COMO MOWER SERVICE & SALES

Como is awesome!! I think that customer service has been dying prior to COVID and it officially died with COVID. NOT at COMO's!!!!!! What a wonderful experience. I borrowed a friend's pressure washer and I thought that it stopped working. When I brought it into COMOs, they did some simple pre-diagnostics and learned that I just didn't know how to use it. They started it up and it ran perfectly. They would not even charge the typical $20 diagnostic fee. I will never take a small engine repair anywhere else, COMO is AWESOME!!!

The people at Como Mower service and sales are very knowledgeable. They have been in business for many years because they are experts in their field. They take good care of their customers and I am a customer for life!

I had seasonal maintenance done on my mower. During the winter months they offer free pickup and delivery. They call ahead when they’re ready to pick it up. When it took longer for them to return it I gave them a call. The work had been done just not scheduled for delivery. They apologized and brought it out that day with a discount. Above and beyond customer service. Mower looks and runs great too.

I have taken lawn mower(s) for service maintenance to Como for years. This company have always provided excellent customer service. A special mention to Rachel and Bruce whom are professional and knowledgeable in offering any advice and expertise.

They were able to fix the problem very quickly and the staff were incredibly knowledgable and kind.

Very pleased with service & quality.

Everyone was extremely helpful and they beat their estimated completion date. They was a real pleasure to deal with.

They fixed it and did a maintenance service, all for a reasonable price. They also replaced the blade that was bent. They helped me get the mower in and out of my car too. I took my pole saw in last week because the chain popped off. They fixed it right there and didn't even charge me. The employees were friendly, helpful and had great customer service! I would definitely recommend having lawn equipment serviced here.

They did a very good job. Friendly. helpful. Took a few days longer than orginally estimated to get mower back. But it was a very busy time of the mowing season so the extra time in the shop was inconvenient but understandable.

Very well. Reasonable cost. Quite timely considering how busy they were.

Great job. Mower runs like new. Let the growing season begin.

Very knowledgeable and answers all my questions.

Great experience with Como. They picked up my snowblower and gave it a tune up before the winter hit. The called me to let me know of the final cost before doing any extra work and then scheduled a day to drop the blower back off at my house. It was very convenient and the blower looked and ran like new!

Excellent and reasonably priced service

Miserably, they had my machine for a week. Took it in on a Saturday. Received a call on the following Monday that the machine was ready. Called them and told them that I would pick it up the following Saturday. Picked the machine up as scheduled, took it home and discovered they had twisted the head off a screw that holds the muffler guard on. Would not have been a big deal however, they had the machine a week and could have repaired it, and the worse part of it is they did not have the integrity to own up to it and tell me about it, that's what makes me angry. I would definitely NOT RECCOMEND THESE BOOBS TO WORK ON YOUR EQUIPMENT!!!!!

My experience with Como was outstanding. I had called ahead time and asked if they sharpened mower blades while I waited. They said yes if they weren't busy, but usually it was a drop-off service with a 2-3 day wait. I asked if they had been busy that day and the response was "on and off". I decided to try my luck, leave work early and head to the store. When I showed up on that Friday afternoon, they were very busy. I went into the store, saw several people waiting in line and figured there was no way it was going to happen. The line moved quickly and even though they were helping other people at the counter, I asked if they could sharpen the blade while I waited. Figuring the answer was going to be no (or least a 30 min time), I was set to be disappointed. To my pleasant surprise, the guy asked his colleague if he could sharpen it now and she said if you have time. Ten minutes later I had a sharpened mower blade and I was walking out of the store a happy man. It has been a long time since I have experienced such excellent service. Como has my business for life, including when I go to buy a new mower in a couple of years.

In 2014, I had my Lawnboy self propelled mower serviced 2X by the big box store where I bought it. It never ran properly after that and using it this year found it was leaking fuel. When I found the mower had a service recall - Como was on the top of the list. I called them, brought it in and in just over a week the gas leak was fixed and it is mowing better than ever!

They were fantastic. I can't recommend them highly enough. In and out in 10 minutes and only $20. OUTSTANDING SERVICE. The rear wheel bolt had snapped on my Toro Mower.. Part of it was still in the mower. The woman helped me get the mower out of the trunk of my Honda. She took the broken part of the bolt to the technician. The repair technician, said rather than wait a week, let's drill out the remaining portion of the bolt and let's repair it right now. They were out of a new repair part. However they were able to take the bolt out of an older mower, which was used for parts. They replaced the part, and did NOT charge me for the replacement part. They only charged me for the repair labor, which came to a little over $20. They helped me put the mower back in my trunk. That is what I call OUTSTANDING service. Take your mower to them, you won't regret it. You will be pleasantly surprised. In comparison, I had called another repair place and they said it would take 4 weeks before they get even to my mower.

We have gone to them for years. They are excellent. They are very polite, pleasant and friendly. They said it would be done within the week and it was. Last time we got a $10 discount because we brought the mower to them instead of having them pick it up.

I started taking my mower here about five years ago, leaving another large power equipment repair shop. They are VERY personable, thorough. They are honest; they don't try to talk you into more than you need. They do an excellent job and are very willing to answer any questions very thoroughly. And... I dropped off the mower Monday and it was done on Thursday. Would have been 6 weeks other places.

Tiller smoked and ran poorly. Expecting to have a purchase a new one, Doug told me the oil level was twice the amount. Apparently my mother had put too much oil in... machine cleaned up and runs great. Only thing lost was my mother pride.

I took the blade off myself. I took it to them and they sharpened it. They called the next day and said it was ready. They will be seeing me again in the spring.

Took a mower here for a tune up and repair. I have always taken any mower I've had to Como. Family owned and a Columbus staple for many years, you will get quality service and value that is undeniable. Reasonably priced and quick turnaround, Como will keep your equipment in top condition and not break your budget. Highly recommended.

This company is very efficient. They are knowledgeable and timely. They've been doing this for a long time, which gives me great confidence in their service. I only wish they had pick up and delivery during the summer months. My mower is too heavy for me to lift and it doesn't fit in the trunk of my car. I had to secure it with twine and hold my breath while driving home with it. I had a hard time getting it out of the trunk by myself, but it's all good now.

service has been very good they only fix what need fixing, my mower weighs 90 pounds too heavy for me to take into service have used other provider, who don't do as well, I know straders service is below average and does not appear to need any more business, have used hillard lawn and garden, hoffmans and buckeye power which are all are ok but como is the best i have found