The salesman said Ashley does not sell floor samples. I asked to speak to the manager three times and each time the salesman balked. Finally, he left me and went behind a counter where I couldn't see him. After approximately ten minutes, he told me the company was going to get one that was already on order for another customer and they would replace that table with another one. I am supposed to get the table either today or Thursday at the latest. Sorry I don't have the salesman's name or card. This guy was unbending, but ultimately acquiesced to my needs. If you want to shop at Ashley, I would suggest looking for a lady to help you!
Description of Work: I was looking for a table and found one in the showroom. I needed the piece for a party the following week. The salesman told me it would have to be ordered, which would be past my deadline. I asked to purchase the floor sample. Go to the "overall" for the conclusion.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$356
JO C.
10/2006
4.0
furniture sales
 + -1 more
We purchased the furniture on a Saturday night with all pieces promised delivered within 2 weeks. Two weeks later, all the pieces were available except one, but they offered to deliver what was there and deliver the remaining piece in 2 more weeks, free of charge. When the last piece was delivered, it was damaged, and we had to wait two more weeks for a replacement.
Description of Work: Purchased office furniture and a complete children's bedroom set.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,100
AMANDA S.
10/2006
5.0
furniture sales
 + -1 more
Salesman was courteous and friendly. He was very knowledgeable about the products, and the prices could not be beat! We were in the process of moving, and he made specific instructions for the movers to call us to find out which address to deliver to, even though that wasn't proper "protocol". The protection plan can't be beat; it's not as restrictive as Sofa Express.
Description of Work: Purchased sofa, love seat, coffee table and 5-year stain protection plan.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
ASHLEY FURNITURE HOMESTORE is currently rated 4 overall out of 5.
No, ASHLEY FURNITURE HOMESTORE does not offer free project estimates.
No, ASHLEY FURNITURE HOMESTORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOMESTORE does not offer a senior discount.
No, ASHLEY FURNITURE HOMESTORE does not offer emergency services.
No, ASHLEY FURNITURE HOMESTORE does not offer warranties.