Aqua Systems

This has been resolved.

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It was good

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It went great!

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MR. JACKSON WAS POLITE AND PROFESSIONAL. HE EXPLAINED IN DETAIL HIS PRODUCTS. HE ACTUALLY GAVE US FOUR OPTIONS: A REVERSE OSMOSIS SYSTEM, A WHOLE HOUSE CARBON BACKWASHING SYSTEM, A STACK UNIT COMBO WATER SOFTENER/CARBON FILTER OR BUYING BOTTLED REVERSE OSMOSIS WATER DIRECTLY FROM THE WATER SOURCE. MR. JACKSON'S MEASUREMENT OF THE IRON IN OUR WATER DIFFERED QUITE A BIT FROM THAT OF THE OTHER COMPANY THAT TESTED IT. I LIKED HAVING MORE THAN ONE OPTION PRESENTED TO ME, BUT I FELT THAT MR. JACKSON EMPHASIZED A BIT TOO MUCH FOR MY TASTE THAT OUR CURRENT WATER IS PROBABLY NOT AS HEALTHY AS WE'D LIKE EVEN WITH THE CITY CHLORINATING IT. HE REPEATED THIS THOUGHT AT LEAST 3 TIMES DURING HIS VISIT. IN SPITE OF THAT, I FEEL THAT HE WAS WELL-VERSED ON THE DIFFERENT WAYS WE COULD ADDRESS OUR CONCERNS. WE DECIDED TO PUT OFF BUYING A WATER FILTRATION SYSTEM AT THIS TIME.

ARTHUR WAS 20 MINUTES LATE, BUT HE MADE UP FOR IT BY DOING A GREAT JOB. HE REMOVED AN OLD FILTER ON OUR LINE AND RE-SOLDERED OUR PIPE. ONE PIECE OF EQUIPMENT CAME BROKEN IN THE BOX AND HE QUICKLY WENT BACK TO THE STORE TO GET A REPLACEMENT. MY DAUGHTER THOUGHT HE WAS GREAT AND I WOULD CONCUR. WATER SOURCE WAS ABOUT $1000 LESS THAN A COMPETITOR, AND THE SALES REP, MIKE JACKSON, WAS GOOD AT EXPLAINING THINGS BUT DIDN'T DO A HARD SELL. GOOD EXPERIENCE ALL AROUND.

THE WORKMAN, ARUTHER WAS VERY PLEASANT. HE MADE SURE I KNEW WHAT TO DO IF THE ELECTRICITY GOES OUT TO RESET THE SYSTEM.

PERSONNEL WERE VERY HELPFUL AND THE INSTALLATION WAS COMPLETED ON TIME AND WITH LITTLE MESS. AN APPOINTMENT IN EARLY JANUARY WAS MISSED WITH NO CALL INFORMING ME OF SUCH; HOWEVER, THIS WAS NOT A SIGNIFICANT ISSUE. THEY DID CALL WHEN THE UNIT DID NOT ARRIVE IN TIME FOR THE INITIALLY SCHEDULED INSTALLATION AND WERE VERY COOPERATIVE IN SCHEDULING A NEW INSTALLATION TIME.

THEY DID WHAT THEY PROMISED, AND DID A GREAT JOB!

VERY PROFESSIONAL COMPANY. MIKE LISTENED TO WHAT I WANTED, THEN GAVE ME SEVERAL OPTIONS. THEY MODIFIED THE RO SYSTEM TO DO EXACTLY WHAT I WANTED, SOMETHING THAT OTHER COMPANIES WERE NOT WILLING TO DO. ON TIME, COURTEOUS, AND CLEANED UP AFTER THEMSELVES, VERY WELL.

EXCELLENT REPRESENTATION, FROM THE OWNER TO THE INSTALLER. WE PLAN TO CALL UPON THEM AGAIN WHEN WE INSTALL A FILTRATION SYSTEM.

THE WATER SOURCE WAS A GOOD COMPANY FOR DRINKING WATER CONCERNS. THEY WERE VERY COMPETITIVE IN THEIR PRICING. I WOULD RECOMMEND THEM FOR FUTURE WORK AT THIS TIME.

THEY DO A GOOD JOB AND THEY ARE REASONABLY PRICED.

WAS QUITE PLEASED WITH EXPERIENCE AND WOULD RECOMMEND TO OTHERS. SALES AND INSTALLATION STAFF WAS VERY PROFESSIONAL.

WE CHOSE THEM FOR THEIR GOOD ANGIE'S LIST TRACK RECORD. WE CALLED ONCE FOR SERVICE AND WITHOUT QUESTION OR COST, CAME OUT TO MAKE THE ADJUSTMENT. NO PROBLEMS AT ALL. IT'S WORKING LIKE A CHARM.

REQUIRED TWO VISITS TO INSTALL DUE TO OUR KITCHEN CABINET SET-UP (NEEDED A DIFFERENT TYPE OF SAW) AND OUR DESIRE TO HAVE A DIFFERENT CONNECTOR (T INSTEAD OF VAMPIRE) THAN WHAT THE INSTALLER HAD WITH HIM DURING THE FIRST VISIT. THEY ACCOMMODATED TO OUR PREFERENCES AND RESCHEDULED THE SECOND VISIT WITHIN TWO DAYS TO COMPLETE THE INSTALL.

JASON HAS ALWAYS BEEN PROMPT AT REPLACING FILTERS; HE ALSO WAS HELPFUL IN DISCONNECTING, THEN RECONNECTING, THE SYSTEM WHEN WE HAD FOUNDATION WORK DONE.

EXTREMELY PERSONABLE AND POLITE---IT WAS A PLEASURE DEALING WITH THEM. I WOULD HIGHLY RECOMMEND THEM TO ANYONE.

HE WAS VERY PLEASANT AND HELPFUL. I FELT THAT IT WAS VERY REASONABLE PRICING. SOMEONE HAD PREVIOUSLY TOLD ME THAT MY SOFTENER NEEDED TO BE REPLACED BUT HE SAID IT WAS FINE. I HAVE SIGNED UP TO USE HIM IN THE FUTURE.

MIKE HELPED ME GET THE BEST SERVICE EVEN THOUGH IT WASN'T WITH HIS COMPANY. I'LL CALL HIM BACK IN THE FUTURE IF THIS SYSTEM GOES OUT.

EXCELLENT, HONEST COMPANY. THE SALESPERSON EVEN TALKED ME OUT OF A MORE EXPENSIVE WATER SOFTENER THAT I DIDN'T NEED. INSTALLER WENT THE EXTRA MILE TO REROUTE WATER PIPES PER MY REQUEST.

HE WAS WILLING TO INSTALL THE WATER PURIFIER TANK IN THE BASEMENT UNDER THE SINK AREA, WHICH REQUIRED MORE WORK FOR THE SAME PRICE.