DENT DOCTOR

The service went well. And the price was good.

We had no complaints. We drove in on a Saturday afternoon and someone came out for a couple minutes to look at the damage and we had a quote in under 5 minutes. They fixed it right then and it took less than 2 hours, car looked like brand new.

This is one of the best consumer experiences I have ever encountered. All the people involved were friendly, efficient, and professional. And, of course, the cost was only a fraction of what a full auto body repair shop would have charged for the same service. I would HIGHLY recommend Dent Doctor to others with no reservations.

There's a reason why I keep going back to Dent Doctor for repairs. Quality work, no excuses, no unexpected costs, fair estimate and friendly people. Stopped in to have a dent repaired on the drivre's side door and, within 45 minutes was out the door. Can't tell where the old dent was. I strongly recommend Dent Doctor.

The service was great from start to finish. The Dent Doctor listened to our problem, provided us with a detailed estimate, and performed the work faster than expected. We will definitely call them in the future!

I made the appointment for first thing in the morning and when I arrived they were waiting for me. They were courteous and professional and took my car in to the shop right away. I choose to wait for it and they completed the job in less than two hours and I couldn't even tell where the dents were when they were done. A great job and would use them again.

Bad experience on the phone and in their shop. I called on two separate occasions to get information and spoke to two different people who were not pleasant on the phone - rather, very abrupt as if I was bothering them. I decided due to the close proximity of their shop to my home I would stop to get an estimate anyways on my body repair work. While I was promptly greeted and my estimate was prompt, I received the same type of cold response and rude answer when I was trying to ask a basic question. From what I understand, I was speaking to the owner while at their shop. It was not a welcoming atmosphere nor friendly.

The shop isn't the nicest, or cleanest but they were courtious and friendly. The work they did on my car looks great, I can't even see where the dent was. I was hoping the price was going to be closer to $100 but I figured since it was a crease and not a dent and in a difficult location $170 was fair. They performed the work on the spot and were done within 1.5 hours. I would go there again and definitely recommend them.

My Prius had been run into from behind which did not damage to the back of the bumper, but did push the side of it out a little. I went to Dent Doctor to see if they could fix it. They said they could do it right then - it would take about 45 minutes and cost $75. Unfortunately, when they started on it, they found the bracket underneath had been broken and so the part would need to be ordered and would cost $46. I went ahead with that. They called two days later to say the part was in and I could come in anytime. I stopped by that afternoon where they fixed it 30-45 minutes. The car looks very good. The receptionist and staff were very pleasant and courteous. I would use Dent Doctor again.

So fantastic. Price was much less than the competition. Did the work on the spot in 1 hour verses having to make an appointment and leave my vehicle for the day. Also, did some touch-up, detailing spots at no charge. It has been over six months and I don't even notice the dent repair. I would and do recommend this company to everyone.

Took car to Dent Doctor as wanted a reasonable priced fix to a dent in the bumper...not interested in having the entire bumper replaced. The owner did the estimate...quick and efficient...and indicated that they could do the work while I waited. He estimated 45 minutes...it was actually a little less time than that. Bumper dent is gone and need to look closely to see paint scratched where the dent was, which was what I anticipated from the estimate. Completed the transaction quickly and efficiently.

With no appointment, in less than one hour, and for under $200 they fixed a dent in the car's side panel and applied touch-up paint. The repair is mostly unnoticeable now unless you look very closely. I'm very happy with the results.

There was one minor glitch. When I picked up the car, the rear bumper hadn't been repaired as requested. They fixed it while I waited in about ten minutes.

I took my car to Dent Doctor to have small dents and scratches removed. The man I talked to, who seemed to be in charged, and later I came to learn was the manager and owner, went with me to look at my car and said everything could be taken care of for $529.43. I told him I was from Washington Court House, Ohio and because he said it would take three hours to work on my car, I asked him if I could be dropped off at a shopping center on Henderson Road. He told me no, that the shopping center was within walking distance. There were no sidewalks and I was on the road. I had to walk through people's yards. I had on flip-flops and it was a mess. When I got to the shopping center, I went to a McDonald's and asked about a bus or cab service. I am 62 years old and have rheumatoid arthritis and know nothing about public transportation, but learned quickly. To make a long story shorter, after I found a bus, I still had to walk 5 blocks to get back to the Dent Doctor to get my car. It was still inside the bay and he said they had just finished it. I told him about my ordeal and he said to just eat a few pizzas and it would be ok. I'm not sure what that was supposed to mean because I weight 115 pounds. I noticed the next day that the dings were still on both doors, I called them back and spoke to the manager. He originally said they had fixed the dings, then went on to say that one of his workers told him he hadn't fixed them. The manager said to drive it back up and he would make it right. I drove it another hour and a half. He told me it would cost me an additional $200 to fix the dents. I explained that when he told me it would be $529.43, they would fix everything. He accused me of trying to get the work done for free. I told him that $529.43 was not my idea of free. He then pretended to be just another employee, and not the manager, saying that he would get in trouble if he did the work for free. He is a fraud, a coward, and a liar. He would not negotiate with me and would not provide me with his last name. There is something very wrong and odd about this business if the manager doesn't want to give you their last name. I told him that I was going to report him to the Better Business Bureau and he then said he wouldn't finish the work. I went on to ask him if he was on Angie's List and he said no. My daughter told me that on the paperwork for the estimate it says that he is on Angie's list.

What a great experience. I had gone to another dent shop on a whim because I was driving past it. I received an estimate of over $500. I then decided to research do some research on Angie's List before doing anything.. The Dent Doctor had great reviews so I decided to stop by there for an estimate. There estimate for comparable service was less than $200! So I decided to have another less noticeable scrap repaired - the total was still less than the other shop which had some iffy Angie's List reviews. They could do all the work now, while I waited. The work was done just a few minutes sooner than the eta they gave me. For the price I feel I definately got my money's worth.

Dent Doctor did a great job. They quoted me less than the other two repair shops for dent repair and touch up on a 2008 minivan. They completed the job quickly and professionally. I will definitely bring my vehicles to Dent Doctor for future repairs.

I literally drove in, they gave me a very reasonable estimate. They were able to do my service on the spot and my car looked brand new when they were finished. The gentleman who helped me was very courteous and helpful. I was very pleased with the work they did and would highly recommend them!

Did an amazing job fixing dent and scratches on my rear door in 1.5 hours. Cost was about 40% of what other body shops estimated. I was very happy with their work.

Recommended replacing rather than repair, as this would be a more permanent solution. Priced out new part and found it to be not only better solution, but much cheaper than repair. They ordered the part and replaced it in about 1/2 hour. The owner really seems to care about customers and doing excellent work. We had a very good previous experience here a couple of years ago for a bumper dent, and had no hesitation on going back there for other work.

I have used Dent Doctor in the past for door dings for which they do a fantastic job. I have learned from this experience that they are also very good at replacing quarter panels as well.

A couple months later the area where the work had been done started to bubble. Rust was forming underneath. I took it back and he said it was a tough area to fix. It was the same area he advised me to NOT have completely redone a couple weeks before. He said he would put the price I paid toward the new fee of repainting the entire quarter panel (option #2). I told him I wasnt confident enough in his work to let him do this. So he said he would give me back half of my repair fee if I had it done elsewhere and brought him my receipt. Which he did. I feel this was good business and was a fair settlement, but I would advise folks to get another estimate. And, by the way, his price to completely paint and fixt the quarter panel was 50% more than where I had it done. And...the paint match is perfect and looks awesome.

Best price. The work was done well and quickly.

They were very courteous with no pressure. They explained how they could fix the car without having to do any repainting (a big plus for long term paint matching and much better wear). Their quote was significantly less than the competition and an auto dealer repair shop. They said it would be done in 3 hours and it was a bit less. Staff was very personable and work was excellent. I would highly recommend them to anyone.

It went great. I liked the fact that i was in and out in about and hour all in the same day.

I called first, and they told me to come right in. They took my car right away after giving me an estimate on the time and the amount. When it was completed, they took me back to check it. Both the amount of time and the price were what they told me it would be. Although up close, you can tell the paint is touched up, which is to be expected, I was extremely pleased that it looked so good and the dinged metal was perfectly back where it should be.