Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing, Interior Design and Decorating
About us
A collaborative, creative planning process is the heart of design. The best thing that I do for my clients if find out who they are, and how they live and translate that in an authentic way, creating functional, beautiful spaces that belong to the client. Creating spaces that bring families and friends together is the inspiration for every design.
She was always on time and would call in advance if an appointment needed to be rescheduled. She took time to learn my taste and budget. She helped me make decisions when the budget was going to be more than my budget allowed by offering websites, and materials. She had her contractor install the kitchen. I must say she chose well when she decided to use him. Doug was a gem. He was always on time, professional, respectful and an excellent craftsman in carpentry, electrical, and plumbing. He was even able to suggest a color idea when it came to my trim work. Angela and Doug and I worked closely together on every The kitchen came out beautifully. It has been 3 years and I still love it. People who see it, love it. Check it out for yourself on House, under Angela Bonfante grey and eggplant kitchen. You may not like my style but you can clearly see the quality of kitchen I received. We will be working on the resurfacing of my fireplace and master bathroom. I wouldn't choose anyone else to work with when remodeling my home.
Description of Work: I had Angela do a major renovation of my 27 year old kitchen that failed in efficiency and design. A kitchenette was installed in the basement with some of my old cabinets, appliances, refrigerator, dishwasher, stove, sink, garbage disposal, and countertops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah J.
09/2017
5.0
home remodeling
+ -1 more
We had to work in a really small space to fit in two separate sinks, a tub and a shower. Angela helped us to envision a functional layout with materials that ended up creating a quality and elegant finished product. We loved the people Angela used to help with the construction and the little details added made it very unique. Our most favorite suggestion was the amazing shower head that ensured every day started off with the best shower! We had fun with the partnerrship.
Description of Work: We did a total re-model of the master bathroom in our historic home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy L.
12/2015
1.0
home remodeling
+ -1 more
The experience with Angela was awful. She would often miss appointments and not recall that she had scheduled them. She would explain she was so busy and was hiring more staff when clearly she was disorganized. She did not deliver on what she had committed to do for the project. She told me I would receive weekly updates on the hours being used. That never happened except when asked for them. Luckily the contractor doing most of the work stepped up and coordinated with me to deliver on what had been committed to. They delivered great work and were extremely professional knowing Angela had completely dropped the ball on multiple items when issues arose and snags in the project occurred. Normally for an effort of this size I would have spoken with references but I did not and hence had the very poor and painful experience of paying Angela who delivered nothing and in the end I had to do the work myself to follow up on tile samples, follow up with contractors, paint samples and pretty much everything. She says she can project manage but she absolutely cannot project manage so don't use her unless you can accept substandard lackluster service. She is the worst provider I have ever used. I will never recommend her to anyone.
Description of Work: Angela sold and positioned herself as someone who would provide advice for my kitchen remodel, facilitate everything as far as arranging contractors and would oversee/project manage the overall effort. She also informed me I would receive updates to inform me when she was using the hours I purchased. So in a nutshell she did NOT deliver on anything that she said she would do and left me with having to manage the project myself feeling disgusted over the fee I paid which she never really earned and never refunded me for the unused retainer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Response from Angela Bonfante Kitchen Designs
I am sorry that you feel your experience was not what you expected. I would like to respond to this with some balance as to the circumstances around this project. I was hired to design a facelift for the kitchen and included in the design were selections of all the products, ordering and delivery of all the products, quotes on all the work and products, and bringing out a contractor to quote the work. I never claimed to be a project manager but did say that I would recommend a contractor who would manage the construction of the project and that we would work closely together. We made all of the selections together which included tile design, countertop selections, hardware for the cabinets, plumbing selections and lighting selections. I had the lighting store bring over lights to see in the space so the homeowners could make a decision in their own home, I quoted all the products, placed the orders and made sure everything was delivered on time. As sometimes happens in this business, the tile went on backorder from China and I found out once the order was placed. I spent over 15 hours finding a suitable replacement tile, brought numerous samples over for the homeowners to review and was able to solve the problem but it did take some time to locate it. I did not miss multiple appointments. There was one appointment that we had a misunderstanding around. I had emailed a time over as an option to meet but I never received confirmation on the time, so the appointment was not in my calendar. The homeowner's assumed it was scheduled. As soon as I learned of the issue, I apologized for the misunderstanding. I made sure to reschedule the time for the meeting immediately and even had my contractor change his schedule to be there in a timely fashion. I was not given a future opportunity to discuss with one of the homeowners because she did not meet with me again, I only dealt with her husband. As far as paint colors go, the husband and I selected paint colors together and I told him to check with his wife, get a sample and take a look at it in their space. If they decided they did not like the paint color in the lighting of their home we would reselect additional colors. They chose additional paint colors on their own and did not tell me until they had selected some that the original colors did not work for them, then they asked my opinion. Had they let me know that they did not like the original selections I could have been responsive and helped with additional selections. Sometimes homeowners like to make some choices and ask my opinion versus me telling them what to do so this is not unusual. I worked many more hours than originally allotted for the project due to the backorder. I was in daily contact with the contractor and we were on the same page at all times. I did not charge for any of the additional time it took form me to rectify the issue of the tile as I did not feel that would be fair to the client even though the issue was out of my control. Additionally, the countertop company and I spent additional hours laying out the granite to make sure it pieced together perfectly and that the installation went smoothly. The project turned out beautifully. I would have appreciated the opportunity to work through any issues at the time of the project but was not given the chance because these additional concerns were not brought to my attention. I worked closely with the husband but like I said the wife was never available to meet after the initial selections.
SUSAN C.
11/2014
5.0
home remodeling
+ -1 more
They did amazing work. Everything got in, everything went smoothly and it's a beautiful kitchen, it's incredible. She takes the time with picking out the colors for painting. She would bring all kinds of samples and she had great ideas.
Description of Work: I used Angela Bonfante Kitchen Designs. They completely redid the kitchen. She helped with the tiles, cupboards, flooring, and counter tops.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenny W.
12/2013
1.0
home remodeling
+ -1 more
We met Angela at the Home and Garden show and really liked her style. We set an appt with her about a month after the show. She never showed up and we never heard from her again. Extremely unprofessional.
Description of Work: Kitched Design Consultation
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Response from Angela Bonfante Kitchen Designs
I am not sure what happened here but would like to apologize. It is possible that we were unable to reach this client to confirm or cancel this appointment. We make every effort to service our clients well so if we made a mistake on this appointment time we are sincerely sorry, it was an unintentional mistake. We appreciate all of our customers and had we been aware of our error would have worked to reschedule the appointment.
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Interior Design and Decorating
FAQ
Angela Bonfante Kitchen Designs is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Angela Bonfante Kitchen Designs accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Angela Bonfante Kitchen Designs does not offer free project estimates.