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ARS / Rescue Rooter Columbus

4.0(
640
)

Plumbing, Drain Cleaning, Water Heaters,

... +4 more

About us

For fast and exceptional service for all of your plumbing needs, call us now: 614-869-4114 ARS/Rescue Rooter provides fast and professional 24/7 emergency service for residential and commercial customers. We offer free NO obligation estimates with NO extra charge for nights and weekends during normal business hours. We will take care of all your plumbing and drain cleaning needs. Additional phones - (614) 876-0186, (614) 475-7075, (614) 882-6393, (614) 228-4220. Additional e-mail - jnorris@ars.com. Additional contact names - Jason Norris, Brenda Downs, JT Phillips, Lashundra Finey, Mark Stepowoy. Additional DBAs - Rescue Rooter, American Residental Services LLC, ARS Rescue Rooter. License # 45655

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & drain cleaning, back flow testing, hot water tank & gas line repair & replacement, sewer, water line excavating & drain lines.

Services we don't offer

Water softener.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.0640 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
10%
2
7%
1
15%
Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Write a review
Showing 526-550 of 640 reviews
John B.
06/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new sewer line to main line in back yard and rerouted main drain in basement. They did an adequate job but I was not impressed by their presentation of the problem.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$16,000
Response from ARS / Rescue Rooter Columbus
Mr. [Member name], Thank you for sharing your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879
Nina L.
06/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: House work.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
[Member Name Removed], Thank you for taking time to share your great feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Thomas K.
06/2015
5.0
drain cleaning, plumbing
  + 0 more
Great.
Description of Work: cleared drain
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from ARS / Rescue Rooter Columbus
Mr. [Member name], Thank you for taking time to share your great feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Karale S.
06/2015
4.0
plumbing
  + -1 more
.
Description of Work: Replaced outside faucet, installed shut-off valve.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ARS / Rescue Rooter Columbus
(removed member name), Thank you for taking time to share your amazing feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0880
heidi R.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They unclogged a drain for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
Ms. [Member name removed], Thank you for taking time to share your feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Penny F.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed 3 sinks that would not close.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
Ms. [Member name removed], Thank you for taking time to share your feedback on our company. We appreciate you choosing ARS/Rescue Rooter ! ARS/Rescue Rooter Customer Relations 866-803-0879
Karale S.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outdoor faucet and shutoff valve.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from ARS / Rescue Rooter Columbus
[Member name removed], Thank you for taking time to share your great feedback on our company. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Jim P.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They assisted me with a few faucet repairs. The gentleman was very helpful and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
[Member name removed], Thank you very much for taking the time to share your feedback on our company. Should you need further service, please don't hesitate to call. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879
Noelle W.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: What was listed as a deal was not what I needed and it cost more money. I had used them the year before and there was a warranty that I was now out of. Cost more money. I do not rememeber the date of service.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
[removed member name], Thank you for taking the time to share your feedback on our company. ARS/Rescue Rooter strives to provide exceptional service to each of our customers. We are committed to being a 100% Customer Satisfaction company, and encourage you to reach out to us regarding any concerns you have with the services provided. Should you need further assistance, please don't hesitate to call. ARS/Rescue Rooter Customer Relations 866-803-0879
Louis M.
04/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Nothing. Their estimate was twice what I had gotten from another company. Their ""offer"" was in my opinion a BAIT AND SWITCH.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$175
Response from ARS / Rescue Rooter Columbus
[removed member name], Thank you for taking time to share your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879
DONNA J.
03/2015
3.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: It was a big deal just to check for leaks and flush hot water tank. The tank was the only value.
Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from ARS / Rescue Rooter Columbus
Hello, thank you for taking time to share your experience. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We apologize if we were unable to do so in this situation. One of our Customer Relations team members will be contacting you to address your concerns, however, if you would rather call in at your convenience, the Corporate Customer Relations number is 866-803-0879.
Luckisha T.
02/2015
4.0
drain cleaning
  + -1 more
.
Description of Work: They put in a water filter for me.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ARS / Rescue Rooter Columbus
Ms. [removed member name], thank you very much for sharing your feedback. We appreciate you choosing ARS/Rescue Rooter for your home's needs. Should you need further service, now or in the future, please don't hesitate to call!
JEROME P.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Problem - clogged toilet. Upon arrival, provided estimate on augering toilet. Could not clear drain thru toilet. Provide estimate to remove toilet and auger sewer line.Cleared sewer line of baby wripes, replaced toilet, and cleaned up bath room. Over all took 2 hours.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from ARS / Rescue Rooter Columbus
Mr. [removed member name], thank you for taking time to share your experience. Should you need further assistance, please don't hesitate to call. We appreciate you selecting ARS/Rescue Rooter!
BEVERLY B.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I didn't have hot water from the water tank. They had to check all | FLC connections, thermostat and rods. Adjusted same.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174
Response from ARS / Rescue Rooter Columbus
Thank you, [member name remove], for taking time to share your feedback. Should you need further assistance, now or in the future, please don't hesitate to call. We appreciate your selecting ARS/Rescue Rooter for your home's needs!
Latoya B.
12/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Response from ARS / Rescue Rooter Columbus
Thanks for the feedback, [member name removed]! We appreciate you choosing ARS/Rescue Rooter for your home's needs. Happy Holidays!
Beverly T.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspection was fine. Also got their advice on how to handle pipes on outside wall in bathroom. Very professional, also very late to get there. Appointment was at 4, they didn't get there till 7:30. They let me know, and kept me informed, but it was till very late!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$49
Response from ARS / Rescue Rooter Columbus
[member name removed] thank you for taking time out of your day to share your experience. We appreciate you kind comments, and apologize for any inconvenience the scheduling may have caused you. Thank you for choosing ARS/Rescue Rooter for your home's needs. Happy Holidays!
elizabeth A.
12/2014
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I bought the dealfor the water heater flush. They did a great job at that. They also reviewed all our faucets and sinks as a courtesy. I didn't feel that confident the guy knew what he was doing. | |We had a problem with our kitchen sink which was the real reason I bought the deal. The guy agreed to give us a quote. I had 2 other plumbers come and give estimates - ARS was the highest quote so I obviously did not use them. Instead, I found a very knowledgeable and fairly priced plumber on Angie's List that I would use again.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$49
Response from ARS / Rescue Rooter Columbus
[member name removed], thank you for taking time to share your experience. ARS/Rescue Rooter strives to provide each of our customers with exceptional service. We apologize if we were unable to do so regarding your plumbing inspection. We would like to speak with you about this, and address any concerns you may have. One of our Customer Relations Team members will be reaching out to you to do so.
Urvia M.
12/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
Thanks for the feedback, [members name]! We appreciate you choosing ARS/Rescue Rooter for your home's needs. Happy Holidays!
Thomas B.
12/2014
5.0
plumbing
  + -1 more
Very quick and very well
Description of Work: Installed vent cap in basement sink
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$135
Response from ARS / Rescue Rooter Columbus
Mr. [member name removed], thank you for taking time out of your day to share your experience. We appreciate you choosing ARS/Rescue Rooter for your home's needs. Should you ever need further service, please don't hesitate to call!
Richard D.
12/2014
5.0
plumbing
  + -1 more
I was happy with the service!
Description of Work: I purchased a Big Deal from this provider.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Response from ARS / Rescue Rooter Columbus
Hi, (Remove Member Name)! Thanks for the feedback! We appreciate you taking time out of your day to share your experience. Should you need any further assistance, nor, or in the future, please don't hesitate to call ARS/Rescue Rooter!
Teresa M.
11/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a deal from this company and they came out to do an inspection. That inspection turned out okay and just one employee came out.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from ARS / Rescue Rooter Columbus
Ms.[removed member name], ARS/Rescue Rooter is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.
Wendy R.
11/2014
5.0
plumbing
  + -1 more
One plumber came out.
Description of Work: That service turned out fine. They did a great job.
Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pavel T.
11/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a deal from this company for plumbing services. They did a great job. I would definitely give them an A.
Rating CategoryRating out of 5
Yes, I recommend this pro
john E.
11/2014
5.0
plumbing
  + -1 more
very well
Description of Work: repaired and installed new faucet on outside
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele S.
10/2014
1.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from ARS / Rescue Rooter Columbus
Ms. [removed member name] , ARS/Rescue Rooter is a premier service company focused on providing exceptional service. Exceptional service is our primary goal. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Contact information

3050 Switzer Ave, Columbus, OH 43219

https://www.ars.com/

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Septic Systems

FAQ

ARS / Rescue Rooter Columbus is currently rated 4 overall out of 5.

Sunday: 9:00 AM - 3:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 8:00 AM - 5:00 PM

ARS / Rescue Rooter Columbus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ARS / Rescue Rooter Columbus offers free project estimates.
No, ARS / Rescue Rooter Columbus does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Columbus does not offer a senior discount.
Yes, ARS / Rescue Rooter Columbus offers emergency services.
Yes, ARS / Rescue Rooter Columbus offers warranties.
ARS / Rescue Rooter Columbus offers the following services: Plumbing & drain cleaning, back flow testing, hot water tank & gas line repair & replacement, sewer, water line excavating & drain lines.
Water softener.

Contact information

3050 Switzer Ave, Columbus, OH 43219

https://www.ars.com/

Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
8:00 AM - 5:00 PM