Beechwold Ace Hardware

does not work on electronic units

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Great

Professional and courteous

unknown

unknown

Most of the staff at Beechwold Hardware are very helpful and offer good suggestions and solutions for home improvement projects. Some of their staff, however, could do a little better with customer service skills, I'm sorry to say. Regardless, I prefer to shop with a small, locally owned business than the big corporate-owned stores whenever possible. And since they're very convenient for me--located less than a mile away, I don't mind paying a few dollars more at Beechwold to avoid trekking all the way to a big box store.

The first cut went badly and left a crack, but they were able to compensate with the second cut and get the mirror very close to the right size. But because it wasn't perfect, they didn't charge me, even though I was satisfied. They took a great deal of time and care with my old mirror. I go to this hardware store over any other because the service is always so good.

Within ten minutes, they repaired both lamps. They were very helpful, friendly and reasonably priced. It was on a Saturday morning, too!

My husband has been to Beechwold Hardware every weekend since we moved in, and he has accomplished every project successfully with the guys' help and advice. When we couldn't do it ourselves, we met Tom of HoneyDo Repairs who referred us to folks who could help. We find everything we need there!

I dropped it off on a Friday about 5 pm, and they called me before 7 pm to let me know it was done. They were very service oriented. Friendly and fast.

I took it in and 3 hours later it was done. They were overwhelmingly friendly. It was a heavy lamp and they loaded and unloaded it.

The staff at Ace were delightful. They looked at my lamp immediately and said they would call me as soon as it was finished. They called the next day! The lamp works again. I would give them an A+ rating.

The repairman (whose name I've unfortunately forgotten) was very cordial and chatted with me while he worked on the lamp. He fixed the short, tested it and charged me a very reasonable $11 for his time.

NOT BAD...THEY OBVIOUSLY HAVE GLASS CUT ELSEWHERE, AND I WAS TOLD THAT THE PLACE WHERE IT'S DONE HAD SOME EMPLOYEE ABSENCES AND THAT'S WHY MY DELIVERY WAS DELAYED.

WE TOOK THE LAMP INTO ACE TO GET IT FIXED, AND THEY IMMEDIATELY STARTED FIXING IT. THEY HAD IT FIXED WITHIN 10 MINUTES AND ONLY CHARGED US FOR THE PART ($7.43). IT WAS JUST A FAULTY SWITCH. I'M VERY PLEASED WITH PROMPT SERVICE. WE HAVEN'T HAD SERVICE LIKE THAT IN YEARS.

I HAVE BEEN IN SEVERAL TIMES OVER THE PAST MONTH OR SO LOOKING FOR REPAIR PARTS FOR VARIOUS TASKS AROUND THE HOUSE. THE EMPLOYEES ARE MOST HELPFUL AND IF I GET THE WRONG SIZE OR LENGTH THEY HAVE NO PROBLEM SWAPPING THE ITEM. THEY ARE VERY FRIENDLY AND IF THEY DON'T HAVE SOMETHING THEY ARE WILLING TO SEARCH FOR IT OR SUGGEST ANOTHER SOURCE FOR THE PRODUCT. A SMALL TOWN ATMOSPHERE IN A CITY HARDWARE STORE!

BEECHWOLD ACE HARDWARE IS THE OLD FASHIONED TYPE OF HARDWARE STORE THAT IS HARD TO FIND THESE DAYS. MANY OF THE EMPLOYEES ARE VERY EXPERIENCED IN EVERY TYPE OF HOUSEHOLD REPAIR: PLUMBING, ELECTRICAL, AUTO, LAWN & GARDEN, PLASTER, PAINTING, ETC. AND IF THEY CAN'T ANSWER YOUR QUESTIONS THEY'LL REFER YOU TO SOMEONE IN THE STORE WHO CAN. THEY'RE HAPPY TO HELP YOU FIND THE RIGHT ITEM WHETHER IT COSTS 5 CENTS OR 5 HUNDRED DOLLARS, AND THEN EXPLAIN HOW TO USE IT. THEIR PRICES ARE OFTEN COMPETITIVE WITH THE HOME MAINTENANCE SUPERSTORES. AND EVEN WHEN THEY COST A LITTLE BIT MORE, IT'S WORTH IT TO GET THEIR ADVICE AND TO HELP KEEP THIS GREAT HARDWARE STORE IN BUSINESS.

THE SERVICE WAS EXCELLENT AND THE PERSON I DEALT WAS VERY HELPFUL AND MANNERLY. THAT IS ONE OF MY FAVORITE STORES. I EXPECTED THE PRICE TO BE MUCH HIGHER. I WAS PLEASANTLY SURPRISED.

I TALKED TO MALCOLM WHO WAS JUST GREAT! I BROUGHT IN THE WINDOWS THAT I WAS ABLE TO REMOVE, THEN MALCOLM RECOMMENDED COLUMBUS HANDYMAN (JOE HAHN) TO HELP ME WITH THE OTHERS. INTERESTINGLY, JOE HAHN IS ON ANGIE'S LIST, AND ALSO DID A SUPERB JOB. I WAS REALLY RUSHED AND NEEDED HELP RIGHT AWAY, AND THEY FIT ME IN - AT A GOOD PRICE, TOO!

WE USE THEM FOR ALL SORTS OF SERVICES AND THEY ARE INCREDIBLY HELPFUL AND FRIENDLY. YOU CAN'T BEAT THEIR SERVICE! ALL PANES WERE INDIVIDUALLY SET INTO THE FRAME, SO WE NEEDED 8 NEW PANES. OF COURSE, THE HOUSE IS OLD, SO THEY WEREN'T EXACTLY SQUARE ANYMORE. THEY CUT THEM AND THEN I KEPT BRINGING THEM BACK TO ''TWEAK'' THEM FOR THE IRREGULARITIES OF THE FRAME. THEY WERE VERY PATIENT AND DIDN'T CHARGE ME FOR ANYTHING OTHER THAN THE ORIGINAL CUTS.

I HAVE BEEN LOOKING ALL OVER TOWN FOR SOMEONE TO CUT AN IRREGULAR-SHAPED PIECE OF MIRROR FOR ME, AND WAS TURNED AWAY AT 4-5 HARDWARE STORES. A FRIEND RECOMMENDED THIS STORE TO ME. UPON ARRIVAL, I WAS HELPED WITHIN 5 MINUTES, AND WAS TOLD THIS REQUEST WAS ''NO PROBLEM''. THEY SAID THEY WOULD CALL ME AT HOME WHEN IT WAS READY. I STOPPED IN AN HOUR LATER SINCE I WAS STILL OUT AND THE MIRROR WAS READY AND WAITING. THEY WERE COURTEOUS, HELPFUL, EFFICIENT AND SMART.

THEIR COST WAS REASONABLE. WE DIDN'T KNOW WHAT WAS WRONG WITH THE LAMP, BUT THEY DIAGNOSED AND FIXED IT.

WHEN I TOOK THE LAMP IN, THE GUY FIXED IT WHILE I WAITED JUST A FEW MINUTES--COULDN'T BE EASIER FOR ME, AND VERY REASONABLY PRICED.

DIDN'T DO TOO MUCH AND THERE WAS NO COST.