Budget Door Inc

WE CALLED AND SET UP AN APPOINTMENT FOR THE NEXT DAY. THE TECHNICIAN SHOWED UP ON TIME, GAVE US A QUOTE OF $120 AND THEN DID THE WORK. EVERYTHING WORKED OUT FINE, IT WAS A VERY GOOD EXPERIENCE. I WOULD USE THEM AGAIN.

THEY CALLED ME BACK QUICKLY AFTER MESSAGE LEFT ON THEIR ANSWERING MACHINE. THEY CAME ON A SATURDAY AT NO EXTRA COST. COMPANY REP WAS POLITE AND PROFESSIONAL.

WHILE THEY WERE LATE TO THE MOST RECENT APPOINTMENT, THEY'VE DONE GOOD WORK IN THE PAST, & WERE WILLING TO MAKE A QUICK FIX THAT WOULD ALLOW ME TO USE THE DOOR WHILE I DECIDE ON WHAT TO DO NEXT.

THEY CAME OUT TO DO AN ESTIMATE, THE SAME DAY I CALLED. BECAUSE MY DOOR WAS A CUSTOM SIZE, THEY PLACED THE ORDER AND CALLED ME WHEN IT CAME IN TO SCHEDULE A TIME TO INSTALL THE DOOR. THE WORKERS WERE ON TIME AND COURTEOUS, EVEN DOING SOME MAINTENANCE ON MY GARAGE DOOR OPENER WHEN THEY CONNECTED THE NEW DOOR TO IT. THE NEW DOOR LOOKS GREAT, AND THEY BY FAR HAD THE BEST PRICE FOR THE SAME MAKE/MODEL OF DOOR.

DAVID, THE TECHNICIAN, WAS VERY PROMPT AND KNEW WHAT HE WAS DOING. HE HAD ALL THE MATERIALS NEEDED FOR THE JOB ON HIS TRUCK. WE WERE VERY PLEASED WITH THE WAY HE WENT ABOUT HIS BUSINESS, MUCH TO OUR SATISFACTION.

THE YOUNG MAN WHO DID THE WORK DID AN IMPECCABLE JOB. HE WAS EXTREMELY COURTEOUS AND EFFICIENT. HE CAME AT THE EXACT TIME HE WAS SUPPOSED TO ARRIVE. HE EXPLAINED ALL THE FEATURES OF MY NEW SYSTEM AND SHOWED ME HOW TO OPERATE IT AND TOLD ME HOW TO RESOLVE ANY PROBLEMS THAT MIGHT ARISE. I HIGHLY RECOMMEND THIS COMPANY!

FABULOUS. EVERYONE ARRIVED WHEN THEY SAID THEY WOULD, AND STAYED UNTIL THE WORK WAS COMPLETED.

COST INCLUDES 2 SPRINGS. THEY WERE PROMPT. REPLACED 2 SPRINGS, OILED THE ROLLERS AND SPRING AND TOLD ME HOW TO TAKE CARE OF IT IN THE FUTURE.

THEY WERE ON TIME AND DID EXACTLY WHAT THEY SAID THEY WOULD FOR THE PRICE THEY QUOTED. I ENDED UP WITH AN ADDITIONAL CHARGE OF $9 FOR A SUPPORT BRACKET THAT REALLY DIDN'T BREAK THE BANK. THE INSTALLER WAS PATIENT AND VERY FRIENDLY...HE EVEN LET MY 8 YEAR OLD SON GIVE HIM A HAND. I RECOMMEND THE WHOLE-HEARTEDLY. ITS TOO BAD I DON'T HAVE MORE THEY COULD DO AROUND HERE.

THESE GUYS WERE GREAT! THEIR PRICES WERE VERY GOOD, BUT STILL WITH A LOT OF OPTIONS. THEY WERE VERY LOW-PRESSURE, BUT STILL HELPFUL AND INFORMATIVE. THE WORK WAS DONE QUICKLY AND QUIETLY.

THEY WERE VERY POLITE AND ACCOMMODATING, AND THE WORK WAS REASONABLY PRICED.

THEY WERE EXCELLENT. I CALLED ON THE 4TH OF JULY AND USED THEIR ''EMERGENCY SERVICE''. ANGIE WAS VERY CORDIAL AND PROFESSIONAL. SHE EXPLAINED I COULD GET SERVICE THE NEXT DAY OR I COULD USE THE EMERGENCY SERVICE, WHICH INVOLVED A SERVICE CHARGE OF $125. WHILE THIS WAS MORE THAN THE WORK PERFORMED, IT IS WELL WORTH IT WHEN YOU ARE DESPERATE AND CAN'T GET THE CARS OUT OF THE GARAGE TO GO TO WORK. THEY TOLD ME SOMEONE WOULD BE OUT IN 2 HOURS, AND THEY SHOWED UP AT THE TIME PROMISED. THE OWNER ACTUALLY MADE THE SERVICE CALL. HE WAS VERY PROFESSIONAL, TOLD ME MY OPTIONS REGARDING FIXING THE DOOR VS. GETTING A NEW ONE, AND GAVE ME GOOD ADVICE REGARDING THESE OPTIONS. WE FIXED THE DOOR AND THE BROKEN CABLE AND IT HAS BEEN WORKING VERY WELL EVER SINCE. WHILE THE COST WAS HIGH FOR THE WORK PERFORMED, THAT WAS BECAUSE OF THE EMERGENCY SERVICE CHARGE, NOT BECAUSE THEY ARE EXPENSIVE. THEY FIXED THE DOOR AND THE CHARGE WAS VERY REASONABLE.

THESE GUYS WERE TERRIFIC!! THEY WERE ON TIME, POLITE, EFFICIENT. THE PROBLEM WAS COMPLICATED -- IT SEEMED TO BE FIXED THEN 4 - 5 DAYS LATER PROBLEM REAPPEARED. THEY CAME OUT 3 TIMES (NO EXTRA CHARGE) UNTIL THE PROBLEM WAS SOLVED. THESE GUYS DESERVE AN ANGIE'S GOLD STAR!!

THEY WERE ABLE TO COME TO THE HOUSE THE SAME DAY THE SPRING BROKE (THE FRIDAY OF A HOLIDAY WEEKEND) AND THE WORK WAS COMPLETED IN 20 MINUTES. THE MAN WAS VERY POLITE AND IT WAS A GREAT EXPERIENCE. ALL THE OTHER COMPANIES WERE NOT GOING TO BE ABLE TO COME OUT UNTIL THE TUESDAY AFTER THE HOLIDAY AND THE ''SAME DAY'' COMPANIES WERE CHARGING AN ARM AND A LEG. WE ARE VERY SATISFIED WITH THIS COMPANY AND WOULD DEFINITELY USE THEM AGAIN.

WE'VE USED BUDGET DOOR IN THE PAST AND WERE PLEASED WITH THEIR SERVICE, SO WHEN WE NEEDED TO REPLACE OUR GARAGE DOOR, WE THOUGHT OF THEM. WE DID GET MULTIPLE ESTIMATES, BUT THE OTHER COMPANIES FELT WE NEEDED A NEW OPENER ALONG WITH A DOOR. BUDGET DOOR FELT WE COULD GET A COUPLE MORE YEARS OUT OF OUR CURRENT OPENER BECAUSE THE NEW DOOR WOULD BE MUCH LIGHTER THAN THE OLD. THE INSTALLER WAS PROMPT AND WORKED QUICKLY. HE DID A GOOD JOB EXPLAINING THE DOOR'S CONSTRUCTION AND HOW TO CARE FOR IT. HE EVEN TOOK TIME TO HELP US RESET OUR OPENER CODE!

THE SERVICE TECH WAS ON TIME AND COURTEOUS. I CONTACTED FOUR OTHER GARAGE DOOR REPAIR COMPANIES AND BUDGET HAD THE BEST PRICE.

THE COMPANY WAS VERY RESPONSIVE AND SCHEDULED TO GET MY WORK DONE ON A DAY THAT I WOULD BE AT HOME. THE SERVICE MAN WAS EXCELLENT, EXPLAINED EVERYTHING HE DID AND ADVISED WHAT WE SHOULD DO TO MAINTAIN THE DOOR.

GIVING A CUSTOMER THE MANUFACTURER'S PHONE NUMBER IS NOT AN ACCEPTABLE RESOLUTION. I WOULD LIKE BUDGET DOOR TO STAND BEHIND THEIR PRODUCT AND DO THE RESEARCH NECESSARY TO RESOLVE THIS ISSUE. THE PROBLEM RELATES TO A MODEL DEFECT OR IMPROPER INSTALLATION. I HAVE SELECTED ONE OF THE MORE EXPENSIVE LIFTMASTER MODELS. IF BUDGET DOOR HAS SUCCESSFULLY INSTALLED ANOTHER BELT DRIVE MODEL THEN THEY SHOULD OFFER THAT MODEL AS A REPLACEMENT AND REFUND THE DIFFERENCE.

BUDGET DOOR ARRIVED AT THE SCHEDULED TIME, INSTALLED DOOR IN A PROFESSIONAL MANNER, EXPLAINED THE DOOR INSTALLATION/OPERATION/MAINTENANCE PROCEDURES, AND CLEANED THE WORK AREA.

CALLED ON A MONDAY MORNING FOT THE SERVICE AND WAS PROMPTLY SCHEDULED FOR SERVICE THAT A.M. JR, THE TECHNICIAN, ARRIVED IN THE TIME FRAME THAT WAS GIVEN, VERY POLITE AND PROFESSIONAL.

FIRST, THEY OFFERED OTHER, LOWER COST SERVICE OPTIONS FOR MY CONSIDERATION. WHEN I DECIDED TO REPLACE THE UNIT, THEY WERE ABLE TO SCHEDULE THE SERVICE FOR LESS THAN A WEEK OUT (THIS WAS NOT AN EMERGENCY CALL ON OUR PART). THEY ARRIVED AT THE DATE AND TIME SCHEDULED; THEY PERFORMED THE JOB QUICKLY AND EFFICIENTLY; AND THEY CLEANED UP TO THE POINT THAT I COULD NOT EVEN TELL THAT THEY HAD BEEN THERE. ON TOP OF THAT, THE STAFF WAS FRIENDLY AND COMMUNICATIVE. I WOULD ENTHUSIASTICALLY RECOMMEND THIS COMPANY.

THIS WAS THE 2ND TIME I CALLED THE COMPANY AND THE EXPERIENCE I HAD HAS ALWAYS BEEN POSITIVE. I HIGHLY RECOMMEND BUGET DOOR.

I WAS ABLE TO GET SOMEONE TO COME OUT 3-4 HOURS AFTER I FIRST CALLED - HE CAME ON TIME, WAS VERY POLITE, AND GOT MY GARAGE DOOR OPEN RELATIVELY QUICKLY. HE ALSO WAS ABLE TO ADD A LOCK TO THE DOOR SO THAT IT WOULD NOT HAPPEN AGAIN. I WOULD USE THEM AGAIN.

THE WORK WAS VERY QUICKLY AND PROFESSIONALY DONE.

THE REPAIR MAN WAS ON TIME. HE WAS QUICK, CLEAN, THOROUGH, POLITE, AND EFFICIENT THOUGH NOT A REAL TALKER. HE LUBRICATED NOT ONLY THE DOOR HE REPAIRED, BUT THE OTHER OVERHEAD DOOR AS WELL. BOTH DOORS OPERATE AS SMOOTH AS SILK NOW. HE WAS DONE AND GONE WITHIN ABOUT 15 MINUTES. I WAS VERY PLEASED WITH HIS WORK. I WOULD NOT HESITATE TO USE THIS COMPANY AGAIN.