Calhoun Plumbing Co

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ONE WORKER WAS VERY GOOD, HE TRIED HARD TO SATISFY OUR NEEDS. HE CAME BACK TWICE TO MAKE SURE HE GOT THE JOB DONE RIGHT BUT DIDN'T CHARGE ME FOR BOTH VISITS.

HAD SET UP 4 APPOINTMENTS- 3 CANCELLED BECAUSE OF WEATHER. THEN THEY RESPONDED TO THE FINAL APPOINTMENT BY NEITHER CALLING OR SHOWING.

HE DID NOT FOLLOW THROUGH WITH A QUOTE. MY THING IS IF HE IS NOT GOING TO FOLLOW THROUGH WITH A QUOTE THEN HE MIGHT NOT FOLLOW THROUGH ON THE WORK. I FELT LIKE I WASTED MY TIME AND HIS.

THEY WENT ABOVE AND BEYOND BY REMOVING A SCREW THAT WAS STUCK.

THEY HAD TO USE A JET TO CLEAN OUT THE SEWER. I WASN'T HAPPY WITH HOW HE TALKED WITH ME, BECAUSE IT SEEMED LIKE HE ASSUMED THAT I DIDN'T HAVE THE MONEY TO PAY FOR THE WORK. I EXPLAINED TO HIM THAT I HAD NO PROBLEM PAYING. HOWEVER, I BELIEVE THAT THEY DID A GOOD ENOUGH JOB IN GETTING THE SEWER TAKEN CARE OF.

THEY WERE ABLE TO SPOT THE PROBLEM QUICKLY.

BE SURE TO ASK FOR YOUR ANGIE'S LIST DISCOUNT.

THEY CAME ON TIME, WERE KNOWLEDGEABLE AND HONORED THEIR ANGIES LIST DISCOUNT COUPON EVEN TOUGH I DID NOT HAVE IT. THE DRAINS WORK AGAIN!!!

IT TOOK 3 WEEKS TO GET THEM TO COME OUT. MADE SEVERAL CALLS AND PROMISED THEY WOULD COME. HAD A DIFFERENT EXCUSE EACH TIME AND NEVER CALLED TO CANCEL. THEIR ESTIMATE WAS FOR $17 FOR A QUARTER HOUR, THEY WERE HERE FOR 45 MINUTES AND I WAS BILLED 1 HOUR AND 15 MINUTES. HAD AN ADDITIONAL CHARGE FOR $108 TO CLEAN THE LINE AND ALL MY HUSBAND DID TURN THE WATER ON AND RAN IT THROUGH I WITH THE HOSE. DUG A HOLE WHICH WAS ALREADY MARKED AND PUT A BAND AROUND IT DRAIN. THEIR SERVICE INCLUDING SMOKING A CIGARETTE IN MY DRIVEWAY. I WOULD NOT RECOMMEND THIS COMPANY OR USE THEM AGAIN.

OUR WATER HEATER WENT OUT AT BREAKFAST, AND THEY HAD IT REPLACED BY NOON THE SAME DAY. THEY WERE FRIENDLY, COMPETENT, AND PROFESSIONAL. I APPRECIATE THE CARE THEY TOOK WITH OUR FLOOR. AND YOU JUST HAVE TO LIKE A PLUMBER WHOSE HOLD MUSIC IS THE SORCERER''S APPRENTICE! IT PROVIDED A GREAT LAUGH AMIDST THE ''DISASTER''!

THIS COMPANY CALLED ME THE DAY OF SERVICE (FRIDAY, JANUARY 31) TO INFORM ME THAT DUE TO A SHORTAGE OF ONE WORKER THEY WOULD NOT BE OUT TO UNCLOG MY DRAINS UNTIL THREE DAYS LATER (MONDAY, FEBRUARY 3). WHEN I INFORMED HIM THAT I UNDERSTOOD HIS CONFLICT BUT I WAS GOING TO HAVE TO REPORT THIS BROKEN APPOINTMENT TO ANGIE''S LIST, HE PROMPTLY TOLD ME HE WOULD BE OUT THAT DAY. HE KEPT HIS ORIGINALLY SCHEDULED APPOINTMENT TIME.

THE MAN WORKED ON THE FAUCET FOR 3 HOURS NEVER FIXED IT. BECAUSE IT IS 14 YEARS OLD, HE SAID IT SHOULD BE REPLACED. I PAID $225 FOR NO RESOLUTION. I FOUND THE PARTS ON MY OWN FOR $54 AND CALLED THEM TO INSTALL THE PARTS AND THEY WANTED ME TO PAY AN ADDITIONAL SERVICE CALL PLUS LABOR. HE FINALLY COMPROMISED. THIS TIME THE REPAIR STILL WAS NOT RIGHT! WHEN YOU SHUT OFF THE WATER THE KNOB STILL DIDNT STOP WHERE ITS SUPPOSED TO. IT JUST KEEPS GOING AROUND TO THE BACK SPLASH. I GAVE UP ON CALHOUN. MY HUSBAND IS FIXING IT NOW.

THEY WERE QUICK TO RECTIFY A MISTAKE.

THEY WERE PRETTY MUCH THERE WHEN THEY SAID THEY WOULD BE, AND DID WHAT THEY NEEDED TO DO. 3 OR 4 DIFFERENT PEOPLE WORKED ON THE JOB - SOME BETTER THAN OTHERS. NOTHING MIRACULOUS - BUT HOW FUN CAN PLUMBING BE. I HAVE A VERY LARGE PROJECT AGAIN AND I DON''T KNOW IF I''D USE THEM - I MIGHT - I''M JUST NOT CONVINCED THAT THEY''RE THE BEST OUT THERE. I WILL SAY THAT MIKE CALHOUN STOOD BY HIS WORK - AND WHEN I DID HAVE A COUPLE PROBLEMS THEY WERE FIXED WITHOUT ISSUE. PRICE??? PROBABLY COULD HAVE BEEN BETTER.

ROB WAS SO PLEASANT AND PROFESSIONAL. HE TOLERATED MY WHINY DOG.

I CALLED THEM ON A MONDAY THEY SAID THEY WOULD BE OUT ON THE NEXT DAY. THEY CALLED TO SAY THEY WOULD BE OUT ON WEDNESDAY INSTEAD. THEY CAME ON WEDNESDAY AND SAID THEY WILL BE OUT ON THURSDAY OR FRIDAY TO DO THE WORK. I WAITED AND WAITED AND HAD TO CALL THEM AGAIN. THEY FINALLY DID THE WORK ON A MONDAY.

HE SAID HE COULDNT TAKE THE COUPON BECAUSE IT WASNT VALID ON DRAIN WORK. HE CALLED THE OFFICE AND THEY EVENTUALLY TOOK IT. HE KNOCKED OVER A PIECE OF FURNITURE AND DIDNT EVEN ACKNOWLEDGE IT.

THEY SHOWED UP ON TIME AND COMPLETED AS SCHEDULED. THEY STUCK TO THE ESTIMATE AND DID GOOD WORK.

THE PLUMBER CAME, WHILE HIS SON LAY SICK AT CHILDRENS HOSPITAL. JOSHUA MATTHEW IS 15 DAYS OLD.

HE WAS EARLY IN ARRIVING. HE DID A GREAT JOB AND HE ACTUALLY WORKED ON THREE DIFFERENT PROPERTIES FOR ME IN ONE DAY. EXCELLENT COMPANY TO WORK WITH.

CALLED SPUR OF THE MOMENT. FAST, KNOWLEDGEABLE, COURTEOUS, SENT A THANK YOU NOTE AFTERWARDS.

PAID TWICE TO HAVE TOILET REPAIRED. STILL NOT WORKING. CALLED THEM TO COME OUT AND FIX FOR A THIRD TIME- THEY HUNG UP ON HER.