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CitruSolution Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Unfinished Carpentry

About us

CitruSolution Carpet Cleaning has been providing first-rate service to cities throughout the United States since 1983 and proudly serves the Columbus, Ohio area with our environmentally friendly carpet cleaning process. We pride ourselves on our commitment to our customers to provide an excellent product and service at a reasonable price. We offer better than reasonable rates and a 100% over the phone price quote guaranteed. We are licensed, bonded, and insured within the state of Ohio. The business is family owned and operated by Kelly & Casey Tuthill and Jessica & Nicholas Hewlett. The owners actually come out and clean your carpet to ensure the highest quality service. CitruSolution is a greener carpet cleaner, pet and kid safe, never any hidden fees, dries fast (within 1-2 hours), leaves your home smelling great, the product is made from a natural degreaser, and there is never any soapy residue left behind.

Business highlights

41 years of trusted experience

Services we offer

Carpet, rug, car & upholstery cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.834 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 34 reviews

Donna B.
12/2018
4.0
carpet cleaners
  + -1 more
Well except carpet was stiff when dried.
Description of Work: Carpet cleaned.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Nancy C.
03/2018
5.0
carpet cleaners
  + -1 more
Jay did a Fantastic job! Our carpets looks new and the cleaning leaves a refreshing smell. I would definitely use this company again. Jay also helped me move a few things so that he could clean. We couldn't be more pleased with the work done.
Description of Work: Cleaning 3 bedrooms and a stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sarah C.
08/2017
5.0
carpet cleaners
  + -1 more
Fabulous. Carpet likes almost like new again.
Description of Work: Entire home carpet cleaned after move out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
04/2016
5.0
carpet cleaners
  + -1 more
We had all carpeted rooms in our house cleaned today (4 rooms, 2 sets of stairs and a hallway) and they did a wonderful job for a very fair price. We have pets so there were some stains from accidents and they were able to completely get them out. They were flexible with scheduling, very professional and you can tell they take great pride in their work. They vacuumed after cleaning and the house smells amazing! Highly recommend this company!
Description of Work: Carpet cleaning for 4 rooms, 2 sets of stairs and a hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

David S.
09/2015
5.0
carpet cleaners
  + -1 more
On time and very professional. Couldn't have been nicer. Carpet and rug came out great. Highly recommended.
Description of Work: Cleaned upstairs carpet and hallway. Added in the cleaning of a floor rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul R.
09/2015
5.0
carpet cleaners
  + -1 more
They were on time, professional, friendly, and quick. They were in and out within about an hour and half. Fast but Great Looking Carpets and with the all natural solution, it was immediately safe for my daughter and my dog. Plus it Smells fresh and clean! Highly recommended.
Description of Work: I had Citrusolution Carpet cleaning company come and clean my entire house. which equaled 2 living rooms, 4 bedrooms, a staircase, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

AMY B.
05/2015
5.0
carpet cleaners
  + -1 more
Citrusolution did a fabulous job cleaning my carpet. I wish I had taken before and after photos of one room with significant stains that they successfully removed (after another carpet cleaner tried and couldn't get the area clean). The cleaning process is low moisture, so drying time was shorter than conventional cleaning. They were prompt, friendly, and professional. They were even good sports about my cat, who was underfoot!
Description of Work: Whole house (7 rooms, stairs, and hallway) carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Paul H.
05/2015
5.0
carpet cleaners
  + -1 more
Their team showed up and cleaned all the carpets in our home. Since we had no furniture, it made it easier on them, but they worked quickly and efficiently. They were prompt (showing up 5 min early) and got to work right away. All the carpets were cleaned thoroughly and were only slightly damp following their cleaning. The orange/citrus smell was pleasant and not overpowering. They also offered tips in how to make our carpets last longer and how often they would have them cleaned. All in all, it was painless and easy. I would highly recommend them if you want a company that uses natural products to clean your carpets and want it done well.
Description of Work: Cleaned all the carpets in house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jill L.
05/2014
5.0
carpet cleaners
  + -1 more
This is the 2nd time I've used them and I've been happy both times. They arrived within the half hour window, I showed them what I wanted done, and they set to work. Their machines were very quiet and the citrus aroma was very nice - not overpowering. They paid special extra attention to 2 spots that no one else had been able to get rid of and now they're gone. They will schedule and confirm via internet; and their receptionist is very efficient too. She also has a nice telephone voice. I highly recommend them as show by my above ratings
Description of Work: Cleaned bedroom carpeting, 2 5x9 area rugs, and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Stephanie W.
03/2014
5.0
carpet cleaners
  + -1 more
great, great job! quick process, great scent from citrus cleaning solution. Was able to get old stain out of carpet that had been there before we moved in.
Description of Work: Cleaned carpets throughout the first floor - bedroom, living areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Matt S.
12/2013
5.0
carpet cleaners
  + -1 more
The hallway was so small (about 5 feet long), they didn't charge extra for it. The carpet was dirty before they arrived and clean after. What else could you ask for?
Description of Work: Cleaned carpets in two rooms and a very small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

RICHARD P.
09/2013
5.0
carpet cleaners
  + -1 more
They use green products - safe for pets. The carpet did not seem as wet as other companies who have cleaned my carpet in the past.
Description of Work: Cleaned dining room, family room and stairs/plus small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.35

Allison B.
04/2013
5.0
carpet cleaners
  + -1 more
They do a great job cleaning the carpets and throw rugs. I would recommend them because they don't use any harsh chemicals; it is all plant based.
Description of Work: We used CitruSolution Carpet Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

maralyn K.
01/2013
5.0
carpet cleaners
  + -1 more
I found them to be very good! They arrived on time, and I would not hesitate to hire them again!
Description of Work: They did whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christie H.
06/2012
5.0
carpet cleaners
  + -1 more
I purchased a groupon a while back to try out their service, but the groupon says that this typically costs $140 for the 3 rooms I purchased. He arrived on time (I was actually running late and Casey the owner was very polite about waiting for me). The booking was easy and I did it all online and got an email reminder beforehand. He cleaned a large family room area and two large bedrooms that had some food and pet stains. I love that this company does not charge extra for a x-large room. I've used other companies for carpet cleaning in the past, and I always get charged extra because of our extra large family room. Casey indicated that when you book 3 rooms, it's any 3 rooms regardless of size, which is great. Most of the stains came out (the stains that remained couldn't be removed by other carpet cleaning companies either), and the carpets look clean and fluffy. I would use this company again in the future.
Description of Work: Carpet cleaning for 3 rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

TOM M.
11/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was not happy with another company and I was looking for a different solution and they offer one. It went really well and I was happy with them. I will have them back as soon as I need them again. It was quicker drying than what I've had in the past. The guy was super professional. It made a really nice citrus orange smell in my home. It was a nice smelling procedure. I would use them again in a heartbeat. He got all the stains out. I was very happy with them. The price included the tax.
Description of Work: I used CitruSolution Carpet Cleaning to clean 3 carpets, a couch and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

TANYA U.
07/2011
5.0
carpet cleaners
  + -1 more
They are a good company. They are prompt, polite and always on time. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used CitruSolution Carpet Cleaning to clean carpets in five rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JENNIFER G.
04/2011
5.0
carpet cleaners, contractors
  + 0 more
Casey and his crew have been out to my house twice now. Both experiences were excellent. Not only is his product wonderful, it cleans and refreshes the whole house, but he is very prompt. The first visit Casey bailed me out of a real pickle. I had a carpet cleaner of my own and two days before a party, I tried to use it. It had broken and left soap and water, plus the stains, all over the front entryway. I called Casey, he came out that same day, after hours, and cleaned the carpets for me. They looked great and I immediately re-booked. This time, Casey was on time, sent me a reminder email two days ahead and the carpets are gorgeous. I rebooked again. My carpet cleaner is going on Craigs List.
Description of Work: Carpet cleaning of the front door entryway, hall and family room, plus a large area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

SUSAN E M.
09/2010
5.0
carpet cleaners
  + -1 more
They did great! We had some serious stains, my nephew had dumped an entire cup of coffee with creme and sugar into the rug. We also had some pet stains. They were able to get them all out for us. They left extra spot spray for us too. They worked until what I needed was done. I don't recall the price, but it was very reasonable.
Description of Work: They cleaned 3 rooms of carpet upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RACHEL M.
09/2010
5.0
carpet cleaners
  + -1 more
It was good. We generally deal with the owner. There is one other guy. They are friendly and fast. They moved the furniture. They are in and out. It is all natural environmentally friendly materials. That is why we used them in the first place.
Description of Work: We have used several times for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MONICA R.
09/2010
4.0
carpet cleaners
  + -1 more
It turned out fine. I liked that they left a bottle of carpet cleaner behind so when I get a stain I can clean it up. That product actually works . Thy did everything right on scheudle.
Description of Work: They did some carpet cleaning at my place of buisness for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

LYNN & JAMES H.
09/2010
4.0
carpet cleaners
  + -1 more
It was OK. They charged me a lot more because I have area rugs and other people don’t seem to do that. Maybe I missed that when I made the appointment. The people were very pleasant and professional. They were very thorough and careful.
Description of Work: They cleaned a lot of carpets and area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JANET C.
09/2010
5.0
carpet cleaners
  + -1 more
They did fine. When I got them I had ½ price off. They did a good job.
Description of Work: They cleaned the carpet in my living room and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Pam K.
09/2010
3.0
carpet cleaners
  + -1 more
They did not move the furniture. They carpet looked clean but they did not get the edges. That is why the price was so reasonable. The house smelled wonderful when they were done.
Description of Work: They cleaned the carpet in my living room, dining room, hall, family room and two bedrooms.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$110

LAURA S.
09/2010
5.0
carpet cleaners
  + -1 more
They cleaned the carpets in our family room and three season room.
Description of Work: They cleaned the carpets in our family room and three season room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73
    • 1(current)
    • 2

Contact information

2078 Tupsfield Rd, Columbus, OH 43229

http://www.residentialcarpetcleaningcolumbusohio.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Unfinished Carpentry

FAQ

CitruSolution Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

CitruSolution Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CitruSolution Carpet Cleaning offers free project estimates.
Yes, CitruSolution Carpet Cleaning offers eco-friendly accreditations.
No, CitruSolution Carpet Cleaning does not offer a senior discount.
No, CitruSolution Carpet Cleaning does not offer emergency services.
Yes, CitruSolution Carpet Cleaning offers warranties.
CitruSolution Carpet Cleaning offers the following services: Carpet, rug, car & upholstery cleaning.

Contact information

2078 Tupsfield Rd, Columbus, OH 43229

http://www.residentialcarpetcleaningcolumbusohio.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM