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ARS / Rescue Rooter Columbus

Plumbing, Drain Cleaning, Water Heaters,

About us

For fast and exceptional service for all of your plumbing needs, call us now: 614-869-4114 ARS/Rescue Rooter provides fast and professional 24/7 emergency service for residential and commercial customers. We offer free NO obligation estimates with NO extra charge for nights and weekends during normal business hours. We will take care of all your plumbing and drain cleaning needs. Additional phones - (614) 876-0186, (614) 475-7075, (614) 882-6393, (614) 228-4220. Additional e-mail - jnorris@ars.com. Additional contact names - Jason Norris, Brenda Downs, JT Phillips, Lashundra Finey, Mark Stepowoy. Additional DBAs - Rescue Rooter, American Residental Services LLC, ARS Rescue Rooter. License # 45655

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & drain cleaning, back flow testing, hot water tank & gas line repair & replacement, sewer, water line excavating & drain lines.

Services we don't offer

Water softener.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.0640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
10%
2
7%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 551-575 of 640 reviews

Susan D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced my two outdoor faucets. Very friendly guys, did good work and did it quickly. I don't know much about going rates for this type of work but $500 seemed kind of high to me. All in all, I am satisfied and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mark L.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Steven G.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Whole house plumbing inspection. Went very well. Representative was friendly and took his time inspecting all the sinks, toilets and other plumbing. Only negative was they didn't show up for original appointment. When I called they apologized and reschedule for that afternoon. That appointment was kept

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$50

Tom C.
10/2014
5.0
plumbing
  + -1 more
Everything is OK
Description of Work: Replaced all parts inside toilet and installed new shut off valves

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anna F.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared the drain line since our sink was backed up and would not drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine H.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: When the service provider arrived at my home on Monday 8/25/14, he first checked out my bathtub that needed to be snaked. Before doing any work, he sat down to review my deal which was "pay $50 for $100 worth of plumbing repairs". He explained that I would still owe $150 out of pocket as their charge for snaking the bathtub would be $200. This is too high for my budget right now. When I previously had this same kind of work done a few years ago it was only $99. He was very nice about the whole thing, he completed the bill, told me to sign beside where he had written on the bill: "ESTIMATE", further explaining that I would definitely not be charged anything because all he had done was to give me an estimate without performing any work.
Rating CategoryRating out of 5
Yes, I recommend this pro

STEPHEN B.
08/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5

Angela W.
08/2014
4.0
plumbing, wells
  + 0 more
unknown
Description of Work: They came and evaluated how my sump pump is doing. It had worked fine until they came, at which point they told me that it was dead and gave me a huge estimate to replace it. I will be getting other estimates.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from ARS / Rescue Rooter Columbus
[member name removed], ARS/RR Columbus is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Patrick V.
07/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Karen T.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
great
Description of Work: clean out my main drain to the street, make sure all drains flowed as expected, put a camera down thru the pipes to inspect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lynn R.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak in the bath tub plumbing. Seamed knowledgeable and skilled. I was satisfied with the work for the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug H.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: replaced outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$500

Response from ARS / Rescue Rooter Columbus
ARS/RR Columbus is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Prem G.
06/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: They came and took a look at the water heater. Within a few minutes, he told me that the heater has problems, as it has deposits at the bottom and the valve is stuck! He suggested that we should think about replacing it with a tankless WH, giving a spiel about all the advantages of the tank less system. |I told him that I am not interested in making a big investment in water heater, since the tank is less than 4 years old. He started to leave. Then I asked him if he wasn't going to do a comprehensive inspection of the plumbing system! He said that the inspection only involves a visual look, so he went around and looked under the sinks, and declared that everything is OK. |It seemed to me that the comprehensive inspection was just a ruse. He was only interested in pushing a tankless WH. |I believe that this purchase was a total waste of money. |

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$49

Response from ARS / Rescue Rooter Columbus
[removed member name], thank you for sharing your concerns. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

kerri M.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Bruce L.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ralph B.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

chris W.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Vi D.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

heidi R.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Reapply a 'home installed' tub spout .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

gene T.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn W.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new toilet. They were quick to get the work done and did a solid job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara S.
05/2014
5.0
excavators, plumbing
  + 0 more
unknown
Description of Work: They located the blockage which required digging up my basement floor. The repairs to the drain pipe was satisfactory. However the repairs (rough finish) concrete to my basement floor has left the floor extremely uneven. It is quite noticeable even though the room is carpeted. I will have to hire someone to repair it in the future at additional expense to me. They need to provide better quality cement work.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ronald P.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Toilet tuneup

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

Edward K.
04/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced water heater. The technician was professional, experienced and thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William K.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced hose bibb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

3050 Switzer Ave, Columbus, OH 43219

https://www.ars.com/

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Septic Systems

FAQ

ARS / Rescue Rooter Columbus is currently rated 4 overall out of 5.

Sunday: 9:00 AM - 3:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 8:00 AM - 5:00 PM

ARS / Rescue Rooter Columbus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ARS / Rescue Rooter Columbus offers free project estimates.
No, ARS / Rescue Rooter Columbus does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Columbus does not offer a senior discount.
Yes, ARS / Rescue Rooter Columbus offers emergency services.
Yes, ARS / Rescue Rooter Columbus offers warranties.
ARS / Rescue Rooter Columbus offers the following services: Plumbing & drain cleaning, back flow testing, hot water tank & gas line repair & replacement, sewer, water line excavating & drain lines.
Water softener.

Contact information

3050 Switzer Ave, Columbus, OH 43219

https://www.ars.com/

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
8:00 AM - 5:00 PM