2 employees, superb-quality sub-contractors used on larger jobs, directly overseen by an employee.
Business highlights
29 years of trusted experience
Services we offer
Computer services for home & small businesses, Mac & PC, computer networking, upgrades, repairs & training, virus & spyware removal & protection, Dell solution provider direct dealer, audio & video systems, home theater systems sales & service & telephone systems sales & service.
the first time he did work for me I took it to his house and he did a lot of updates for my laptop. He also told me how to set up my new printer that he purchased for me. He did a very good job and was very patient with me. He will do calls over the phone as well as in house work. If the work will take a long time he will set up a time for you and will always bill afterwords.
Description of Work: He worked on my laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Orlie M.
03/2014
5.0
computer repair
+ -1 more
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Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Mitch Higgins
02/2014
5.0
Google Review
As a business owner, I've relied on Award Technologies numerous times over the years for PC and Mac troubleshooting. They've been extremely helpful answering my questions about software upgrades and installation, as well as when I needed support with home TV and electronics.
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I'm not based in Columbus, Ohio, where AwardTech operates, but I was still able to call on them for assistance. They were able to tap into my computers via Remote Access and fix my printer networking issues.
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I've had several episodes where my PC or Mac contracted a virus; Award Tech was able to fix my problems through their off-site technical support. They installed advanced malware and spyware removal software making my systems perform as good as new.
Rating Category
Rating out of 5
Yes, I recommend this pro
MIMI K.
01/2014
5.0
computer repair
+ -1 more
he was very helpful in correcting computer situations and transitin from an old computer to my laptop.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
punctuality
5.0
Yes, I recommend this pro
Clint A.
10/2013
5.0
computer repair
+ -1 more
I have used Ward at Award Technologies for several problems at my home from TV remote issues to wireless network issues. I am impressed with his knowledge and professionalism. He came to my house and was very punctual and the best part is I didn't have to do anything! If and when I have issues again, Award Technologies will be my only choice.
Description of Work: Fix and repair wireless network at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Clint Allerton
09/2013
5.0
Google Review
I have used Award Technologies for multiple solutions to my home networking, television, and computer needs. Very professional and best of all they come to you. Experience and trust is the key element with this company. I wouldn't use anyone else. Highly recommended!
Rating Category
Rating out of 5
Yes, I recommend this pro
Denise S.
02/2013
5.0
computer repair
+ -1 more
Ward took my call on a Sunday afternoon and we walked through the process. My computer was up again on wireless in no time. He also guided me initially to my Dell laptop which I love and recovered almost everything from a computer that would not even boot up. I am very happy with his service.
Description of Work: wireless networking
Rating Category
Rating out of 5
Yes, I recommend this pro
Craig S.
08/2011
5.0
computer repair
+ -1 more
He took the computer to see if he could fix it. He fixed it but gave it back. It is an old computer and there wasn't any way to fix it. He recommended someone else. I liked that he first of all didn't charge us. He took the computer and ran a program on it. He went back and checked and the program didn't show up. Since then he has also given me some advice. It's hard to get hold of him. I would use them in the future.
Description of Work: I used Award Technologies Inc to get the computer repaired in the last week of June.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
BRUCE F.
08/2011
5.0
computer repair, computer sales
+ 0 more
I have gotten prompt response from Award Technologies, using them on several occasions. Initially, he made a house call to diagnose the problem on the failing hard drive on my desktop computer. It was necessary to take the computer back to his shop to order and replace the RAID twin hard drives (he replaced them with a single hard drive of comparable capacity of approx. 700 GB). Award has also assisted with some issues over the phone, taking control of my computer to analyze and correct those issues. They provided me with a fair price in advance for their services, and did the work on a timely basis. I will definitely use them again.
Description of Work: I purchased a new 23" monitor through Award Technologies. They offered a better price than I could get at local stores or even on-line. Award Technologies also repaired my Dell desktop computer, replacing the hard drive. They assisted with data recovery, and also installed some new software, including a program for data backup. Award also installed several free programs for Spyware and disk cleaning at that time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
NANCY P.
07/2011
5.0
computer repair, computer sales
+ 0 more
I purchased my Dell laptop from Ward and he installed my wireless network, back up drive - the whole works 2 years ago. In March, my laptop died. Ward got Dell to replace the mother board and saved the day. He replaced the motherboard on my Dell Latitude laptop and restored all of my files. It was as if I got the same exact computer back - all programs intact and running. What I thought was going to be $1,500 turned out to be $200. That's why Ward is the only computer dude I'll ever use.
Description of Work: Ward replaced the motherboard on my Dell Latitude laptop and restored all of my files.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cathy W.
01/2011
5.0
computer repair
+ -1 more
I have used Award Technologies in the past. I use them regularly for the computer, to update, clean and fix bugs. They did a good job for me. I really like them. Ward is the man that does the work. He is very trustworthy and honest. He knows what he is doing with computers.
Description of Work: Award Technologies provided me computer services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRUCE F.
08/2010
5.0
computer repair
+ -1 more
My computer is still working and Ward has not charged me anything for his time (or for the CD he is providing).. Last year (at the time my hard drive had failed), he also noticed that the fan for the video card was failing. He was unable to obtain a fan replacement from the manufacturer. Instead of putting in a new video driver, he disassembled the video driver fan and replaced the bearings in it, saving me quite a bit of money. I would highly recommend Award Tech for your computer repair needs!
Description of Work: Award Tech repaired my desktop computer late last year, including replacing my hard drive. I began to experience issues on start up of the computer late last week, so I called Award Tech thinking it might be a hard drive issue. I called Award Tech about 8:30 A.M. on August 2. I got a return phone call within 2 hours. Ward arranged to call me that same evening (for my convenience) so that he might use remote desktop access to evaluate the problem. He then started up the Acronis software (which he had provided during the repairs last year) to make a special manual backup copy of my C:Drive. I called him again this morning on August 3 when I thought the Acronis software had been unable to complete it's back up. Ward called back this afternoon and we verified the C:Drive backup had been successfully completed, making it unlikely that the hard drive has a problem. Ward suggested the problem might be with the RAM, so he volunteered to make me a CD to run a test of my computer's RAM, at no charge to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy W.
01/2009
5.0
computer repair
+ -1 more
Ward is very knowledgeable, honest, trustworthy and nice. I began using him for computer repair and services upon the recommendation of a friend several years ago. Before that, I tried several other computer service companies and there is no comparison. Ward really knows what he's talking about. He's done a number of computer service calls for me. This was the most expensive due to the amount of work involved and the purchase of the adapter. His hourly rate is very competitive and often lower than other companies. In the past, I've had Ward fix "bugs" in my computers and do general clean-up, backup and updates. I've asked him about the best software for different purposes, and he's very knowledgeable about the software available and what works best. He installed a great software for us to monitor our children's cptr useage. Ward also helped me determine what I needed in a new computer, even though I didn't purchase it from him (he's a Dell Provider). I've also dealt with Sylvia, who usually answers the phone when you call to make an appt. She has also helped me with updating software licenses. She is also incredibly nice and very helpful. I highly recommend Award Technologies. You'll be very happy with the service.
Description of Work: Installed and set-up new cptr, installed wireless network, provided and installed a wireless router and adapter, networked 2 cptrs and set up shared printer. Downloaded and installed updates and security patches, installed and configured antivirus software, browser, SpywareBlaster & numerous other programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338.24
JULIE R.
08/2008
5.0
computer repair
+ -1 more
It was an excellent experience. My initial call was handled promptly and courteously. After I dropped off my laptop, the turn-around time was phenomenal. Both individuals I dealt with were professional and very pleasant. When I got my laptop home, I turned it on and everything worked perfectly. My wireless opened up without a hitch, and every program functioned just right.
Description of Work: Replaced hard drive in my laptop. Installed Windows XP, and software, including media players, DVD player/burner software, and internet browser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
NANCY P.
03/2008
5.0
computer repair
+ -1 more
Ward installed my new laptop, docking station, flat panel monitor, and a wireless network. After he installed the new system, he transferred all the files from my old computer. He increased the memory in my old computer so I could give it to a relative. He also upgraded the cable splitter in the basement and rearranged the wiring to maximize the juice going to my computer and TVs. After seeing the types of data on my old computer, he loaded some freeware on my new computer that really rocks and will make my hobbies much more enjoyable.
Description of Work: Purchased a new laptop, docking station, flat panel monitor, and a wireless network. Ward installed the new system and transferred all the files from my old computer. He increased the memory in my old computer so I could give it to a relative. He upgraded the cable splitter in the basement and rearranged the wiring to maximize the juice going to my computer and TVs. He also hooked up my cable modem and got my anti-virus back up and running. He transferred my virus protection from old to new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Barbara L.
06/2007
5.0
computer repair
+ -1 more
I called and got a reasonably timed appointment. He showed up on time and was here for about two very productive hours.
Description of Work: Made it easy for me to do both a monthly, comprehensive, backup to be stored off-site in case my office burns down and as many times a day whatever file I just worked on backup just in case my computer dies. Installed a cordless mouse. Diagnosed my copier as terminally ill. Helped me to become a less-uneducated computer user.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148.38
MICHELLE G.
10/2006
5.0
computer repair
+ -1 more
On the whole, I'm happy to know how to use my computer, versus knowing how my computer works, and I'm happy that people like Ward can help me with the occasional problem. I'm just sorry that it sometimes takes so long (and costs so much) to fix the problems!
Description of Work: They diagnosed and corrected a hard drive problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JANET S.
07/2006
5.0
computer repair
+ -1 more
This is the second time I have had Ward come to my home to help me with computer issues. He is very knowledgeable and patient and never makes a beginner like myself feel intimidated by asking questions. He always has tips and shortcuts that make using my computer much easier to use. If I have a question, I can call him and he will talk me through the problem, so I won't have to pay for an additional service call. If he is delayed and will be late for his appointment, he always calls. I would highly recommend him.
Description of Work: Updated my antivirus software, installed Picasa 2 and gave me detailed instruction about working with digital photos and answered an extensive list of questions about various computer functions with which I was not familiar.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252.25
MICHELLE G.
10/2005
5.0
computer repair
+ -1 more
WARD IS ALWAYS VERY PLEASANT TO WORK WITH. HE KNOWS HIS STUFF, AND IT'S WONDERFUL TO HAVE SOMEONE WITH HIS EXPERIENCE TO HELP WHEN THINGS GO WRONG. THERE ARE LOTS OF PC HELP PROVIDERS OUT THERE, BUT FEW WHO CAN WORK WITH MACS, AND FEWER STILL WHO MAKE HOUSE CALLS. THIS IS A WONDERFUL RESOURCE.
Description of Work: HELPED CLEAN UP COMPUTER FILES, SOURCED AND INSTALLED SECONDARY HARD DRIVE, PROVIDED ADVICE ON ANTIVIRUS PROGRAM FOR MAC AT MY HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Phone Service - Landline,
Stereo and Home Theater Systems
FAQ
Award Technologies Inc is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 10:00 AM - 6:00 PM
Award Technologies Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Award Technologies Inc offers free project estimates.
No, Award Technologies Inc does not offer eco-friendly accreditations.
No, Award Technologies Inc does not offer a senior discount.
No, Award Technologies Inc does not offer emergency services.
No, Award Technologies Inc does not offer warranties.
Award Technologies Inc offers the following services: Computer services for home & small businesses, Mac & PC, computer networking, upgrades, repairs & training, virus & spyware removal & protection, Dell solution provider direct dealer, audio & video systems, home theater systems sales & service & telephone systems sales & service.