DEMARCO ROOFING INC

I have a 102 year old house with a very steep roof that needed two layers of shingle removed. It also needed to be fully re-decked because of the 100+ year old planks. Victor and the team kept me informed at every step but they didn't lose a step, they did the job is less time than predicted and they were not only hard working but also gave great attention to all of the details, including cleanup. The prices were reasonable and I couldn't be more satisfied. I won't hesitate to recommend Demarco Roofing to my friends and neighbors.

Two years later our condo roof leaks. I have asked DeMarco to come out and take a look. I have called them several times and each time they tell me they will have some contact to me to schedule a time to come out. They never do. I just needed them to look at it. They provided a warrarnty on their work but they will not honor it. I would not recommend this company for anything. It is very frustrating to pay thousands of dollars for work that is supposed to come with a gurantee and they wont even call me back.

They completed the work within one week. They did a great job. They were very professional and great to work with. I went through the inspection report over the phone with them as well as what our buyers were looking for. They guy I was speaking with didn't think it would be a large job and he sent someone out between other jobs to look at our roof. Once they had completed their next large job, they came straight to our home and started work immediately. They were really helpful and reasonably priced. They provided guidance on what needed to be completed.

After several calls gone unanswered, we gave up on Demarco for this job and all future roofing jobs.

Well, but not quick. DeMarco canceled and re-scheduled at least 3 times. Thankfully it was a dry summer and the delays did not result in much water penetration to the house. Also, still waiting on them to re-seal the seams.

DeMarco has never even called to follow up on their quote. I feel that what they did is fraudulent and I will never work with or recommend them again. I had asked them a couple of months before to do a repair on an overhang - they never followed up on it other than to give me the price quote - I called several times to ask about scheduling it. They told me they would be able to contact me in a couple of days and they never did.

They came out, told me what the problem was at their busiest time and did not charge me for the consultation.

8 days later and still no one has returned my call.

Time spent on measurements during his visit turned out to be a waste of my time since an estimate was never issued to me. A company that doesn't return phone calls before work is even contracted is not a company that I want to have doing work for me.

Despite numerous phone calls over the course of two months, asking for an estimate, no one EVER called me back, I finally gave up, and called someone else. I was disappointed, as DeMarco had been prompt about coming out to give an estimate when our original house needed a new roof. At one point, I was told that they were very busy, but not to return numerous phone calls seemed very un-business like. I would hesitate to try them again.

THEY CALLED BACK, AND TOLD ME WHEN THEY WERE COMING TO LOOK AT THE PROJECTS. TOLD ME THE DAY THEY WOULD CONTACT ME WITH THE QUOTE. TWO WEEKS HAVE PAST AND I HAVE NOT HEARD FROM THEM.

VICTOR BROWN, THE ESTIMATOR, WAS POLITE AND PROFESSIONAL. FRANK DEMARCO PROVIDED US WITH A DETAILED QUOTE FOR THE WORK THEY RECOMMENDED. WE CHOSE ANOTHER COMPANY THAT WE FELT WOULD DO A BETTER JOB, HOWEVER.

VERY DISAPPOINTING. WHEN THEY DID, I GOT AN ESTIMATE TO REPLACE MY BOX GUTTERS AND MY ROOF, EVEN THOUGH I ONLY REQUESTED AN ESTIMATE FOR A GUTTER REPAIR IN ONE CORNER OF THE HOUSE AND AN ESTIMATE OF WHETHER THE ROOF NEEDED REPAIRING OR REPLACING. THE SALES REP I MET WITH WAS NOT THE GUY WHO DID THE ESTIMATE AND COULD NOT EVEN TELL ME IF MY ROOF NEEDED WORK - THEY WERE JUST PREPARED TO REPLACE THE WHOLE THING!

THEY DID A GREAT JOB. THEY CAME OUT WHEN THEY SAID THEY WOULD. THEY KEPT THE JOBSITE CLEAN.

THEY LEFT NAILS AND ROOF SCRAPS IN THE YARD.

I HAVE A 5 YEAR WARRANTY, SO THEY DID THE REPAIR VERY QUICKLY. VICTOR IS THE FIELD SUPERIOR AND IS ALWAYS THE ONE TO COME OUT AND CHECK AND ONCE THE REPAIRS ARE DONE HE IS THE ONE TO CHECK THE WORK.

A BAD STORM TORE SHINGLES OFF. THIS IS THE SECOND TIME THE ROOF HAS LEAKED. THEY DONT RETURN CALLS. THEY PUT THE WRONG SHINGLE ON ORIGINALLY (NOT THE ONE WE ASKED FOR). THE SHINGLE IS NOT THE QUALITY OF THE ONE WE ASKED AND THEREFORE IS NOT HOLDING UP, CAUSING LEAKS, ETC. WE HAD ANOTHER ROOFER COME OUT AND DO AN INSPECTION. THEY FOUND THAT THE ROOF WILL HAVE PROBLEMS FROM IMPROPER NAILING. THEY HAD TO REMOVE DAMAGED SHINGLES AND NAILS AND INSTALL NEW. MOST SHINGLES ARE 3 NAILED, WHEN THE CODE IS FOUR NAILS PER SHINGLE. THEY SAY THEY ARE NO LONGER DO RESIDENTIAL ROOFS...FINALLY THEY CAME OUT BECAUSE WE WERE HAVING LEAKING AROUND THE CHIMNEY. THEY CAME OUT AND SAID IT WAS A TUCKPOINTING PROBLEM. WE HAD ANOTHER ROOFER COME OUT AND HE SAID IT ABSOLUTELY WAS A ROOFING PROBLEM. THEY SIMPLY PUT SHINGLES OVER A HOLE. WE NEVER DID SIGN A LABOR WARRANTY. THE ONLY WARRANTY WAS THE MANUFACTURER WARRANTY. WE DID NOT UNDERSTAND THAT FROM THE BEGINNING.

PUT ON THE WRONG SHINGLE, DAMAGED FURNITURE, DIDN'T PATCH LEAKS, DESTROYED THE GARDEN AND LEFT NAILS EVERYWHERE. HORRIBLE EXPERIENCE.

BOX GUTTERS ARE A COMPLICATED AFFAIR. THEY INSPIRED US W/ TOTAL CONFIDENCE. THEY HAD THE RIGHT EQUIPMENT, THEY WERE SKILLED AND PAINSTAKING IN ATTENDING TO EVERY DETAIL OF WORKED INVOLVED. CLEAN UP.

VERY PROFESSIONAL, ANSWERED ALL QUESTIONS, POLITE!! CLEANED UP DAILY

GREAT!