A fantastic experience from start to finish. When I first called Jeff to set up our move, he was incredibly professional and easy to work with. We originally thought we wouldn't be able to move into our new home the same day we had to leave our old one, and Jeff worked out a deal with me to pick up our belongings one day, store them on the truck for TWO NIGHTS, and then deliver on the third day. Then, only two days before our scheduled move, we learned we would be able to move into our new home the same day we needed to vacate the old one. I called Jeff, who was able to adjust his schedule so we could be moved out of one home and into another the same day. We ended up using three guys to do the move -- we'd originally planned on two. It was the right choice, as it allowed them to complete the entire move much faster, saving us a considerable amount of time and money in the long run. The movers themselves were incredibly professional and friendly, and took great care with our possessions. I can't recommend Jeff and his team more. They did a fantastic job.
Description of Work: Performed a residential move (furniture, boxes, etc.) from one part of the Columbus metropolitan area to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from American Moving & Storage Solutions
(Member name removed) move was beyond what we normally do to hold furniture on a truck overnight. Fortunately we were able to work with our schedule to accommodate the move changes as they occurred. (Member name removed) made this work by giving us good communication throughout the scheduling process.
Liz & Sally C.
05/2013
5.0
moving companies
+ -1 more
They were fine. Everything was good.
Description of Work: They moved us from 1 house and took furniture to different places. They had no issues with that. They were very polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael G.
04/2013
5.0
moving companies
+ -1 more
The overall experience was much better than I ever expected. The movers were courteous, efficient, and effective. They were sure to put the boxes and furniture in the correct location. The testament to their amazing service is when they were finished and were pulling out of my driveway, they stopped half way down the block because they had realized that they had forgotten to move a flower pot to the back patio. It would have been very easy to simply drive away at that point, but this one last minute touch cemented their reputation in my mind. I highly recommend using this moving service.
Description of Work: Moving boxes, furniture, miscellaneous items to a new home within the same city
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
DOUGLAS L.
04/2013
5.0
moving companies
+ -1 more
Excellent. We called they had someone available and here in 1/2 hour. Very professional and friendly.
Description of Work: Moved furniture around the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Billie C.
04/2013
5.0
moving companies
+ -1 more
Overall the move went smoothly. They even took our furniture apart if needed.
Description of Work: They moved all furniture and a lot of boxes from our four bedroom house. The movers arrived on time and worked constantly for 8 hours with minimal breaks and were careful with our items. We would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Jo B.
04/2013
5.0
moving companies
+ -1 more
They came right on time and worked very quickly. men very careful with furniture. Placed everything just where I needed it - moved things around for me with no complaints - excellent professionally.
Description of Work: Moved us from Apt. to house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
PATRICK R.
04/2013
5.0
moving companies
+ -1 more
Went beyond my wildest dreams. I was so pleased that I gave them a tip.
Description of Work: This company works by the hour (2 hour minimum) and you would think the place was on fire. Fast, efficient, profession and very kind and pleasant. They moved me 30 miles away and did everything in 3 hours, no scratches, dings or anything. They just couldn't do enough and truly aimed to please. They were truly fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Cathy D.
03/2013
5.0
moving companies
+ -1 more
the guys arrived on time. acted with expediency, were polite and very helpful i couldnt be more pleased
Description of Work: household move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Christy G.
03/2013
5.0
moving companies
+ -1 more
Went well overall. My only complaint would be that one of my dressers was scratched, not very noticeable thankfully! Definitely would use them again.
Description of Work: These guys picked up furniture from two houses next door to each other, and moved them 5 miles away.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from American Moving & Storage Solutions
I'm sorry to hear about the scratch even if it was not very noticeable. Everything wood &/or metal is padded as it goes on the truck to protect from scratches. Thank you for your feedback.
John Z.
03/2013
5.0
moving companies
+ -1 more
They did a fine job. Nothing was broken and they placed the furniture and boxes were we requested. Both men were very careful with our household goods. They were very courteous and did not smoke.
Description of Work: They moved the contents of my 4 bedroom home in Fairborn, Oh to Sunbury, OH in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from American Moving & Storage Solutions
Thank you for your patience when the roads got blocked with accidents on our first attempt to move you. Although the snow storm was expected, all the accidents were not.
Adam W.
03/2013
5.0
moving companies
+ -1 more
John and David from American Moving showed up right on time to move some of the larger items from a condo into a new home. They both did an excellent job and worked quickly without taking breaks. They were very careful with all of our items and I am not sure if I would have figured out how to get some items into tight spaces without them. I wouldn't hesitate to recommend.
Description of Work: Moved across town, took about 4.5 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Response from American Moving & Storage Solutions
Most of our movers have above 15 years of experience. I believe it's their experience that helps them get the best angles when moving conditions are "tight" to get furniture in or out of your locations. Thanks for your kind words.
Helen M.
01/2013
5.0
moving companies
+ -1 more
Both men arrived on time and got right to work. They were friendly, considerate, and hard working. They finished ahead of the expected time and were prepared with all the paperwork. Couldn't ask for more. They were great!
Description of Work: 2 men unloaded a 16' penske moving truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Marcia L.
01/2013
5.0
moving companies
+ -1 more
Men arrived on time, were professional and helpful. Scheduling was easy, company was responsive over phone, called to confirm. Very good!
Description of Work: Help loading U-Haul truck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Suzy Q.
12/2012
5.0
moving companies
+ -1 more
This is the second time I've used American Moving and Storage of Ohio for a whole-house move. This time I needed storage as well as moving. I filled out an on-line estimate request and received a call back from Jeff the same day. The price quote was competitive for the services I needed. Jeff asked about additional packing materials I might need (wardrobe boxes, picture boxes) and made arrangements for his crew to bring what I needed. On moving day John C. and David B. arrived right on time despite the very snowy morning. They were professional and courteous, introducing themselves then walking through the house to plan their course of action. They laid moving pads on the floor to protect my flooriing from the wet weather then minutes later they were loading me up at an efficient but careful pace. They expertly stacked my whole house in their truck, maximizing every inch of space. I couldn't have been happier with the great job they did! Though I hope not to move again for a long time, if I do I will call American Moving and Storage of Ohio.
Description of Work: I called American Moving and Storage of Ohio to load and move my 3 bedroom house to their storage facility (while I await housing in the city to which I've recently relocated.) They will move my belongings to my new home in the next month or 6 weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$765
ELAINE M.
12/2012
5.0
moving companies
+ -1 more
Having heard stories of good and bad experiences with movers, I checked Angie's List for high rated companies. I decided to work with 2 for quotations. Both companies gave quotes over the phone. Based on the volume of my belongings, one mover felt it would be best to come by and estimate based on a physical review. This is when I met Jeff Frank of American Moving and Storage. He made some recommendations and I queried him on their moving methods and my concerns, one being protecting the wood floors in both houses.. He sent me a revised quote. I spoke with Jeff several times over the phone to talk about move dates, and options. He was very accessible and responded quickly. I decided to go with American Moving and Storage. Jeff told me that he understand my concerns and that he felt I would be happy with the crew he had assigned. On the day of the move the crew showed up on time, walked the house with me to go over their plan and got started. They unloaded everything at the new address by late afternoon. I could not have been happier with the move. Jeff and the crew were great to work with. The crew was respectful and we had some fun banter at times. They did a great job and took good care of my property in the process. Thank you Jeff at American Moving and Storage.
Description of Work: Local move from one Columbus area address to another....18 miles apart. Consisted of customer packed boxes and furniture (kitchen, dining, living, bedroom, basement, etc.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from American Moving & Storage Solutions
The more good communication that takes place before a move, the better the results. Thank you for working with us to make this a pleasant moving experience.
Deanna K.
12/2012
5.0
moving companies
+ -1 more
After an interstate move 3 years ago to a 3rd floor apartment building, I knew I wanted no part of that experience ever again. So when my wife and I bought a house and set a move date, we ran to Angie?s list, Yelp, and Google, and tapped our personal networks to find a Columbus-area mover who would reliably and affordably take care of this headache for us. I will tell you in short that our professional move with American Moving & Storage was the best money I?ve ever spent. Just as planned, 3 guys showed up 15 minutes early for our Friday morning move, and after a couple minutes of paperwork and scoping out the scene, they got right to work. Mike and two Jasons spent 7 hours moving us out of the old place and into the new one, and let me tell you- they worked their tails off for us. They tirelessly carried our belongings down 3 flights of steps, and they actually seemed to have a good time doing it. Once upon a time, I used to be good at the video game Tetris. These guys were playing Tetris with our heavy boxes and furniture much better than I ever possibly could have on a Gameboy. I?ve never seen a truck packed so efficiently and effectively. You know how some people are just meant to do a particular job? I can honestly say that these guys were as good at their job as anyone else I?ve ever met is at theirs. Their attitudes were upbeat and positive, they were outgoing and friendly, and there wasn?t anything they wouldn?t have done to help us. They just seemed like they were having fun doing a job that 99% of us would find stressful and extremely tiresome. I never heard a single complaint. Also, kudos to Oscar and Jeff in the office, who each answered all my questions on the phone and put me at ease from the get-go. The reviews I read on Angie?s List about American Moving & Storage are what led me to hire them, and I would do so again in a heartbeat. Although I am never, ever moving again, these guys made the whole experience as easy as it possibly could have been. I endorse them wholeheartedly and without reservation. Do your back a favor and spend the money on the pros. Trust me, your friends and family really don?t want to help you, anyway.
Description of Work: moved from a 3rd floor 2 bedroom apartment to a single family home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from American Moving & Storage Solutions
Thank you for all your kind words about our movers. I passed them on to them.
Kelly B.
12/2012
5.0
moving companies
+ -1 more
Movers did an excellent job. Would highly recommend.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
SARA S.
12/2012
5.0
moving companies, piano moving
+ 0 more
American Moving had moved our daughter, so we called for an estimate, and the move came in as estimated. The two men who moved us were Jason and Mike, and they were very professional and very nice to work with. We would highly reccommend this company to anyone.
Description of Work: We moved from Jackson, Ohio to Pickerington, Ohio, a distance of about 90 miles. The truck arrived from Columbus on time. The crew of two loaded our goods, including our piano, in a professional manner. They unloaded and positioned our furniture at the new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$995
Lee K.
12/2012
5.0
moving companies
+ -1 more
This was a move from a second=floor apartment in Dublin to a ranch home in northern Columbus between Worthington and Westerville. We took a lot of stuff to the new home ourselves, but needed help with the HEAVY stuff and the remaining stuff we hadn't gotten to. The two movers arrived on time at 8:30 A.M and completed their work at 12 noon. And the price was very, very reasonable for the quality and value received. We were very, very satisfied.
Description of Work: What a terrific company. The service was just excellent - above what we expected. They helped us plan and they made suggestions to save us money and save us work -- and gave us a nice Angie's discount on top of that. We would definitely choose them again in the future. They moved all of our heavy items and some of the lighter and even fragile items we hadn't gotten to moving ahead of time. They took great care with our stuff and demonstrated courtesy, professionalism, a drive for customer satisfaction, and each mover had a wonderful sense of humor and operated great principles. The company and particular movers were definitely head and shoulders above the competitor most people think about, with a lot more experience and legitimate, real concern for the customer. We are very pleased we selected them instead of trying to move everything ourselves -- or selecting the more popular, more well known company. We would heartily recommend them to our friends. American Moving and Storage is a hidden gem; we're glad we chose them - thanks to Angie's List! The price wasn't as high as we expected. If we had had friends help us move, they wouldn't have been able to lift all the heavy stuff. These guys were experts and adept at it! So we saved our friends from back injuries. And didn't have to rent a truck ourselves, have to pick it up, have to return it, and have to serve pizza and cola to our friends. When you add all that up, using American Moving and Storage was a great deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from American Moving & Storage Solutions
Thanks for your glowing report. Our movers do try hard. In hiring movers, I look for concern for the customer since it's an attitude that someone has or does not have. I've had to let movers go who were technically competent but did not have a service attitude. It all comes down to putting yourself in the other person's shoes. When we are working with customers who are prepared, with realistic expectations, we have a high degree of success in our moves. Thanks again for your kind comments.
Shari M.
12/2012
5.0
moving companies
+ -1 more
Company was on time and extremely efficient and friendly.
Description of Work: Moved house from Columbus, OH to Franklin, OH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$895
BECKY C.
12/2012
5.0
moving companies
+ -1 more
I filled out an online request for a quote a few weeks before the move. They responded to my request quickly and provided info and an estimate over the phone. I scheduled the service soon after speaking to them. I received an email with details and moving/packing tips soon. The day before the move I received a call to confirm the move and time of arrival. The movers arrived on time and took a look around the house to make their plan. All three movers, Mike, Jason and David, were friendly and professional. They took great care of all of our possessions and put items in the rooms we requested. They kept moving and worked hard the whole time they were on the job. I'd recommend American Moving and Storage to anyone planning a move.
Description of Work: Moved us from Powell to Westerville
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$790
Lee G.
11/2012
5.0
moving companies
+ -1 more
Today, the day of the move, the men arrived right on time. All went well with three guys who were polite and kept working for 5 hours straight. All in all, the experience was as pleasant as moving can be! The rough estimate was accurate, and the men were careful and attentive to their work.
Description of Work: We were moving woodworking machinery out of our basement to another location, so we asked for an estimate. We were asked to email a couple of snap shots, which we did. The quote was phoned back the next day, and a date was set for about 4 working days later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Response from American Moving & Storage Solutions
Customer was very upfront about what needed to be moved & potential difficulties. Decided upon 3 men based on weight of equipment & it coming out of a basement. Accurate dialogue when calling in for quote is very helpful in getting good results on your move.
Bill O.
11/2012
3.0
moving companies
+ -1 more
THERE WERE WAY TOO MANY OBSTACLES ALL DAY LONG ????
Description of Work: THE MOVERS MOVED PARTS OF 4 ROOMS OF FURNITURE.......IT TOOK 2 TRIPS AND 81/2 HOURS TO GO 10MINUTES AWAY... THEY WERE PROFESSIONAL BUT SLOW.....AS I DID NEARLY AS MUCH WORK AS THEY DID???
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$750
Response from American Moving & Storage Solutions
I looked up our record for this move. Move took 8 hours. The main issue here seems to be the amount of assembly dissassembly needed which does add to the time. May have gone smoother with 3 men instead of 2 as there seems to be more to be moved than what was described when discussed on phone. Initial discussion on phone was with another party. I'm sorry this did not go as well as customer would have liked.
Robin F.
11/2012
5.0
moving companies
+ -1 more
I set up the move over the phone. The owner, Jeff, came to my house within hours with the boxes. He gave me an estimate for the move. The day of the move, 3 men came and moved my household goods to my new apartment. They were courteous, professional and did not break anything. They completed the move in the time promised. My only negative comment is that their boxes are more expensive than U-haul but they deliver them to the house. I bought additional boxes at U-haul but had to drag them home myself but they were much less money. I recommend Jeff and his crew. They were one of the best moving companies I have used.
Description of Work: They moved my household from a house to an apartment. They delivered the boxes I ordered. They were efficient, prompt and careful.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lisa B.
11/2012
5.0
moving companies, storage units
+ 0 more
This company, moved us twice and both times the movers were so professional, fast, friendly and very reasonably priced. We are thrilled with them, we would wholeheartedly recommend them to anyone!
Description of Work: 12/26/2011 and again on 9/29/2012.
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*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Home and Garage Organization,
Animal Removal
FAQ
American Moving & Storage Solutions is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
American Moving & Storage Solutions accepts the following forms of payment: Discover,MasterCard,Visa
Yes, American Moving & Storage Solutions offers free project estimates.
Yes, American Moving & Storage Solutions offers eco-friendly accreditations.
No, American Moving & Storage Solutions does not offer a senior discount.
No, American Moving & Storage Solutions does not offer emergency services.
Yes, American Moving & Storage Solutions offers warranties.
American Moving & Storage Solutions offers the following services: - Local Moving Services (Office & Residental) - Student Moves - Packing & Supplies - Boxes - Labor & Materials - Hourly Rates Available
Trash disposal, moving grand pianos, hot tubs, large commercial equipment.