Since 1897, we have built our reputation on one simple principle: Do everything you have to do better than you have to do it. That's why we Downey Double Clean your carpet by prespraying the cleaning agents on the carpet fibers, next we agitate using our counter rotating brush and then we clear water rinse the dirt and stains away leaving your carpet twice as clean. We are confident you will be amazed by our team!
Business highlights
128 years of trusted experience
Services we offer
Cleaning carpet, oriental & area rug, tile & grout, hauling, upholstery, emergency water extraction & pet odor removal.
The worker was on time, very pleasant and accommodating. The carpets looked better than I ever thought they would. I am very pleased..
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JULIE S.
06/2015
4.0
carpet cleaners
+ -1 more
Showed up on time and cleaned the carpet in 4 areas. I thought he did a pretty good job. The carpet wasn't perfect but it is also old and I really didn't expect that it would be perfect. My only hesitation is that the he worked very quickly and it might have come a little cleaner if he had gone over it a little more slowly.
Description of Work: Clean carpets
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Michael R.
06/2015
5.0
carpet cleaners
+ -1 more
I was very impressed. They knew what they were doing, were very professional, and punctual.
Description of Work: Cleaned all of our carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Grace W.
06/2015
5.0
carpet cleaners
+ -1 more
The tech called in the morning to let us know what time we were scheduled for that day. He called again about a half hour before he arrived to let us know he was on the way. He was here for about 45 minutes and the carpet looks great.
Description of Work: We had 4 areas of carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David G.
06/2015
5.0
carpet cleaners
+ -1 more
Buddy showed up when they said he would and did a great job cleaning our dirty carpeting. He was very professional and put a lot of effort into getting our carpets clean.
Description of Work: Cleaned carpets in 3 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Albert B.
06/2015
5.0
carpet cleaners
+ -1 more
I had purchased the services (four areas for $99) in the past and due to circumstances, I could not use them previously. Nevertheless, the provider honored my prior purchase. What's more ... they extended an additional deal to do the entire house. They were friendly, professional and prompt. And, they did an excellent job. Highly recommend.
Description of Work: Steam cleaned the carpets for an entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Idris A.
05/2015
5.0
carpet cleaners
+ -1 more
All dealings with Downey were professional and courteous - from the initial telephone contact and including the actual carpet cleaning, responses to my questions and the service follow call.
Description of Work: Cleaned carpet in three areas and one flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joanne R.
05/2015
4.0
carpet cleaners, ceramic tile
+ 0 more
I have used Downey before and they had done a good job which is why I had them come back. The gentlemen that did our floor this time just used a different method when washing our tile. It almost looked like he was wetting it with the wand and then there was some sort of vacuum suction. I thought it was a new technique. We had always had a scrubbing method. After it dried it looked awful and still dirty. I called them the next day to let them know and they were accommodating and wanted to correct the situation. The only bad thing about re-scheduling is was there were no more open upcoming weekend slots, so I needed to take off during the week because of their window of time when they would arrive. I think because it was a second time around and I had already paid. When they came out they did the method I had seen them do in the past and it looked great when it dried.
Description of Work: Cleaned Tile and Grout in Kitchen area
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Douglas B.
05/2015
5.0
carpet cleaners
+ -1 more
Very good. On time and did what they said they would do.
Description of Work: Cleaned our carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gordon K.
05/2015
3.0
carpet cleaners
+ -1 more
I was supposed to be contacted within 3 days of the big deal purchase. after 5 days I called the Downey Clean office. They said this they have no way of knowing who bought the deal or how to contact them and this was an Angies List mistake. Got the cleaning scheduled for the next day. The employee was prompt, polite and very professional. As soon as he walked into the house and looked over the carpet he immendiately let me know that the traffic pattern would be less noticable but would still be visible. I was shocked by this because the carpet is just over 2 years old and the tenant that lived there by herself was a 78 year old woman who didnt have many visitors. I have rentals that have more occupants with more wear and tear and have never had any problems with cleaners getting them clean. I should have spent the extra $50 and used Gerlach and saved myself all of the agrivation of tracking the company down to set an appointment and then not getting the carpet truly cleaned. I would not recomend Downey Clean if you want your carpets cleaned.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Ralph L.
05/2015
5.0
ceramic tile, marble & granite
+ 0 more
We bought this "special" in April but had to schedule now because of our work. The company was very receptive in scheduling. The tech (Kip) arrived on time and completed the cleaning and sealing quickly. When finished, the surface was shiny and beautiful as it was when it was first installed.
Description of Work: Clean and seal kitchen granite counters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laurie C.
05/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Wow - super great service! They were SO nice and flexible with me when I was not ready for delivery when the rugs were ready. Pick-up and delivery were very easy to schedule, very nice people, and right on time each time. The rugs look great, too. Highly recommend this company! :-)
Description of Work: picked up large oriental rug with 3 smaller ones rolled inside, cleaned them, held them for me while basement was being worked on, then delivered them when I was ready
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Roger W.
05/2015
4.0
carpet cleaners
+ -1 more
everything went well, he did a great job and was very personable. I would use this contactor again when needed!
Description of Work: Cleaned four rooms of carpet, with scotch guard protectiion
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Judy W.
05/2015
5.0
carpet cleaners
+ -1 more
Downey Cleaners have been in business for many years and I have used them exclusively for years. They are always on time and do a great job every time. I have never been disappointed.
Description of Work: Steam cleaned 4 room and 2 staircases
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Jason A.
05/2015
3.0
carpet cleaners, floor cleaning
+ 0 more
I hired Downey to clean some grout that had gotten dirty from tenants in a rental. The edges of the floor were still clean, but the middle of the floor was not. I was not there when the cleaning was performed. Upon inspection a day or two later, I found the edges to be very dirty and the middle of the floor only moderately better. My suspicion is that they did not contain their wash water and it simply spread the dirt around. Overall it is much better, but I wouldn't consider it a good cleaning. I did not have the time to contact the company after the service, but I did want to provide some feedback. They were very quick to respond and easy to deal with. Everything else was okay. Update: Someone from Downey did call me today to check and see how things went. I don't know if my review was the reason or not. They did offer to come back out, but unfortunately it's just not convenient. I appreciated the gesture, though.
Description of Work: Cleaned kitchen tile grout
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
$110
Ashley D.
05/2015
5.0
carpet cleaners
+ -1 more
Everything looked great when completed. Punctuality was not the best.
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$140
Vijayanand N.
05/2015
5.0
carpet cleaners
+ -1 more
have been using them for the past one year and would use them in future
Description of Work: Clean the carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Earl D.
05/2015
5.0
carpet cleaners
+ -1 more
Very well done. Very professional. They were on time. They took the exact amount of time they said it would take. There were a few stains on the carpet that they were able to completely remove. I would definitely use them again.
Description of Work: They cleaned the carpets of the place I was moving into (including stairs).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jeannine W.
05/2015
5.0
carpet cleaners
+ -1 more
The carpet cleaner arrived on time. The carpet had dog dander thru out the house, which caused me to have a severe allergic reaction. I'm happy to say, I have had no issues with allergies since the carpet's been cleaned.
Description of Work: Cleaned carpets in all areas of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jerome T.
05/2015
5.0
carpet cleaners
+ -1 more
It went very well. He showed up on time, his work was thorough and the carpets look great.
Description of Work: Clean carpets in 3 rooms and stairway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JACKI S.
05/2015
5.0
carpet cleaners
+ -1 more
My basement and porch carpets were cleaned. Mario did a fantastic job. My basement stairs have never looked so good!
Description of Work: I purchased a service through Angies List and had 4 areas of carpet cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Zachary H.
05/2015
3.0
carpet cleaners
+ -1 more
Was disappointed with the fact they used a small portable carpet scrubber similar to a rug dr. that hooked up to the bathroom sink The carpets did not come as clean as they typically do when the big onboard unit that is in the trucks is used.
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$250
John S.
05/2015
5.0
carpet cleaners
+ -1 more
I had three bedrooms, one dining area and office space cleaned. The bedrooms had very challenging stains that Jim worked through with multiple treatments. The carpeted areas look renewed, great work by Jim.
Description of Work: Cleaned the spaces I identified and an additional small space for no extra charge. Jim was the service rep, he is excellent and detail oriented. Very pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Chris T.
05/2015
5.0
carpet cleaners
+ -1 more
Did a great job. Really happy with the service. They got all stains up and the carpet looked great after the job. Was right on time and very professional. Would def use again as a result of the deal.
Description of Work: Cleaned 4 rooms and stairs of carpet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Auto Detailing,
House Cleaning,
Countertops and Backsplashes
FAQ
Downey Clean Carpet Cleaning is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 8:00 PM
Downey Clean Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa