Never get to that step, so I cannot comment on how good the service is. I called them for a backflow test. Sounds like a nice guy, he asked me to text him my address, which I did. After a week later, I contacted them again to ask when will the testing be done. But it appears he had forgotten about it, which was fine. But he gave me a huge attitude about expecting him to have a record about my conversation before, and told me to "be smarter". I don't understand how they can be so rude and unprofessional.
Description of Work: backflow test
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Timothy W.
08/2018
5.0
irrigation systems
 + -1 more
good. good. good.
Description of Work: backflow tested
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark S.
07/2018
5.0
irrigation systems
 + -1 more
Great! Was flexible, and gave discount for needing indoor and outdoor testings done. Have used multiple times now and would recommend for a competitively priced service!
Description of Work: Backflow device testing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID R.
06/2018
1.0
irrigation systems
 + -1 more
We asked BackFlowGuy to test our backflow device per City of Columbus requirements. The City stated, that since we do not desire to use irrigation system for season, backflow device is able to be tested in such a manner that irrigation system would not become charged. I asked to be present during testing to ensure no water made it into the irrigation system (If water makes it into irrigation system, winterization - yet another fee - is required). Richard, the backflow guy replied "Call someone else, we don’t have time for this. Richard,, The Backflow Guy". Nice way to treat prospective, as well as past customer.
Description of Work: We needed backflow device tested per City of Columbus requirements
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
$50
Miranda H.
06/2017
5.0
irrigation systems
 + -1 more
Have used him for several years, very competitive price and excellent customer service on our end as well as for our customers. Very through and gets to things in a timely manner, quicker than expected actually!
Description of Work: Irrigation company who uses Richard for testing our clients back flows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly T.
05/2017
5.0
irrigation systems
 + -1 more
They provide a needed service and do it perfectly!
Description of Work: Hired for testing of backflow device per City of Columbus. We originally hired via Angie's list a few years ago and we continue to use and recommend him. He does this job perfectly from start to finish and it is an all inclusive service; from the annual reminder right through certifying to the city, with an emailed copy of the certification to me, he (they) take care of everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID R.
04/2016
5.0
irrigation systems
 + -1 more
One Pays for Backflow testing using PayPal. One ensures backflow valve has water pressure applied. Backflow_Guy (Richard) comes to your residence, and tests value. If valve meets standards, it is tagged. About a day later, an email provides confirmation of successful backflow valve testing. Easy, convenient, and expedient process provided by BackFlow_Guy and his wife.
Description of Work: Provides City of Columbus required back flow valve annual testing certification.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Timothy M.
04/2016
5.0
irrigation systems
 + -1 more
Ensured valve worked correctly
Description of Work: Inspected Back Flow Valve on Sprinkler System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DAVID R.
05/2015
5.0
irrigation systems
 + -1 more
Contacted Back Flow Guy via email from website, as provided within Angie's list. In the Back Flow Guy ad was the price of the services. Within the hour, a return telephone was had, and arrangements made for testing to occur. The online payment service through PayPal is a neat and tidy manner to pay for the services provided. The next day, the Back Flow Guy came to our home, tested thebackflow device, and applied a seal to the back flow device, indicating it was tested. The following day, a PDF of the completed report was provided to us, and Back Flow Guy also forwarded a copy to the City of Columbus. Very expedient Back Flow testing and certification process.
Description of Work: BackFlowGuy tested our irrigation system back flow device to show compliance with City of Columbus standards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Christopher N.
03/2015
5.0
irrigation systems
 + -1 more
great, he was punctual, friendly and performed the test as expected
Description of Work: performed a backflow test
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Backflow Guy
Thank You
Jaynul D.
02/2015
4.0
irrigation systems
 + -1 more
Good
Description of Work: Backflow testing and certification.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$55
Response from Backflow Guy
Thank You
Todd H.
01/2015
1.0
irrigation systems
 + -1 more
Service person failed to show up after I scheduled two appointments with the woman in the office.
Description of Work: Failed to show up after two scheduled appointments.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Response from Backflow Guy
Sorry about that.
Pamela F.
11/2013
5.0
plumbing
 + -1 more
Great service. Will use again.
Description of Work: Annual backflow inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Backflow Guy
Thank You
David T.
08/2013
5.0
irrigation systems
 + -1 more
He performed the work promptly and made it easy to pay through PayPal.
Description of Work: Performed the backflow test required by the city of Columbus, filled out the required form and faxed it to the city.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Backflow Guy
Thank You
ED H.
06/2013
5.0
irrigation systems
 + -1 more
Call to arrange inspection as required by city. Person who answered the phone provided price and informed me that the work would be completed in 3 business days. work was completed as promised, they filed all paperwork with city. Highly recommend
Description of Work: Tested backflow on irrigation system
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Service Categories
Lawn Irrigation,
Plumbing
FAQ
Backflow Guy is currently rated 4.5 overall out of 5.
Backflow Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Backflow Guy does not offer free project estimates.
Yes, Backflow Guy offers eco-friendly accreditations.
No, Backflow Guy does not offer a senior discount.
Yes, Backflow Guy offers emergency services.
No, Backflow Guy does not offer warranties.
Backflow Guy offers the following services: Backflow testing and repair
we are not plumbers, we only test and repair backflow devices