Budget Door Inc

INITIALLY, NO ONE WAS AVAILABLE TO COME OUT THAT DAY, BUT THE OWNER CAME PERSONALLY DUE TO MY CONCERN THE DOOR WOULD FALL. HE TEMPORARILY FIXED MY DOOR BECAUSE HE WAS MISSING A PART. HE WOULD NOT LET ME PAY FOR THE SERVICES UNTIL A TECHNICIAN RETURNED ANOTHER DAY TO REPLACE THE PARTS. HE PROVIDED EXCELLENT SERVICE.

THEY DID EVERYTHING THEY SAID THEY WOULD DO. THEY WERE ON TIME AND COURTEOUS. I HAD THEM GIVE ME A PRICE ON A NEW GARAGE DOOR AND AFTER COMPARING THE SAME BRAND DOOR THEY WERE ACTUALLY LOWER. I DID HAVE THEM COME AND DO THE REPLACEMENT. I EXPLAINED TO THEM THAT MY MOTHER HAS ALZHEIMER'S AND THAT THE WORK NOISE AND CHAOS SHOULD BE KEPT TO A MINIMUM. THE INSTALLER DID EXACTLY THAT. IN THE MIDDLE OF THE PROJECT, HE CHECKED IN WITH THE CAREGIVER TO BE SURE EVERYTHING WAS OK. HE CLEANED UP THE ENTIRE MESS. THIS WENT VERY SMOOTH. I DIDN'T HAVE TO CLEAN UP AFTER ANYONE. HE WAS VERY PROFESSIONAL AND CONGENIAL. HE WAS VERY PLEASANT, POLITE AND AMIABLE. THIS WAS A VERY PLEASANT EXPERIENCE. I FEEL THAT IT IS VERY RARE TO HAVE AN EXPERIENCE WITH A COMPANY THAT DID EXACTLY WHAT THEY SAID THEY WOULD DO. PRICE GIVEN IS FOR THE REPAIR.

THE TECHNICIAN WAS ON TIME AND VERY COURTEOUS. THEY TOOK THE TIME TO GO OVER QUESTIONS I HAD TO MAKE. THEY HAD RECOMMENDATIONS ABOUT NEW GARAGE DOORS WHEN I ASKED. THEY HAD NO SALES PITCH!

IT TURNED OUT TO BE A SIMPLE PROBLEM, REQUIRING ONLY A SERVICE CALL. THE SERVICE WAS PROMPT AND VERY COURTEOUS.

MY GARAGE DOOR OPENER FAILED AND THE MOTOR SEEMED TO BE BURNED OUT. I CALLED THIS COMPANY, WHICH HAD DONE MINOR REPAIR WORK FOR ME A FEW YEARS AGO. WITHIN ONE DAY, THEY HAD INSTALLED A NEW GARAGE DOOR OPENER. THE PERSON THEY SENT WAS TERRIFIC AND DID A WONDERFUL JOB.

SEAN WORKED HARD & WAS VERY POLITE. JOB TOOK LONGER THAN ESTIMATED, BECAUSE A SPRING WAS NOT LOADED ON HIS TRUCK, WHEN HE PICKED UP THE DOOR & HARDWARE AT THE WAREHOUSE THAT MORNING. OTHERWISE, EVERYTHING WENT VERY WELL.

VERY PROFESSIONAL. THE INSTALLER WAS PROMPT AND DID AN EXCELLENT JOB. HE EVEN FIXED MY GARAGE DOOR OPENER WHICH WAS NOT WORKING PROPERLY. I AM VERY SATISFIED WITH THE NEW DOOR. IT REALLY MAKES A DIFFERENCE ON THE APPEARANCE OF THE HOUSE.

I CALLED THEIR OFFICE IN THE MORNING AND THE RECEPTIONIST WAS PROFESSIONAL AND POLITE. SHE SAID A WORKER COULD COME THAT AFTERNOON OR TOMORROW (NEXT DAY WORKED BETTER FOR US). I SPECIFICALLY TOLD HER WE WANTED 2 COILS TO REPLACE THE 1 COIL THAT BROKE. WE HAD RECEIVED ADVICE IN THE PAST THAT OUR METAL 2-CAR GARAGE DOOR WOULD WORK BETTER WITH TWO COILS VS JUST ONE. HOWEVER, WHEN THE WORKER CAME THE NEXT DAY, HE ONLY INSTALLED ONE COIL! I HAD TO CALL THEM BACK AND HE CAME THE NEXT DAY AND INSTALLED THE SECOND ONE. THEY WERE QUICK TO RESPOND AND WILLING TO DO THE WORK. PERHAPS THERE WAS NOT A CLEAR UNDERSTANDING FROM THE OFFICE AND THE WORKER. OVERALL THE SERVICE WAS GOOD, BUT NEXT TIME I WOULD TRY A DIFFERENT DOOR COMPANY.

SEAN, THE SERVICE TECHNICIAN, ARRIVED WITHIN THE SCHEDULED TIME FRAME. HE CALLED FIRST AND ADVISED THAT HE WAS ON THE WAY. HE WAS FRIENDLY, PROFESSIONAL, AND EFFICIENTLY MADE THE DOOR OPERATIONAL AGAIN.

VERY SATISFIED WITH THE SERVICE AND WORK (TIMELY SCHEDULING OF WORK, ARRIVED ON TIME, VERY KNOWLEDGEABLE OF DOOR MECHANICS.)

MADE ADJUSTMENTS AS NECESSARY TO MAKE SURE BOTH DOOR AND OPENER WERE OPERATING CORRECTLY WHEN HE WAS FINISHED.

RIGHT ON TIME AND CHEAPER THAN I THOUGHT. GREAT JOB.

THEY WERE RESPONSIVE, FLEXIBLE, FAST AND REASONABLY PRICED. I WOULD DEFINITELY DO BUSINESS WITH THEM AGAIN AND REFER THEM TO FRIENDS.

THEY CAME OUT TO MY HOUSE WITHIN 2 HOURS. THEIR RESPONSE WAS EXCELLENT AND PRICE COMPETITIVE, BUT I DECIDED TO GO WITH ANOTHER COMPANY.

THE COMPANY WAS VERY PROMPT. I CALLED AT 10:00 AND THEY HAD SOMEONE THERE AT 1:30. THEY DID A NICE JOB. THEY WERE ALSO MORE THAN $100 LESS THAN THE PREVIOUS COMPANY THAT REPLACED THE SPRINGS FOUR YEARS AGO.

THEY WERE PROMPT IN GIVING US AN ESTIMATE, COMPLETING THE JOB AND THEY DID AN OUTSTANDING JOB. YOU CAN'T GO WRONG WITH THIS COMPANY. THEY EVEN PROVIDED US WITH A REBATE COUPON THAT SAVED US $60.

WHEN I FIRST CALLED, THE PERSON WHO ANSWERED THE PHONE AT BUDGET DOOR WAS POLITE AND PROFESSIONAL. THEY WERE ABLE TO SEND SOMEONE TO REPLACE THE SPRING ON MY GARAGE DOOR THE NEXT DAY. THE TECHNICIAN WAS ON TIME, QUICK, POLITE, AND PROFESSIONAL. HE ALSO OILED AND LUBED PARTS OF THE DOOR THAT NEEDED IT.

WHILE THEY ARRIVED A HOUR LATER THAN THE TIME FRAME PROMISED, THE WORK WAS COMPLETED QUICKLY AND PROFESSIONALLY.

EXCEPTIONALLY PROMPT, COURTEOUS, FRIENDLY, AND WITH HIGH QUALITY WORK.

ESTIMATE GIVEN WITHIN 24 HOURS OF CALL. PRICE COMPARABLE WITH TWO OTHER COMPANIES. CALLED THE NEXT DAY TO SEE IF I HAD QUESTIONS. I CHOSE A COMPETITOR, BUT WAS VERY PLEASED WITH BUDGET'S RESPONSIVENESS AND PROFESSIONALISM.

TECH WAS PROFESSIONAL AND POLITE AND DID ALL THE WORK IN 40 MINUTES.

VERY RESPONSIVE AND PROMPT COMPANY. THEY WERE ABLE TO WORK WITHIN MY WORK SCHEDULE. THEY GAVE ME AN ESTIMATE OVER THE PHONE AND THE END PRICE DID NOT DEVIATE FROM THE ESTIMATE. THE TECHNICIAN CALLED ME 30 MINUTES PRIOR TO OUR ARRANGED MEETING TIME SO I DID NOT HAVE TO LOSE ANY MORE TIME AT WORK THAN NEEDED. I REALLY APPRECIATED THAT. THE WORKER WAS PROMPT, COURTEOUS AND FINISHED THE JOB WITHIN 45 MINUTES. BOTH SPRINGS WERE REPLACED, THE ENTIRE PULLEY SYSTEM WAS GREASED AND HE EVEN TOOK THE TIME TO SHOW ME HOW TO RESET THE OUTSIDE DOOR KEYPAD. I WOULD HIRE THIS COMPANY AGAIN.

IT REQUIRED THE REPLACEMENT OF THE GEARS. I HAD AN APPOINTMENT SCHEDULED BETWEEN 11:00-1:00. AT 1:10 I CALLED THEM AND THEY SAID THEY WERE DISCUSSING MY APPOINTMENT. I INFORMED THEM IT WAS TO LATE FOR THAT DAY. THEY CAME OUT THE NEXT DAY AND REPAIRED THE DOOR ON TIME.

THEIR PRICE WAS $200 LESS THAN OTHERS. THEY CAME OUT THE NEXT DAY AFTER I CALLED.

THEY WERE LEAST EXPENSIVE OF THE THREE COMPANIES WE CALLED. IT WAS JUST A QUICK SPRING REPLACEMENT WHERE NOTHING WENT WRONG AND MORE IMPORTANTLY THE DOOR OPERATES AS IT SHOULD.