BUFFINGTONS FLOWERS

BUFFINGTON ASSURED ME THE FLOWERS WOULD BE DELIVERED IN A TIMELY FASHION. TURNS OUT THEY WERE NOT DELIVERED AT ALL - DOH! TWO DAYS LATER I CALLED BUFFINGTON TO COMPLAIN, LEFT A VOICEMAIL FOR THEM, NEVER HEARD BACK. A MONTH LATER I RECEIVED A BILL FOR THE FLOWERS. I CALLED TO ASK WHY I WAS BEING BILLED, AND WAS TOLD THEY WOULD LOOK INTO IT. ANOTHER MONTH LATER, THE SAME LADY CALLED ME BACK, ASKING WHY I HADN'T PAID THE BILL. SHE EXPLAINED THAT I OWED THEM FOR THE FLOWERS REGARDLESS OF WHETHER MY SECRETARY ACTUALLY RECEIVED THEM, BECAUSE THEIR DELIVERY MANIFEST SHOWED THE FLOWERS HAD BEEN DELIVERED. I FINALLY CONVINCED HER THAT MY SECRETARY, INDEED, NEVER RECEIVED THE FLOWERS, AND THAT I WAS NOT GOING TO PAY FOR FLOWERS THAT NEVER ARRIVED AT THEIR DESTINATION, REGARDLESS OF WHAT THE MANIFEST SHOWED. THE FLORIST BILL WAS FOR $40.00. SHE GRUDGINGLY AGREED TO STOP BILLING ME. ONE PROBLEM SOLVED, BUT I STILL LOOK LIKE A BOOB FOR "FORGETTING" MY SECRETARY'S BIRTHDAY.

THEY WERE VERY HELPFUL IN DECIDING ON WHAT TO SEND.

HAS HANDLES SEVERAL LAST MINUTE ORDERS FOR ME IN THE PAST INCLUDING AN ORDER FOR CENTRAL AMERICA. ARRANGEMENTS CAN BE TRADITIONAL OR CONTEMPORARY. MOST RECENT ORDER WAS A LOVELY MIXED PLANTER IN A BEAUTIFUL PORCELAIN VASE.