CLASSIC HANDYMAN SERVICES

Everything was wonderful. They spent a few hours in the morning doing the work, and I found them to be prompt and professional. They can usually come out early in the morning within a day or two of my calling. If there are any parts that I need, they are always willing to make a quick trip to the hardware store. I have been very happy with them and will continue to use them.

The prices were reasonable. They were prompt and neat. The cost was actually less than the estimate because they didn't have to do as much work as they thought.

They were on time, very professional & courteous. They also gave a very accurate estimate upfront so there were no surprises on the cost.

The service was wonderful as usual. The price includes materials, labor, and tax; I supplied the paint. What I like about them is that I can spend a few moments talking about future jobs that I may need advice on. They are always willing to answer any questions about future work for me, whether they are able to help or if they recommend someone else to do the work.

Everything was very good. He fixed the previous shoddy work from another contractor, and even served as an expert witness when we took the other contractor to court. I have been happy with them, and I would continue to use these guys in the future.

They have been great and very punctual. He was very knowledgeable and he was giving us advice on how to take care of our things better and he was very good.

I checked around and found this company to have a better price. They did a great job. I had a dead line for the fence to be finished and they worked within that time frame, in fact they even worked on a Sunday.

I asked the guy who did the work to give me an idea if they can repair my fireplace. He called his boss to come out and check it out. I appreciated the fact that he did not just say yes, but he contacted his boss to ensure that they could. I also had a problem with concrete flooring at one time, I asked if they could and once again, the boss came out to assure they were able to complete the work. I really appreciate their honesty and that's why I will have them back in the future to do other jobs. It's really nice to establish a good relationship with them over the years. It's almost like an on-going project. I put all the things that I need to be done on a list and give it to them every year. As a home owner, there is always going to be a to-do list. It's very nice to know that once it's time to get that list completed, I can give Classic Handyman Services a call and start checking off that list.

Follow up was very poor, many attempts have been made to get them back out here and nobody will return phone calls. The personal contact was great they just do not follow up.

After no follow up and no show for two weeks I called them and they said they were waiting for the weather to break. He was apologetic for dropping the ball, but I would expect some type of call.

They were punctual, clean, and efficient. It did not take very long at all and I am happy with the service.

I have used them before and will use them again. They were very professional. (Price includes materials). I cannot drive and I really appreciate that the guy comes over and finds out what I need, and then goes out to home depot and finds the right supplies for me.

Michael did not come to my house to look at the project. He gave me an estimate over the phone/email based on my description of the project. His price was high. ($3300.)

The electrician first determined if there was an electrical problem since the existing fixtures stopped working. It turned out to be a wiring issue within the fixtures. New ones were installed and tested.

Estimate experience was fine. Interaction with guy in charge was a nightmare. Didn't start on agreed upon day. I had to contact them to figure it out! Things happen & I can be understanding. Things only went downhill. Two of three workers were friendly. Third didn't seem to have a clue about personal skills and how to interact with customers. Another worker even apologized for him! I felt uncomfortable about having him in my home (especially when I couldn't be there 100% of the time). When I called to complain, I received apologies, but never resolved the issue to my satisfaction. Work moved slowly and took much longer than anticipated; not a good thing with this being the only bathroom available. Room was supposed to be ready for painting when finished but wasn't. Got to the point where I just wanted them done and gone! A horrible experience!

I originally called for an estimate to replace the two gates and two small fence sections. However, Michael's estimate to replace all the fencing was quite favorable, so that's what I decided to do. The man who did the actual work, Tom, was excellent. Very detail-oriented, and very good quality of work. The work was delayed a day and half because of rain, yet Tom showed up on a Saturday to close off the gates and one other section of fencing so the dogs could run around in the yard all weekend!!! It's these kind of extras that make it easy to recommend Classic Handyman.

They were pretty good and guarantee their work.

They lady I talked to who set up the appointment said the handyman that would come would have everything on the truck they needed to make the repairs. This was not just an estimate he was coming to do the work. When Leslie came today to do the work, he was only here for ten minutes and left telling my husband on the way out that he would call me at 3:30. I ended up calling when I never heard from him that afternoon and talked to Leslie, and he said he didn't know what was to be done. He knew, as well as the lady I spoke to on the phone, and my husband, who was home at the time, all knew what work was to be complete. This was lousy service, and I would not use this company again. Leslie was also supposed to be at my house this morning at 8:30, which was the first time slot for the day, but showed up at 10:45 saying he was caught up at another job.

They were on time, did a great job and all of the debris was removed. I thought it was a little pricey. Mike the owner met me later that afternoon, to look at several areas in my home, that needed interior work. He said that he would email me the estimate in two to three days, at the latest, but it is past that time and I haven't heard from him.

When I use them I always ask for Sean. I like his work and he's very easy to get along with. The company as a whole is very versatile. I have no problems with them and they do excellent work. They are very prompt and stay in contact, I think they are very professional. If I need any work done I usually call them.

He said he was doing his best. I told him he should have told me he would not be able to fix it. As of right now the door is still not repaired and my inspection is in 15 minutes. With this door not being fixed when he said he would fix it I'm going to fail my inspection which means I'm going to have to close our doors until it is fixed. I have a 24 hour daycare center with 300 children and their parents are going to be out of a place.

Communication was excellent. Brad and Hugh were on time and worked very hard to get this job going. Unfortunately, we ran into extras in terms of repair, scraping, and painting on the garage, which added another $1000 to the total cost - yikes. Brad always okay'd everything with me before going ahead with the extra work. Things started to spiral down by week's end once Brad was called to another job. At that point the communication disintegrated. Due to this, garage clean-up was not thorough. The basement painting went well. Not the neatest job, but a better clean-up than outside. As ever, my compliments to Michael Willis, the company's owner. He is very professional and completely responsive. Brad and Hugh make a great team -- my compliments to them. Overall, we are certainly happy that the jobs are now completed.

Well...the neighborhood woke up to loud sounds of sidewalk removal of my next-door neighbor's sidewalk, rather than mine. Thank goodness, our neighbors have a sense of humor and a lot of patience. Their sidewalk was replaced by Classic Handyman at no charge. We are all still wondering how the workman didn't remember our address after having worked there the week before. As far as our sidewalk goes, it was not laid according to my specifications (just barely), and I'd call the job a sloppy one. The workman, Tom, who did the actual concrete work used our wheelbarrow instead of the company's -- without bothering to ask if that was OK. Communication was difficult & clean-up on the sidewalk job was poor. Michael Willis, the company's owner, was the saving grace throughout. He was careful to respond appropriately to several conundrums caused by his crew, so that in the end, I hope he'll do all right in this business. We won't be calling him again though.

I did not use the services of Classic Handyman. I took an afternoon off work to get this job done. I already had a plumber scheduled but Classic Handyman gave me a better estimate. So I went with them. Apparently, while I was at work, Classic Handyman showed up at my house in the morning to do the job. I received a call from them wondering what had happened. I told them I was scheduled at 1pm because I was working in the morning. They told me they would send someone at 1pm. However, no one showed up at that time. I called Classic Handyman 1 hour later and spoke with Michael. He said someone had come in the morning and now they would have to reschedule me. I chose not to reschedule with them.

This is a follow-up report re: the plumbing repair- after informing the owner that the faucet was still not working properly- he promptly refunded my money and also promptly returned to fix it right this time!