Basements Unlimited

We chose this company because of the thoroughness of their work. The estimate included services such as waterproofing the basement walls. (Other estimates did not.) The estimate was fair and very detailed. The work was completed quickly and all the workers were friendly and approachable. We always knew what was coming next as they kept us well informed. Our basement looks great and we love this room! While the name of this company is basements unlimitied, they do other remodeling work. They will be a first call with whatever project is in the future for us!!

The project went very well. Equipment deliveries were done very carefullly, and all questions were responded to very promptly from start to finish. Al very considerately anticipated our needs and worked well with us to give us the basement we were looking for.

They were professional and clean. They were very easy to get along with and the quality of work was great.

The project went well overall. We liked Al from the start. After meeting with several other companies, we felt that Al's price was reasonable and especially liked the fact that he did not pressure us at all. We were very comfortable having Al and his team (Roger, Mike) in our home when we weren't there. Al always picked up the phone when we called with questions, or called back the same day. He also timely responded to a couple of issues we had after the project was over. For example, the battery back-up for the sump pump kept going off and when we called Al, he came over same day and fixed the problem. Excellent service! We felt that Al truly cared about what we wanted and tried to do what he could to accomodate us.

Overal, we were very impressed with Al from start to finish. We obtained three different bids and were surpised when his was the most competitive given other Angie's List reports stating he was expensive. Of all the contractors we met with, Al was the most professional and we felt the most comfortable with him. He always responded to my inquiries the same day. Our concerns were quickly addressed. We also greatly appreciated his flexiblity. We had started to finish our basement ourselves, so we already had all of the materials and my husband had completed most of the framing. Al used what we had, and was kind enough to take the remainder back to Lowe's and get a credit for us, which was above and beyond in my opinion. I had no problem letting him or Roger in our home without us being there, too. I would definitely use him again.

He was very professional, he was friendly, and I didn’t have any problem letting me into my home. He was forthright with information, he had pictures from other projects, and he had several references with him. He was honest about things that he could and could not do which was very good.

First of all...All work done on time, on budget and most importantly quality craftsman work. Just beautiful. Al was always available when I had questions, returned phone calls promptly and it was a wonderful experience working with Al. Additionally, when I was out of town and had a water leak I called him on a Saturday. While this problem was no where near where his team had worked he still came over and investigated and fixed the problem. I would only use Al Cloern, "Basements Unlimited" for any and all work I have in Columbus. A true craftsman that takes pride in his and his teams work. A thoroughly enjoyable experience. Craig Johnson

He did a great job. He was very flexible and accomodating. The thing I liked best about him was that he always called me back right away if I had any questions or concerns. Any time I had a problem with anything, he would always get it taken care of right away. I would most certainly use him again in the future.

Overall, it went very good. In the first meeting with Basements Unlimited, they put us in touch with an interior designer, who was really instrumental in helping us to select colors, and patterns, and products, and the end result is better than what we originally envisioned. The combination of the project management, the technical folks who actually installed the product, and the interior design assistance, I don't think you can get a better experience than what we had with Basements Unlimited. Basements Unlimited provided a written quote, with specific allowances for the stove, the flooring, counter top, sink, and faucet. We then used these allowances as we were making selections for flooring, and the other items on the list. In some cases we spent more (the flooring we liked was more than the budget), and in some cases the product we selected was less than the budget. In the end, when it was time to settle up, there were no financial surprises. There are always a few things that don't go according to plan with a project of this size. When we ran into a few things that did not make sense (to us), Basements Unlimited addressed the issues to our satisfaction (and beyond our expectation in at least one case). It seemed like the folks in charge at Basements Unlimited, viewed our home, just like their home, and that's something we did not expect, but something that we very much value. Based upon our experience with this project, we've asked Basements Unlimited to quote two more upgrades to our home, one has to do with a hot tub installation, and the other with a basement remodel. We have not done these two new projects yet, but we will within the next year.

Wow! What a great experience I had with Basements Unlimited and owner Al Cloren. I found Basements Unlimited on Angie's List and called for an estimate -- within a week Al was at my home taking measurements and talking with me to find out what I wanted in the finished product. He told me he would have the basement looking like a continuation from the rest of the house. He was right -- there is an even flow from the first floor to the basement -- just like another room in the house. My basement, or should I now say Family Room, looks fantastic -- the attention to details is amazing -- especially the closet under the steps! Al was very professional, yet very friendly and opened to my suggestions and questions. I was really impressed that I could call Al at almost any time with an issue/question/concern and he would take action immediately. It was amazing how all his workers were just as professional and friendly as Al -- and they all cleaned up their work area at the end of each day. Al has renewed my faith in contractors -- he is honest, trustworthy, professional, knowledgeable, timely and an all-around good guy!

I met with Al on behalf of my boss regarding some light basement remodeling (i.e. paint, one wall drywall or skim, carpet, some shelving and lighting). He was very prompt. When he arrived he was friendly and very thorough. He explained in detail about city codes and requirements to be able to start work. Safety and following code seemed to be of huge importance. He met me at the house a few days later with an estimate and went over it in great detail with me. I was very surprised at the high cost estimate at first, but then he explained in detail why he priced everything the way he did. Instead of just giving the estimate for the light remodel, he figured it as a complete gut, making the price well over $15,000, and subsequently out of my boss's price range. Al's exact words were "If you're looking for a handyman to just cover up bigger problems, I'm probably not your guy". He stressed that if we tried to cut corners we would end up spending 2/3 of the total cost he was quoting, and better to get the job done right and properly the first time. I cannot stress enough how incredible friendly and thorough Al was. VERY professional and seems to take great pride in the work he does. Whether or not my boss will decide to go with Basement Unltd remains to be seen........

Al and Roger did a great job for us. Al was very prompt with our estimate and provided a very detailed description of the work. We were asked for our ideas and additional ideas were presented to us, but not "pushed on us" like they were with a few of the other companies that we had estimates from. We received quotes from 9 other companies. We originally chose another company, but quickly changed our minds when we ran into difficulty with building permits. We had already told Al that we were going with this other company, but it was not an issue for them at all when we contacted them again. They fit us in and were able to finish up our project as scheduled, just in time for us to host Thanksgiving with our new basement! The one thing that we were most impressed with was the fact that this is truly a passion for Al and he clearly takes a lot of pride in his work and company. This was evident as soon as he walked into our home. He took an interest in every detail of how the house was built and he made sure that the basement matched the architecture of the rest of the house. As the project progressed, he made sure that things were done to his satisfaction or they were done over. An example of this was when the ceiling in the center part of our basement was framed, it was hung 4 inches too low. When Al inspected it, he had the framers cut it down and rehang it. Four inches actually made a huge difference in that part of the room. This attention to detail is what we feel separates Basements Unlimited from the other companies that we investigated. We highly recommend this company!

I contacted them because of the reviews in Angieslist. He was professional. I think he was a little on the high side. He was okay and there was nothing negative about him.

It was a fair estimate. I felt like I trusted him and that he would do a good job. He did a very nice job with his estimate and putting everything together. His professionalism is great.

We had a terrific result. Al thought of things I didn't even know to ask. His sub, Roger, was professional, knowledgeable, and very easy to work with. Any questions or issues we had were handled very quickly. I was very skeptical of anyone and convinced I would have to watch over them every second and was always on the lookout for a scam. Al proved to me that there are honest contractors out there. I couldn't be happier with the entire experience and the result is amazing. I still don't know what to do with all the new space and Al made sure I still have plenty of storage.

Very pleased. High quality work. Friendly and courteous. Schedule was longer than anticipated, because they are apparently in high demand.

They had the low quote and did a great job. They said they would do it in 5 weeks and they did. It cost what they said it would and the timing was what they said it would be. I am happy with it. Everything was as I expected. I would advise anyone to get a quote from them if they want their basement refinished. They will definitely be the low bidder and they do a good job. They do use subs but I thought they did a good job picking out the subs and I was pleased.

Basements Unlimited transformed our dank drafty leaky smelly disgusting basement into a comfortable, attractive living space. The end result exceeded my expectations--it is not simply the spiffed up basement I figured it would be but rather an extension of our house. We are extremely pleased with the work. The price was fair and costs did not escalate. We increased the scope of the job on a few occasions during the course of the project (we decided to put in hardwood floors, for example, and decided to replace the existing staircase with a new one). These additions were always very fairly priced. The end product is worth every penny. Al of Basements Unlimited was a pleasure to work with. He and those he employs were friendly and conscientious. We enjoyed having them around. We were out of town on several occasions during the project and were completely at ease having them in the house. Al is an experienced carpenter and craftsman. The work was extremely high quality in all facets. He is very particular about his work and the work of those he employs. He was very responsive in addressing the few concerns we had over the course of the project. Our experience with Basements Unlimited was the best we've had with a contractor/remodeler. We will use this company again for other remodeling projects. We would highly recommend Basements Unlimited.

They were right on time, seemed very nice and not pushy. It's just for us the chemistry worked better with the company we went with. We didn't have any conflict or anything.

Was rather quick with the estimate. Brought folder of reviews of his work mostly printed from this site. Went down measured and asked if we had any questions and was on his way. Didn't seem as personable as other people that came to estimate the job. Also required that he stop back to present the estimate rather than emailing us the quote. Took about a week for his estimate to be ready and we had already chosen another contractor that we were more comfortable with by the time his estimate was ready.

They seemed to be a good company. Nothing had really stuck out about this company, the overall experience was decent.

Al was prompt and professional in providing us with a very detailed estimate. I checked sources and everyone praised his work. We have not yet made decision on how much to invest in basement room.

We had a great experience. We got three estimates and theirs was half the price of one more widely known chain that calls themselves an "upscale" remodeler. The owner himself came out to give us the estimate. We were impressed with their references. They started pretty much on-time and moved along with only slight delays due to subcontractors. Even when a financing issue occurred they kept working and gave us the benefit of the doubt. We are delighted with the finished product and price. As things came up they threw in a few extras at no additional charge (like mounting smoke detectors throughout the house and replacing our dryer vent). Al and Roger were great to work with. We paid more than the estimate but it was due to OUR decisions to increase the scope of the project and NOT due to contractor overrun. For example, we decided to get our electrical box upgraded and have them clean out our air ducts.

Did an excellent job for a good price.

We got several estimates before starting this big job, but chose Al because he seemed confident and knowledgeable and had impeccable references. I was 7 months pregnant when we started this job, but Al and his crew were so kind to work around my schedule and requirements. Throughout the job, they were so respectful and even changed one type of lacquer used (which made it more time-consuming for them) in order to prevent the fumes from being in our house. Al was great to work with--he often came up with great suggestions for us and every time we had new ideas, he was wonderful in incorporating them into the plans. He came to inspect each aspect of the job as it was completed and even worked late to make sure everything was perfect. We never minded having him around. He is definitely a perfectionist and we trusted him completely. We will most definitely call them again should we ever be in the position to finish another basement! Our basement is the nicest room in our house!