Best Buy

2.0(
2
)

Hardware & Home Improvement Stores, Electronic Gadget Repair

Reviews

2.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
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Showing 1-2 of 2 reviews
Stefanie W.
09/2017
1.0
home improvement stores, electronic repair
  + 0 more
HORRIBLE customer service. One week ago I purchased an screen protector for my Apple Watch and had it installed by one of their technicians and less than a week later it fell off and was nowhere to be found. Went back to the store to ask about a replacement and was rudely told that there was nothing they could do for me unless I found the product and brought it to them. Trust me I tried to find it but it shouldn't have fallen off in the first place. I have always bought all my electronics from Best Buy and trust me I have quite a few but I will think twice about ever giving them my business again. Companies that don't back the products they sell and install SUCK!
Description of Work: Purchased and had a screen protector installed on my Apple Watch
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$40
Lany T.
07/2016
3.0
home improvement stores
  + -1 more
We had some problems, I think. I think it was $1200. I was there last year in the spring. When I had a question for the salesman he kind of ignored it. He was not taking me seriously. It was just kind of bad taste.
Description of Work: I used Best Buy to buy a stove.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,200

    Contact information

    1375 Polaris Pkwy, Columbus, OH 43240

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardware & Home Improvement Stores,
    Electronic Gadget Repair

    FAQ

    Best Buy is currently rated 2 overall out of 5.
    No, Best Buy does not offer free project estimates.
    No, Best Buy does not offer eco-friendly accreditations.
    No, Best Buy does not offer a senior discount.
    No, Best Buy does not offer emergency services.
    No, Best Buy does not offer warranties.

    Contact information

    1375 Polaris Pkwy, Columbus, OH 43240