Everything has been wonderful. The gentleman that came out was good. He gave me a good price, they showed up when they were supposed to, they did the work they were supposed to, and they finished on time. I can't say enough about them. They did a great job!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
William C.
04/2015
5.0
basement waterproofing
 + -1 more
IBill looked at the issue and recommended a product that I could purchase at a hardware store, as the area was not very large. He said I could save a decent amount of money by doing it myself as opposed to having his crew come in and do the work. His recommendation was something that, even as a novice, I feel like I can handle very well. Even after I had decided that I would do the work myself, he still took the time to answer my questions. I appreciate his honesty and promptness and would recommend him to anyone I know.
Description of Work: Provided an estimate to waterproof a wall on the lower level of my split level house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
LESLIE A.
01/2015
1.0
basement waterproofing
 + -1 more
It didn't happen. Not sure why but I never heard back from them.
Description of Work: Asked for a quote to repair a leaking basement.
Rating Category
Rating out of 5
punctuality
1.0
John K.
12/2014
5.0
basement waterproofing
 + -1 more
The company did a nice job of placing additional support beams in our basement. One gentleman accidentally knocked off a dish on the shelf in the basement. The company apologized and took the equivalent price for the replacement of the dish off of our bill. They were prompt and courteous.They had done some work for us in the basement a few years ago as well and also installed drainage tiles in the back yard. Would recommend them.
Description of Work: Provided wall support beams in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
JANET V.
12/2013
5.0
basement waterproofing
 + -1 more
Very clean job and I appreciated the care taken by workers to keep other parts of house clean as they transported materials to jobsite. Stayed on time and were thorough. Lifetime Warranty was a selling point I had contacted other vendors for my relatively small job and most didn't seem interested. I was treated by Ohio Basement with courtesy and concern that I be satisfied with quality of work.
Description of Work: Installation of 3 carbon fiber supports on foundation wall Removed and replaced drywall and painted
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Rosemary W.
01/2013
5.0
foundation repair
 + -1 more
Bill came to give me a quote and told me exactly what needed to be done. I had 5 other quotes and each company told me I needed far more work to be done to correct the problem and all wanted to charge me around $3000! I chose Bill because his diagnosis made sense to me. When he came and dig out the basement he was spot on. He was extremely thorough in his work. He got the work done quickly and actually did a couple of other things which were not in the quote. He cleaned up when he had finished. He is completely honest. I would recommend his work. He is a little hard of hearing but do not be put off by it, his work is excellent.
Description of Work: Dug out a corner of the basement floo and put in drainage holes & replaced cement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
GAYLE G.
11/2012
5.0
basement waterproofing
 + -1 more
While Mr. Johnson was equipped with photographs, materials, and everything he needed to quote us on moisture proofing our basement, he was entirely honest and ethical with us in reporting that he did not find anything that needed remediation in our basement. There was no charge for his inspection and report. I'm impressed and very relieved!
Description of Work: When carpet installers found what they thought might be mold, we put the carpet installation on hold and called Mr. Johnson at Basement Repair Specialists, Inc., to get his opinion and an estimate for remediation. Mr. Johnson came out the same day, spent about 20 minutes evaluating our basement, used his equipment to check our moisture level, and gave us the news that he did not believe we had a problem that needed any correction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Verne C.
09/2012
5.0
basement waterproofing, foundation repair
 + 0 more
Excellent progress four and a half day task.Excellent young crew workingfor him. Would not hesitate to have any of them return for future jobs.
Description of Work: Remove foundation drain tiles (digging up through the concrete).Replace tiles. Remove steel bracing posts. Use jacks to move wall back in place. Add steel beams to enforce.Install wall drain system and add stone for concrete footing/ drain.Sealed wall with water coating. Sealed surface cuts and paintedsteel beams with water seal.Cleaned up all material and removed debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,430
MAUREEN B.
04/2012
5.0
basement waterproofing
 + -1 more
Bill came out and gave an estimate on repairing a crack in our basement wall. He gave several options as to what could be done along with the costs of each, He and another worker came right on time, did a beautiful job. He had told me that when he finished I would not even be able to tell that a crack had been there and he was right! While he was working, I was moving some things around in the basement and found an area where moisture had come through the wall when one of the gutters had backed up. He fixed that too and did not charge any extra. I would highly recommend this company, I had some other basement repair companies come in and were pressuring me to put in wall braces when they were not needed. He is honest and reliable. Wouild definitely use him again,
Description of Work: repaired crack in basement wall
They found errors from a previous job and corrected those for us at no charge. They put down dropcloths from the basement steps all the way to the back door. They did a tremendous job cleaning up after themselves. I couldn't believe how great the work turned out. I have even recommended them to some other friends already. They were very professional. They had to come through the kitchen area to get to through the back door. They never hit anything and were very efficient and careful when hauling equipment in and out.
Description of Work: They came in and repaired some cracks in our basement walls and installed our sump pump. Repaired downspouts and sump pump discharge line. They also painted the walls in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,865
Cynthia B.
01/2012
1.0
foundation repair
 + -1 more
The week after Christmas 2011, I called a representative from Basement Repair Specialists and explained that an electrician had discovered a wet basement wall behind my drywall on the finished side of my basement. I explained that I was very anxious to have this looked at and that I was home from work this particular week, so I would be home to deal with it. He said they would definitely be able to come out and that he would talk to his boss and call me back, within one to two days. To date I have never heard from this company! Now I have lost the chance to deal with this on vacation while I waited for their response that never came. I guess they don't need my business.
Description of Work: N/A
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Basement Repair Specialists Inc
we called back and left message on voice mail. we told you we could not look at wall without removing drywall. I was told you would call back to set an appointment.
Randy S.
08/2011
5.0
basement waterproofing, foundation repair
 + 0 more
They did excellent work. Everything was very clean during the process and after the work was done. They were a pleasure to have around. They also did some work in another home for me that included a sump pump installation. I would definitely recommend them.
Description of Work: They came out and put steel beams in my basement wall to reinforce it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan L.
08/2011
5.0
basement waterproofing, drain pipe, foundation repair
 + 1 more
I interviewed a few contractors. Others were either unresponsive or were only interested in providing a budget busting total basement solution. Bill was quick to come by for the estimate. He advised me on what his total solution would be, which sounded better than what the competition was offering, however he was also willing to work with me to find the right solution for my basement and my budget. His solution addressed the primary concern of water resting against one side of my house due to a sidewalk which was leaning into rather than away from the house. With the sidewalk gone and the drainage tile in place I'm confident the root cause of my problems has been resolved. Inside the house Bill and his hard working crew repaired the water damaged walls which are now dry, solid and look absolutely great. The work took a few days to complete and during that time Bill was always quick to return my calls/email and address what few concerns I had along the way. I couldn't be happier and will absolutly call Bill again should the need arise.
Description of Work: Trench and install 4" perforated lawn drain tile with a protected sock covering next to side wall and attach to existing drain tile. Scrape and treat loose mortar on two walls. Parch and seal walls with a cement coating. Remove sidewalk and discard. Install top soil where side walk was removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,425
John K.
04/2011
5.0
basement waterproofing, foundation repair
 + 0 more
Bill Johnson was quick to respond to my request for an estimate, offered a very reasonable price, and started the job very quickly. Bill and his young crew did an excellent job repairing the bowed walls in our basement and finished the job sooner than I expected. The walls look great. I would recommend the Basement Repair Specialists for foundation repair. We will continue to work with Bill Johnson in the future in a separate drainage project.
Description of Work: Strengthened and stabilized the bowed walls in the basement of our home. Large cracks in the walls were closed up by using a jacking system. Broken mortar joints were repaired and the repaired walls were then sealed with a waterproofing sealer.
He was prompt in getting back to us. He seemed to have a good work record. I felt that I could relate with the person that we chose better than this individual even though he was competent in everything.
Description of Work: We had three companies give estimates on this project. We have to have part of our basement dug up to reach the sump pump. The estimates were all about the same price.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$4,000
Bernard D.
09/2009
5.0
foundation repair
 + -1 more
Very well. Work done at a steady pace from start to finish. Good communication.
Description of Work: Strengthened and stabilized 2 bowed foundation walls. Installed 11 steel H beams, affixed at top between the joists ans set in concrete at the bottom.Screw jacks used to exert pressure against wall before setting beams, Repaired mortar joints, moved some ducts, painted walls. Transferable guarantee for the life of the structure was included.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
HELEN S.
06/2009
5.0
foundation repair
 + -1 more
Bill Johnson was prompt with coming out to give an estimate. He gave us several tips of what to ask of other contractors, so we could make a good judgement. . They cleaned up every day before they left.
Description of Work: Installed 17 steel beams on 3 basement walls that had severe cracks and one wall was starting to bow. After straighteneing the walls, they filled all the interior cracks and did a good finish job on the cement. Walls and beams were then painted with a white waterproofing. The crew was prompt every morning and worked hard. They moved a freezer and refrigerater and unhooked my washer and dryer. Everything was replaced and Bill asked me to inspect to make sure everything was in the original place. We could have started the job earlier bur delayed it for a 2 week scheduled vacation. His estimate was $200 more than 2 others, but they did not offer to waterproof the walls. The basement looks better now than it did when we moved in 40 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,620
Lisa V.
03/2009
5.0
basement waterproofing
 + -1 more
We were startled to find these cracks a few months after moving into our new house because they were hidden behind some paneling; it was only when we were looking for the source of the water that had entered the basement that we discovered them. Bill came out promptly to give us an estimate, and reassured us that it didn't look like structural damage and didn't require a major repair. He gave a very reasonable estimate, and didn't try to convince us to spend more money on something we didn't need. He and his assistant were professional, courteous, and did a very careful and thorough job and the wall looks great. He's knowledgeable and helpful, and was willing to offer his advice about other issues in the house. I would definitely hire him again.
Description of Work: Bill and an assistant patched two large cracks in a basement wall where we believe water was coming in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marjorie and John C.
12/2008
5.0
basement waterproofing
 + -1 more
We are holding off on the work due to the drought.
Description of Work: They came out to give us an estimate on some work. They gave us great advice.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sam & Kerry P.
05/2008
5.0
basement waterproofing, foundation repair
 + 0 more
Bill provided a written estimate for his work. I went with him because he did work for me before and I was satisfied with the result. He was able start in a little over a week (March 31, 2008). Bill and his crew did a very good job. They added the posts, removed the old ones and replaced them too. They had to move a duct pipe in the process. They painted the walls when they finished. The job was completed in a little less than three days.
Description of Work: Bill Johnson and his crew added 10 posts to our basement (slight bowing). He removed 4 old posts and replaced them with posts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
MARK H.
11/2007
5.0
basement waterproofing, foundation repair
 + 0 more
Bill Johnson responded quickly after we accepted his bid, which was a little lower than several other places. Bill also offered us a lifetime warranty which nobody else offered. His crew came out within a few days and scraped the old paint off the wall and installed beams. The second day, waterproofing was applied. The wall was straightened and looks great! They did the work in less time than they estimated, and even moved my washer and dryer back into place and reconnected them. Overall we're very happy.
Description of Work: Shored up a bowing basement wall with 4 beams; waterproofed wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Daniel R.
01/2007
5.0
basement waterproofing
 + -1 more
Bill Johnson came to my home to speak with me and actually gave a pretty good presentation. He uses adjustable steel beams which he claims can straighten my basement wall within 24 hours. Of course a red flag went up in my head on the 24 hours part, because it seemed impossible to reverse 36 years of bowing in 24 hours, but maybe he knew something that the other company's didn't. He indicated that he'd mail the estimate to me. I later called and left a message asking him to fax the estimate to me, which he did. Though the estimate was higher than all but one of the contractors I spoke with, I believe that he'd do a good job.
Description of Work: I wanted an estimate on basement waterproofing including drainage system, adjustable steel beams, sump pump and sealing walls.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
JANET R.
11/2006
5.0
basement waterproofing
 + -1 more
I had actually contacted Basement Repair Specialist, Inc in regard to cracks in our basement wall. Another company said nothing needed to be done except bleaching the cracks for now, then a $10000 system if more problems arose, but Bill Johnson inspected it thoroughly and recommended patching it and repairing our downspout. He gave me an estimate of $380 in Feb 2006. Unfortunately, we didn't get around to doing anything with it until September. After I bleached the cracks, we got a big rain and water was flowing in. I called BRS and they sent out Bill Peters, who I learned has worked with them for years and does their smaller jobs. He came out and re-inspected and kept the original quote! He came out on a Saturday and did all necessary repairs in a timely and professional manner and cleaned up afterwards. He also explained all that he was doing and was conscientious about his work. It's now 2 months later and the basement is DRY! Great work by both BRS companies!
Description of Work: Patch and Thoroseal corner in basement. Checked and repaired drain tile on side of house. Installed clean-out to 2 downspouts. Ensured proper draining from house to the street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
MARCIA F.
07/2006
5.0
wells
 + -1 more
The crew was very accommodating and they did excellent work.
Description of Work: Put in new down spout drains, waterproofed walls, replaced sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,037.5
MARCIA F.
07/2006
5.0
basement waterproofing
 + -1 more
The experience was great. They gave me a very competitive estimate and did a great job. They went above and beyond in several areas. I really appreciated all their help.
Description of Work: They replaced a crushed downspout drain and mailbox. They also replaced a sump pump and sealed basement walls.
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Service Categories
Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
Drain Pipe Installation,
Excavating,
Plumbing,
Basement Remodeling,
Glass Block,
Electrical,
Mold Testing & Remediation,
Glass and Mirrors
FAQ
Basement Repair Specialists Inc is currently rated 4.9 overall out of 5.
Basement Repair Specialists Inc accepts the following forms of payment: Check