Dave Fox Design Build Remodeling

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Very well.

See the above comments

Excellent in every way!

Happy with resolution.

WE WERE PLEASED WITH THE SALESMAN, SUPERVISOR, AND THE INSTALLERS. ALL WERE COURTEOUS, PROMPT, AND PROFESSIONAL. THE COMPANY SEEMS TO HAVE GOOD CONTROL OF THE QUALITY OF ITS EMPLOYEES AND SEEMS TO HAVE GOOD MORALE FROM THE TOP TO THE BOTTOM.

MARK MORRIS,OUR ORIGINAL SALES REPRESENTATIVE,WAS PROFESSIONAL AND GAVE US A GOOD BREAKDOWN OF WHAT WOULD BE DONE. DAVE SCHICKS COMPLETED THE WORK VERY PROFESSIONALLY AND SHOWED RESPECT TO OUR OLDER HOME. BOTH WERE VERY AVAILABLE TO ANSWER QUESTIONS ABOUT THE WORK COMPLETED.

THEY ARE ALSO GOING TO DO THE RESTORATION OF MY BASEMENT. I AM VERY PLEASED WITH THEIR WORK AND I WOULD HIGHLY RECOMMEND THIS COMPANY.

QUALITY WINDOWS, EXCELLENT INSTALLATION FROM THEIR WORKERS. GREAT CRAFTSMANSHIP. USED COMFORTLINE FIBERGLASS WINDOWS WHICH ARE VERY GOOD.

THIS WAS THE ONLY COMPANY WITH FIBERGLASS WINDOWS AND THE BRONZE COLOR THAT I NEEDED TO MATCH EXISTING WINDOWS. SALESMAN DENNIS LEONARD AND HEAD INSTALLER DAVE SHICKS ARE OUTSTANDING. THIS COMPANY CARES ABOUT ITS CUSTOMERS.

PROFESSIONAL, WELL PREPARED, HAVE RECOMMENDED TO FRIENDS

AT INITIAL MEETING I LEARNED THAT I WOULD HAVE TO PUT DOWN A $750 DEPOSIT DOWN IN ORDER TO GET A PROPOSAL FROM THEM. ONCE THE PROPOSAL WAS DONE THE BID WAS $35,000 AND THAT WAS ONLY FOR A PARTIAL REMODELING OF THE BATHROOM. (NO CABINETS, SINKS, ETC. INCLUDED.) THE PRICES SEEMED VERY HIGH TO ME COMPARED TO OTHER BIDS WE RECEIVED FOR THE SAME WORK. I CAN'T COMMENT ON THEIR WORK QUALITY BECAUSE I HIRED ANOTHER CONTRACTOR INSTEAD.

I CALLED THEM ON JULY 9, 2002. TOM, A REPRESENTATIVE, CALLED ME BACK 6 DAYS LATER, ON JULY 15, AND STATED THAT THE COMPANY WOULD NOT EVEN COME OUT TO MY HOUSE UNLESS I COMMITTED TO THEM FOR A DESIGN FEE OF $750.00 (NON-REFUNDABLE IF YOU CHOOSE NOT TO WORK WITH THEM). THIS, AS YOU CAN IMAGINE, LEFT A BAD TASTE IN MY MOUTH. SEVERAL OF THE OTHER CONTRACTORS I HAVE BEEN DEALING WITH ALSO HAVE DESIGN FEES, BUT THEY AT LEAST WERE WILLING TO COME TO MY HOUSE FOR A PRELIMINARY INTERVIEW, SO I COULD SIZE THEM UP, AND THEY COULD LOOK OVER THE PROJECT, BEFORE EITHER OF US COMMITTED TO ANYTHING. IT COULD BE THAT DAVE FOX REMODELING HAS IMPLEMENTED THE UP FRONT DESIGN FEE AS A POLICY. IT COULD BE THAT DAVE FOX WAS ALREADY OVERBOOKED AND SIMPLY USED THE DESIGN FEE AS A WAY TO REFUSE MORE WORK. WHAT IT BOILS DOWN TO, THOUGH, IS THAT I WONT BE RECOMMENDING DAVE FOX REMODELING TO ANYONE - EVER.

SALES REP/DESIGNER DID INADEQUATE JOB OF PLANNING. OFTEN ORDERED OR ALMOST ORDERED WRONG MATERIALS. WRONG TILE, WRONG SINK ETC. HAD TO HOLD THEIR HAND TO GET THINGS DONE. TRIED TO TALK US INTO ACCEPTING WRONG SINK. JOB ORIGINALLY SCHEDULED FOR THREE WEEKS...TOOK THREE MONTHS. DOUBLE CHARGED US FOR SEVERAL ITEMS. SALES REP/DESIGNER OFTEN IGNORED OUR CALLS.

THEY WERE SLOW. THEY DID NOT COMPLETE THE CONTRACTED WORK. WHEN COMPLAINT WAS FILED, THEY BLAMED ME FOR EVERYTHING. THEY ARE NOT REPUTABLE OR ETHICAL. FINISH THE WORK!!!!

WHEN I ASKED WHAT WOULD HAPPEN IF I DIDN''T LIKE HIS DESIGN, HE TOLD ME THAT THE MONEY PAID FOR THEIR TIME. THAT SEEMED LIKE AN AWFUL LOT OF MONEY SINCE WE ALREADY HAD A SPECIFIC DESIGN IN MIND AND OUR OPTIONS WERE LIMITED BY THE KITCHEN SPACE WE HAD AVAILABLE. I FOUND THE REPRESENTATIVE TO BE POMPOUS AND ARROGANT AND WOULD NOT RECOMMEND DAVE FOX TO ANYONE.

WE SPEAK WITH BOB NYGREN DAILY. THEY LET US KNOW ABOUT THE SMALLEST THINGS THAT NEED TO BE FIXED. ITS ALL TOP QUALITY, AND IT IS ALL GETTING DONE ON TIME.

GAVE AN EST FOR 2 PHASED PROJECT. ESTIMATE WAS ABOUT WHAT I EXPECTED SO I GAVE THEM MONEY TO PROCEED W/ DESIGN. WHAT I GOT FOR THAT WAS AN INCREASED PRICE OF BOTH PHASES BY ALMOST 30% HE SHOWED UP ON WRONG NIGHT and TOLD ME I WAS WRONG. HR LATE FOR 2ND APPT

HE TOOK EXTRA TIME WITH ME EXPLAINING THINGS TO ME AND NONE OF THE OTHER COMPANIES TOOK THAT TIME WITH ME. I HIGHLY RECOMMEND AND WOULD USE HIM AGAIN. WAS ALSO VERY VERY CLEAN. A VERY PLEASANT EXPERIENCE.

THEY WERE VERY PROFESSIONAL AND DID A GREAT JOB. I WOULD DEFINITELY USE THEM AGAIN.

NEGATIVE-TECH CAME OUT TO GIVE AN ESTIMATE, WAS 40 MINUTES EARLY, WHEN HE FOUND OUT THAT THE PROJECT WAS SMALL, HE GOT BELLIGERENT STORMED OUT AND SLAMMED DOOR MEM CALLED THE CO. AND THEY SAID THAT IT WAS THE 2ND COMPLAINT ON THE TECH FOR THE DAY

INSTALLED ALUMINUM AWNING; PROMPT; GOOD JOB.