Economic Appliance Service

The service tech was very courteous and helpful. The work was done in a timely manner and ended up costing less than the home warranty deductible. I would definitely use this company again.

Professional but a bit pricey for the services rendered. Significant part of cost was $65 valve. Remainder was for 20 minutes labor.

Ronnie was the technician. He called in advance of his arrival. He arrived within the designated time frame. He was very cordial and professional. I would use Economic Appliance Service again.

WENT OUT OF THEIR WAY TO FIX PROBLEM. OFFERED DISCOUNTS, AND EVEN REPLACED TWO OF THE BURNERS THAT HAD ALREADY BEEN REPLACED ONCE. VERY REASONABLE! VERY GOOD!

He arrived on time and was very polite and personable. He worked quickly and efficiently. The price seemed very reasonable. I would hire him again without hesitation.

THEY WERE SO FAST, EFFICIENT, AND FRIENDLY. RON WAS ON TIME, AND VERY HELPFUL. THE PRICE I PAID WAS WHAT THEY SAID IT WOULD BE. I WILL ABSOLUTELY CALL THEM AGAIN WHEN I NEED TO.

TECHNICIAN'S WERE ON TIME ON THE DAYS PROMISED. WORK WAS DONE QUICKLY AND VERY EFFICIENTLY. IF I NEED MORE WORK DONE ON APPLIANCES, I WILL DEFINITELY PUT THEM AT THE TOP OF THE LIST!

JAKE WAS NOT ONLY ON TIME, HE WAS EARLY -- CHECKED OUT MY REFRIGERATOR THOROUGHLY AND DETERMINED THE REFRIGERATOR WAS NOT THE CULPRIT -- ONE OF THE INSIDE MAIN PIPES MAY BE CAUSING THE LEAK, SO WE WILL HAVE OUR MAINTENANCE PERSONNEL HERE AT PARK TOWERS INVESTIGATE FURTHER. ECONOMY APPLIANCE WAS RECOMMENDED TO ME BY UNITED REFRIGERATION, ANOTHER MEMBER OF ANGIE'S LIST.

VERY THOROUGH. CLEANED OUT THE LINT BUILD UP INSIDE AND OUT. CHECKED THE VENT OUTSIDE TOO!

THE FIRST SERVICE CALL WAS TO BE BETWEEN 8AM TO 1PM ON 8/24. THE TECH ARRIVED AT 12:45. HE SAID THE SWITCH AND RELAY NEEDED TO BE REPLACED, BUT HE DIDN'T HAVE PARTS AND WOULD RETURN BETWEEN 8:30-9AM ON 8/25. THE TECH ARRIVED AT 9:45 AND DID NOT CALL TO SAY HE WAS RUNNING LATE. THE SWITCH AND RELAY WERE REPLACED. ON THE MORNING OF 8/26, THE REFRIGERATOR WAS STILL NOT COOL ENOUGH AND FOOD IN THE FREEZER WAS THAWING. I CALLED THE OFFICE AND THE OWNER CAME TO MY HOUSE AT 11AM. HE TRIED TO TELL ME I SHOULD GIVE THE FRIDGE TIME TO GET COOLER. I INSISTED HE RECHECK THE FRIDGE SINCE IT HAD BEEN 24 HOURS SINCE REPAIR. HE CHECKED THE CONDENSER AND FOUND THE FRIDGE HAD A FREON LEAK AND WILL NEED REPLACED. NOT VERY ECONOMIC TO PAY $260 TO FIND OUT THE FRIDGE IS SHOT! I ASKED THE OWNER WHY THE FIRST TECH WOULDN'T HAVE CHECKED THE FREON AND HE REPLIED THAT THEY DO NOT ROUTINELY DO THAT. HAD HE CHECKED, I WOULDN'T HAVE REPAIRED THE SWITCHES AND WOULD HAVE ONLY HAD TO PAY A $49.00 SERVICE CHARGE.

SERVICE MAN WAS VERY PROMPT AND CORDIAL. REPLACED WORN DRYER PART, ALL THE WHILE TEACHING US HOW WE COULD DO IT OURSELVES NEXT TIME. ANSWERED LOTS OF QUESTIONS AND CHECKED OUR WASHER FOR FREE. WORKED QUICKLY AND WAS QUITE NICE.

THEIR PRICES ARE COMPETITIVE. THEY EXPLAIN THE PROBLEM BEFORE THE DO ANY REPAIRS.

I WAS PLEASED WITH SERVICE AND REPAIR, BUT I THOUGHT THE LABOR CHARGES WERE TOO HIGH.

RON, THE REPAIRMAN ASSIGNED TO MY AREA, IS EXCELLENT. HE IS HONEST, EXPLAINS EVERY ITEM IN GREAT DETAIL, AND HAS MORE THAN A DECADE OF EXPERIENCE. I CALLED AND RECEIVED AN APPOINTMENT FOR THE VERY NEXT MORNING WHICH WAS TERRIFIC SINCE THE REFRIGERATOR WAS TOTALLY NOT WORKING.

CAME OUT AND DETERMINED THE PART IS NO LONGER MADE. CALLED SEVERAL PLACES AND BY THE END OF THE DAY WE FOUND IT COULD NOT BE REPAIRED.

ESTIMATE WAS $10 LESS THAN EXPECTED, PROMPT POLITE AND ANSWERED ALL QUESTION. OVEN WORKS FINE.

VERY HONEST ABOUT IF THEY CAN FIX IT OR NOT

I BOUGHT A STOVE AND WHEN THE BROILER ELEMENT FAILED, I CALLED THEM BUT THEY SAID ECONOMIC APPLIANCE DOES THEIR WARRANTY WORK AND TO CALL THEM. THE ECONOMIC REPAIRMAN CAME THE DAY AFTER I CALLED, BUT HE DIDN''T HAVE THE PART; HE SAID HE''D RETURN NEXT DAY. DIDN''T, AND DIDN''T CALL. WHEN I CALLED THEM, SAID WAREHOUSE DIDN''T HAVE PART. A WEEK AND A HALF LATER, CAME TO DO REPAIR, BUT SAID THEY BROUGHT WRONG PART; COMPANY WOULDN''T LET REPAIRMAN GO BACK AND GET RIGHT ONE; CAME NEXT DAY AND INSTALLED IT. THEN TRIED TO CHARGE ME FOR PART (STILL UNDER WARRANTY); I HAD TO PRODUCE PAPERS TO PROVE IT.

THEY WORK ON SATURDAY!! AND AT REGULAR SERVICE CALL PRICES!! THEY CALL 30-40 MINUTES BEFORE ARRIVING! IF I''D HAD TO TAKE TIME FROM WORK, I COULD GET HOME IN THAT MUCH TIME! IT REALLY PREVENTS SITTING AROUND WAITING, SOMETHING I DON''T DO WELL.

WAITED FOR 3 HOURS TO HAVE SOMEONE COME AND REPAIR MICROWAVE. TOLD TIME FRAME BETWEEN 12:00 AND 3:00 NO CALL NO SHOW. VERY DISGUSTED.

FELT THEIR SERVICE WAS MUCH BETTER THAN ANOTHER COMPANY. FASTER, CHEAPER, AND MORE PROFESSIONAL.

OUR ONLY CONCERN WAS THE PRICE STRUCTURE. THIS COMPANY CHARGED $35 JUST TO SHOW UP AND LOOK AT THE DISHWASHER, AND ANOTHER $20 JUST TO SHOW UP AND LOOK AT THE REFRIGERATOR EVEN THOUGH BOTH APPLIANCES WERE REPAIRED AT THE SAME TIME. COST FOR THE REPAIRS WAS IN ADDITION TO THE SERVICE CALL.

HAD TROUBLE GETTING PART, BUT KEPT ME WELL INFORMED. THEY CAME EARLY IN THE "WINDOW" OF POSSIBLE TIMES.

I WOULD RECOMMEND THEM TO ANYONE.DK

THEY REPAIRED MY STOVE. THEY DID GOOD JOB. THEY HAVE DONE IT TWICE. VERY HONEST WILL LET YOU KNOW IF IT'S WORTH THE REPAIR. ACTUALLY REPLACED THE STOVE THE 2ND TIME.