Dream Baths by Kitchen Kraft

They were terrible. Bait & switch. Claimed they could do it for a certain price so I gave them $500 to come up with a design. They then came in with a price that was OVER my budget. Wasted $500 and a lot of time. After I complained here they called and said they could meet our budget, which was BS. If you couldn't meet it the first time don't offer after I write an honest review of your business.

Dream Baths is very process-oriented. Our first visit to the showroom was on a whim, and we were very impressed. Their showroom was well done, and the people there were very nice. The next step was to have a designer come out and measure our bathrooms, after which he would tell us if he could keep things in our budget range. He arrived on time, took measurements, and assured us he could keep things within budget, though he warned it would likely be at the higher end of the budget. But to move forward we had to pay a $500 non-refundable deposit, which would ultimately be applied toward the job. Well, we were quite disappointed when, at the next meeting, the number they gave us was over our budget. And, it turns out, that number also didn't include any permit fees, which would have put them even farther over our budget. Now we feel like we wasted $500. In the grand scheme of the job, it's not that much. But we paid the money after being told they would keep it within our budget, and then they failed to do so. Very disappointed.

.