KIMBALL, BOX 573, CASPER, WY 82602) PROVIDED US WITH A MOVING ESTIMATE WHICH WE ACCEPTED. THIS ESTIMATE TURNED OUT TO BE 47% BELOW THE ACTUAL WEIGHT. MOVER WAS LATE, MADE SEXUALLY OFFENSIVE COMMENTS, MOVED HEAVY ITEMS MY WIFE ASKED HIM NOT TO MOVE (CONCRETE BLOCKS), WAS UNGRATEFUL OF MY WIFES HELP IN CARNG FOR HIS ASSISTANT WHO BROKE AN ARM. MY WIFE ASKED BOTH THE CO. AND MOVER IF THEY NEEDED OUR ADDRESS IN COLUMBUS. BOTH TOLD HER NO. WHEN THEY ARRIVED IN COLUMBUS, THEY COULD NOT LOCATE OUR HOUSE BECAUSE THEY NEVER GOT AN ADDRESS. THEY PUT OUR BELONGINGS IN STORAGE AND CHARGED US $5000 (OVER 2X THE ORIG. ESTIMATE) FOR THE STORAGE FEE AND DELIVERY TO OUR HOUSE, 2.5 MI. AWAY. THE ALLIED MAIN OFFICE WAS RUDE AND UNRESPONSIVE TO OUR COMPLAINT AND HELD OUR BELONGINGS HOSTAGE UNTIL WE PAID. WE PAID THE REQUIRED 110% BY CONTRACT ON THE ORIGINAL ESTIMATE, PLUS THE $5000 LOCAL STORAGE & DELIVERY FEE. ALLIED THREATENED US W/COURT.

MEMBER FILED A CLAIM FORM--OUTCOME PENDING.

VERY EXPENSIVE ($84/HR FOR 3 MEN--MUST USE 3 MEN, NO CHOICE). ACTUAL WORK WAS MEDIOCRE--DID NOT FOLLOW INSTRUCTIONS.