Jerry & Larry were awesome! Very professional, pleasant to work with, hard-working & went beyond the call of duty! I would definitely recommend them and American Moving & Storage. Thank-you!!
Description of Work: Local move from one apartment to another apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$532
John L.
09/2011
5.0
moving companies
+ -1 more
I had spoken with Jeff over the phone and gave him the details of the major furniture pieces to move as well as an approximate number of boxes we were going to move. The movers arrived on time and started the move from our condo to our new house, which was approximately 20 minutes away. The movers, I believe, were Mike and Terry. They both did an excellent job and I really appreciate the fact that they hustled (i.e. literally running up the stairs to get furniture). They did a great job and everything went smooth. The only complaint (which is minor) is that I noticed a part of the wood frame of our front door from the old condo was chipped off from the move. I only noticed the next day and it wasn't too large, so never followed up, but I would've appreciated it if they told me when it actually happened. Other than that, they did a great job and their price quote was the most competitive compared to two other highly rated movers from Angie's List.
Description of Work: Moving from a 1,500 square foot condo to 2,800 square foot home. The quote was for approximately 5 hours based on quote received over the phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Deborah Y.
09/2011
5.0
moving companies, piano moving
+ 0 more
I've moved a number of times, so I know it can be crazy, but these guys were great. They showed up on time and worked constantly. There were 6 stops to pick-up/drop-off items, yet the entire move was finished shortly after noon.
Description of Work: American Moving and Storage moved me twice. Both experiences were outstanding. We had multiple stops to pick-up and drop off items, I had them move things from upstairs down, and thingts from the basement upstairs, and they were great. Whatever we asked them to do, they did willingly. Jeff and Oscar kept on top of things at the office, replying immediately to my emails. I would highly recommend these movers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JON L.
08/2011
5.0
moving companies
+ -1 more
Move went very well. Movers were on time and careful with the house and possessions.
Description of Work: Move several large items including TVs, furniture and exercise equipment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
mary D.
08/2011
5.0
moving companies, storage units
+ 0 more
On time. Paid attention to details. Smooth moves !
Description of Work: Moved washer and dryer out of storage, and moved to 1st address. Picked up washer and dryer first address, and moved to 2nd address.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Charise P.
08/2011
5.0
moving companies
+ -1 more
It went great. We mainly had the company just move furnture and we took care of the rest ourselves to save money. They did an estimate over the phone, with me listing all the major things in each room, and the final time came in right where we were estimated (3.5 hrs, when we were told 3-3.5). We were called a couple times in the days leading up to the move as the time kept getting changed around by a couple hours, but it was fine, and the movers showed up right around when they said they would in the end. They were good natured about the super hot and humid weather and taking our really heavy furnture down from the third floor. They also let us throw some of the smaller things we were planning on moving ourselves into the truck, which definitely saved us a carload later in the day.
Description of Work: Move from 3rd floor, 2 bdrm condo to a 4 bdrm house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$342
RUPAL P.
07/2011
5.0
moving companies
+ -1 more
I was surprised that this company didn't come out to do an estimate, but I listed out for them what I had that was major (either is size or weight). They stated it would would take about 5-6 hours for 2 men and that's what it was. I did request a quote from another company which was over 800 dollars, and it was going to be on their schedule- not mine. I got the date I wanted (even with just 2 weeks notice) with a reasonable price and the move went well. Thanks.
Description of Work: Requested to move a 3 bedroom range house to a 2 story house about 10 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
KATE G.
07/2011
5.0
moving companies
+ -1 more
very well - the two men and the truck arrived on time and were very courteous and professional. It was a small move from one apartment to another. Very pleased with their work. Have used this company in the past so I did not hesitate to call them again.
Description of Work: small move from one apartment to another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BETHANY D.
06/2011
5.0
moving companies
+ -1 more
The movers were on time, pleasant, personable, professional, and curtious! They are fabulous! I will certainly call them again if I am in need of movers!
Description of Work: Moving furniture from storage unit to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
BRIAN F.
06/2011
5.0
moving companies
+ -1 more
Good. They were prompt, fast, and responsible.
Description of Work: Moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
MICHAEL F.
06/2011
5.0
piano moving
+ -1 more
They were extremely good. I spent $135 on that work. I liked everything. They were on time. They did not know where the place was so they followed me up here. They were very respectful. I appreciate the care that they took.
Description of Work: I used American Moving & Storage Of Ohio earlier this year to move my piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
MICHELLE Y.
06/2011
5.0
moving companies
+ -1 more
It was amazing that I called them at 9:00am and the work was completed by 1:00pm the same day. I would use them again and would recommend them to my friends.
Description of Work: I called AMERICAN MOVING & STORAGE OF OHIO at 9:00 am and asked if they could move some furniture in our office and move some to a church which was 10 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cathy Q.
05/2011
5.0
moving companies
+ -1 more
Due to a change in plans we called on Friday before Memorial Day and they were able to schedule our move the following Tuesday. The two movers showed up on time and hustled like we were paying them by the job rather than by the hour. They were careful with our antiques and all the other funiture. They were friendly and knowledgeable. It was a small job but they had the entire move done in under 2 hours.
Description of Work: needed to move to new home. Only some funiture needed to be moved about 3 miles away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lisa N.
05/2011
4.0
moving companies
+ -1 more
Jeff was very friendly and helpful, he answered all my questions, gave me an estimate over the phone and had movers out that weekend. My only complaint is that the movers were about 15 minutes late.
Description of Work: Moved large furniture items from central Columbus to Gahanna.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$300
Cindy Y.
04/2011
5.0
moving companies
+ -1 more
The movers showed up on time, completely professional, awesome job.
Description of Work: Move multiple items to 2 different addresses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Elizabeth E.
04/2011
5.0
moving companies
+ -1 more
They were on time, respectful, reasonably priced and worked very hard.
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
BRIAN S.
04/2011
2.0
moving companies
+ -1 more
On two separate calls I asked this firm to come to my house to provide an estimate on packing and moving. In each call, the agent took a simplified inventory of my posessions over the phone, and asked questions including what was the weight of the goods to be moved, and how many boxes were to be moved. In each case I stated that I had no way to know, and thought that that was the purpose of an on-site estimate. Despite these entreaties, he provided a low-ball estimate of the cost of the move, including only the price of the labor, but not boxes, insurance, truck, or anything else. These estimates ran a quarter to a third of a written estimate from a reliable mover whom I've used previously. I'm certain that the labor allowed for packing was grossly inadequate. Overall I have the clear impression that this firm is deliberately pushing unwritten low-ball estimates, so that when actual costs are double or triple the consumer has no recourse.
Description of Work: No services performed - after two calls weeks apart, I concluded that the firm was deceitful and untrustworthy.
Rating Category
Rating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
Response from American Moving & Storage Solutions
It seems as though the member's problem with us was on the phone only. We do not provide in house estimates on the request of potential customers in every case. The problem here in not wanting to provide in house estimate may have been the size of his move was beyond what we had trucks and personnel to cover on his desired date. There is no point in coming out and giving him an estimate for services we would be unable to perform. I apologize to the member if we miscommunicated to him in any way and for the resulting misunderstanding. We would never schedule a move that required large amounts of packing without doing an in house inspection first. It should be clear from other customer feedback on this site that we are not following the kind of low-ball estimate strategy that the member has indicated. Our goal is to overstate time required in providing phone estimates since usually callers will have more to move than what is indicated on the phone. We prefer our customers to be pleasantly surprised that we came in at or better than time and cost estimated.
Kristy B.
04/2011
5.0
home & garage organization
+ -1 more
They arrived early and patiently waited 15 minutes to start the job. They handled my belongings carefully. Although they get paid by the hour, they worked quickly and efficiently. They were pleasant and professional and checked with me at key moments to make sure their work was done satisfactorily. In fact this is my second time using them.
Description of Work: Moved furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
DIANE B.
04/2011
5.0
moving companies
+ -1 more
From the first call, it felt as if we were the only people Jeff had to deal with - that is the amount of attention our moving process received. I emailed him a list of what was to be moved and his estimate was what we eventually paid. Jeff's professionalism was important since I had no experience with moving and he asked important questions such as whether we would need his guys to pack or box anything for us. We plan to have American Moving and Storage move the rest of the items from my mother's old house as well as a piano and several more pieces of furniture that are currently at the mold fumigator. It was great to be able to rely on professional service and have everything taken care of in such a pleasant fashion with no worries!
Description of Work: David and John drove from Columbus to Chardon in N.E. Ohio to pick up three rooms' of furniture from a mold fumigation facility and delivered them to my mother's new home in Granville. They did it all in one day. We were impressed with how carefully they handled my mother's things. John asked where each item should go and placed each exactly, with much attention to esthetics. Both men were very cheerful, friendly, helpful - I guess this is sounding like the Boy Scout Oath, but that is how good they were!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
Robin J.
03/2011
5.0
moving companies
+ -1 more
It went very well. They were on-time and professional. They were extremely interested in pleasing the customer and were very careful with my furniture. They did anything I requested.
Description of Work: They moved my belongings from one home to another.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Eric S.
03/2011
5.0
moving companies
+ -1 more
The movers were generally careful with out stuff and did a professional job. The could've hustled a bit more though.
Description of Work: Moving furniture and large appliances from one apt. to another for an in-town move.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$304
REBECCA B.
02/2011
5.0
moving companies, storage units
+ 0 more
They were great. They were the best. They were good guys. We pay them monthly $74 for the storage. We paid around $1000 in March because we also had them do some things around our home. They were on top of things as far as what the move date was and they asked a lot of good questions so when the movers showed up they knew exactly what my mom had to move. Their price was competitive. I'm sure I could got have gotten someone cheaper but I wasn?t looking so much for price because of the antiques. I am still using them to store some of my mom's things and antiques.
Description of Work: We used American Moving & Storage to move my 89-year-old mother from one retirement home to another. She had a lot of antiques and they stored them. Then they came back to move her from a small room to another bigger room in the retirement home. They moved her the first time on March 22 and then came back in mid April and then came back this October and moved some of her things in storage and moved her to a larger apartment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Theresa M.
01/2011
5.0
moving companies
+ -1 more
It was a very good experience. They are already rated very well. All of the comments I read were true. The guys are very fast and very nice. They took apart some furniture and put it back together; I didn't even want to deal with that furniture. The demeanor of the company was very good. The person who takes the appointments, Jeffrey, was very nice. He was always there to answer the phone. When I described the job, they sent two very nice guys out. They were quick. We had them from about 9:30 in the morning to 2:30 in the afternoon. They loaded up one condo and put everything into a new condo in the same town. The guys were nice and professional. They put down protective sheets to make sure that nothing got scratched. They took apart a couple of beds and put them back together, which was great.
Description of Work: They did a moving job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
Jennifer K.
01/2011
5.0
moving companies
+ -1 more
It went great. The company owner was professional, they gave us a quote per hour and we underestimated the amount of stuff we had and how long it would take so it came in over what we expected but still well below the quotes we received from other movers...and that was totally our issue, not the company's. The moving crew was professional and really nice. They were very prompt and took good care of our things.
Description of Work: Moved a three bedroom house from a two story house to a three story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
LAWRENCE E.
01/2011
5.0
moving companies
+ -1 more
Move went very smoothly...see details above. Have nothing negative to report regarding this job with American Moving and Storage. FYI...they do local as well as long distance moves. The two men that were assigned to our move are doing a move in two days from Columbus area to Winston Salem NC and I have no doubt they will do a very excellent job.
Description of Work: The company sent two men in a 26ft long truck to move bedroom furniture and projection TV aprox 7 miles from our condo to my son's condo.They were very professional and actually did beyond what was called of them.The majority of the pieces of furniture were very heavy but they did not complain nor did they have any major difficulties getting the job done. They worked well within the time line established buy the owner of the business during the phone set up of the move .All details of the move were sent to my email address spelling out the agreed job and the cost to me. I paid exactly what the estimate was which has a two hour minimum charge which I feel is reasonable. Weather conditions were not ideal however that did not cause any problems during this move. I would 100% recommend this company to others and not hesitate to use them again myself !
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Service Categories
Moving Companies,
Storage,
Piano Movers,
Home and Garage Organization,
Animal Removal
FAQ
American Moving & Storage Solutions is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
American Moving & Storage Solutions accepts the following forms of payment: Discover,MasterCard,Visa
Yes, American Moving & Storage Solutions offers free project estimates.
Yes, American Moving & Storage Solutions offers eco-friendly accreditations.
No, American Moving & Storage Solutions does not offer a senior discount.
No, American Moving & Storage Solutions does not offer emergency services.
Yes, American Moving & Storage Solutions offers warranties.
American Moving & Storage Solutions offers the following services: - Local Moving Services (Office & Residental) - Student Moves - Packing & Supplies - Boxes - Labor & Materials - Hourly Rates Available
Trash disposal, moving grand pianos, hot tubs, large commercial equipment.