COLUMBUS DISPATCH

Delivery Service

About us

Additional phone numbers: Billing: (866)790-7748.

Business highlights

154 years of trusted experience

Services we offer

NEWSPAPER COMPANY.

Reviews

2.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
25%
1
50%


Rating CategoryRating out of 5
quality
2.7
value
3.3
professionalism
2.5
responsiveness
2.0
punctuality
2.2
Showing 1-8 of 8 reviews

TIMOTHY M.
08/2019
1.0
delivery service
  + -1 more
On May 1, 2019, I renewed my subscription for 52 weeks of Sunday Only delivery of the Columbus Dispatch. I did not receive my newspaper on 8/18/19, so I called them to report it. They told me that my subscription was up because I had also received "premium" editions with my subscription. They did not tell me about this "premium" when I renewed. My newspaper should have been $1.59 per week, but because of the "premiums", it ended up costing me $5:51. per week!! My 52 week subscription that I paid for only lasted 15 weeks!!! This is a deceitful practice and a total scam!!!
Description of Work: Sunday Only Delivery Subscription

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$82.68

Mark P.
12/2016
1.0
delivery service
  + -1 more
We called and they said they would have the newpaper by the afternoon... We still never got the newspaper...
Description of Work: Still struggling to deliver a newpaper

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Katie S.
04/2014
2.0
delivery service
  + -1 more
I began my subscription with the dispatch about 4 months ago. I was approached @ the grocery store and asked to join, I really like t he coupons in the sunday edition so i agreeded. My deliveries started out okay. My paper would be in the middle of the yard, not on the stoop so you don't have to walk out in the snow. then one sunday, no paper. i worked early that day so I did not have a chance to call in until the next day. After calling I was told I would recieve a redelivery and a credit. Well I did recieve the credit but the actual paper never came. I decided to continue my subscription with the thought that this would not be an ongoing problem. Afterall it's only a sunday delivery. So here I am again 3 weeks later on sunday morning with no paper. I doubt I will continue my subscription, i can just buy a paper once a week, and it'll be on time everytime!
Description of Work: Delivery of Sunday Paper.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$7.99

Rachel H.
04/2013
1.0
We subscribed to the paper for years but when times got a little tough we decided to cancel our subscription. Four cancelation requests, six phone calls and more than six months later we are still receiving notices. We paid a late notice which according to the paper restarted our subscription even though the notice said it was for a past due for services rendered. Then we canceled again but the paper kept coming. We canceled again and were promised it was taken care of and yet we received another past due notice for services rendered. At this point, isn't this harassment? What a horrible experience - no wonder they are struggling.
Description of Work: We subscribed to the paper for years.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro
$250

Mark P.
03/2013
1.0
delivery service
  + -1 more
Contantly missing papers.... Delivery was totally irradic... I would read the news online well before I got the newspaper... Overall a great example of a company going bankrupt....
Description of Work: The Columbus Dispatch is the worst company in the whole Columbus to deal with with missing papers, cancelling subscriptions, and general customer servers... Thank god we now have internet news.... Let's see, missed 38% of my newspapers delivery..... Only got the paper at 10 am on Sunday due to technical issues on their side which only affect the weekend papers.... Website is totally useless... You have to call in and then wait for 50-180 minutes for someone to respond...

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$13

Holly S.
01/2013
5.0
delivery service
  + -1 more
I have subscribed to get the Sunday paper. I'm not a big paper person but love my coupons! I read a lot of the news online and enjoy the online subscription of the Dispatch for my weekly news updates. I recently added Columbus Alive, Columbus Monthly and Columbus Homes Magazines as a part of my subscription. Now I won't miss anything going on in Columbus. Try out the online version! Although I really appreciate the delivery team who walk the yards at 4am and make sure they make it to my front door step!
Description of Work: Newspaper and a bunch of extras!
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

MICHAEL M.
04/2008
2.0
Excellent advertisement, wrong day. The account representative listed below later called today (4/11/08) to ask if I'd received a copy of the Home & Away section. It'd never been mailed and then she suggested to go to a different address after I confirmed the first address was just fine. Be wary when advertising with: Robin Weitzel Retail Account Executive. The Columbus Dispatch, (p) 614-461-8889 (f) 614-461-8525.
Description of Work: The Home and Away section of the dispatch set up advertising. The section put together an ad and went to make the sale. Our one question about the ad was if the ad went out on the Sunday newspaper. The Account rep. said yes, that it was on Sunday. That was when I got hooked into purchasing, not before. Later, the representative said she reiterated the date but LIED when necessary to hook the sale.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$250

JOE S.
10/2006
5.0
They deliever to my door which is very nice, keeps the paper dry.
Description of Work: 877-734-7728, purchase daily paper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    34 S3RD ST, Columbus, OH 43215

    www.dispatch.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Delivery Service

    FAQ

    COLUMBUS DISPATCH is currently rated 2.4 overall out of 5.
    No, COLUMBUS DISPATCH does not offer free project estimates.
    No, COLUMBUS DISPATCH does not offer eco-friendly accreditations.
    No, COLUMBUS DISPATCH does not offer a senior discount.
    No, COLUMBUS DISPATCH does not offer emergency services.
    No, COLUMBUS DISPATCH does not offer warranties.
    COLUMBUS DISPATCH offers the following services: NEWSPAPER COMPANY.

    Contact information

    34 S3RD ST, Columbus, OH 43215

    www.dispatch.com