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ALPINE EXTERIORS

3.4(
5
)

Roofing, Gutters

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

ROOFING, SIDING, DOORS, WINDOWS, GUTTERS.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.45 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
20%
1
40%
Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
3.5
responsiveness
3.4
punctuality
5.0
Write a review
Showing 1-5 of 5 reviews
MICHELLE R.
08/2006
1.0
roofing
  + -1 more
He did not get back to me and then I had to call him again. He did eventually call me and said he would get back with me. I got disgusted when he did not get back with me and I called another company.
Description of Work: I called Steve when I noticed a leak and he said he would call me back.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
LYNETTE A G.
06/2004
1.0
roofing
  + -1 more
DURING THE COURSE OF ROOFING OUR HOME, OUR GARAGE DOOR WAS DAMAGED AND SIDING WAS CUT AWAY FROM A BAY WINDOW IN THE REAR OF OUR HOME. MISMATCHED SIDING WAS PUT UP TWO TIMES IN A LARGE AREA IN THE REAR OF OUR HOME. THEY HAVE REFUSED TO REPAIR THE VINYL SIDING TO MATCH THE BACK OF OUR HOME. THE WOOD GARAGE DOOR WAS ALSO DENTED. ALSO THEY CUT A PIECE OF SIDING FROM OUR HOME. THEY HAVE NOT RETURNED CALLS. LETTER TO FOLLOW AND PICTURES FROM ATTORNEY.
Description of Work: ROOF.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
Response from ALPINE EXTERIORS
RE: MEMBER RESIDENCE, GAHANNA OHIO THIS LETTER IS IN RESPONSE TO THE MEMBER’S LETTER DATED MAY 12TH, 2004. A BRIEF LISTING OF ALPINE EXTERIORS RELATIONSHIP WITH THE MEMBER BEGINS WITH A CONTRACT FOR ALPINE TO REPLACE THE HAIL DAMAGED ROOF AS ALPINE SUCCESSFULLY NEGOTIATED THE INSURANCE CLAIM WITH HOMEOWNER’S INSURANCE COMPANY. THE MEMBER’S HOUSE HAD VINYL SIDING THAT ALTHOUGH FADED, IT HAD NO HAIL DAMAGE AND THUS WAS NOT INCLUDED TO BE REPLACED. ISSUE # 1: ONE SCREEN AS DAMAGED BY FALLING DEBRIS FROM THE ROOF. RICH MCCANN ARRANGED TO HAVE THE ONE DAMAGED RE-SCREENED. IT WAS FULLY REPAIRED. ISSUE # 2: GARAGE DOOR DAMAGE - HOLE OF APPROXIMATELY ONE AND ONE HALF INCH DIAMETER INDENTATION ABOUT EIGHT INCHES LONG BY SIX INCHES. ALTHOUGH ALPINE MIGHT CHARACTERIZE THE DIMENSIONS AS A HOLE THE SIZE OF A QUARTER AND A DENT THE SIZE OF A BASEBALL, IT APPEARS THAT BOTH PARTIES ARE IN ROUGH AGREEMENT. HOWEVER, RICH MCCANN REPAIRED THE HOLE
GREGORY M.
06/2004
5.0
roofing
  + -1 more
THE SALESMAN, MR. PAT BURKE, WAS ONE OF SEVERAL PERSONS, FROM DIFFERENT COMPANIES, WHO INSPECTED THE ROOF. HE WAS THE ONLY PERSON WHO IDENTIFIED HAIL DAMAGE. AFTER DETERMINATION OF SIGNIFICANT DAMAGE BY THE INSURANCE COMPANY, MR. BURKE ARRANGED FOR REPLACEMENT OF MY ROOF. HE OVERSAW THE JOB AND INSURED THAT ALL WORK MET MY REQUIREMENTS. THE WORK WAS GOOD AND THE ENTIRE PROCESS WAS EASY FOR ME. I HEARTILY RECOMMEND ALPINE WHEN YOU NEED ROOF WORK.
Description of Work: THEY REMOVED MY OLD ROOF AND FELT, DISPOSED OF THE DEBRIS, INSTALLED A NEW ROOF AND FELT, REPLACED ALL THE ROOF VENTS AND PIPE JACK FLASHING, REPLACED DRIP EDGE, COMBED OUT THE AIR CONDITIONER'S EXTENDED SURFACES AND PUT ''ANTI-DEBRIS'' COVERING OVER 40' OF GUTTERING.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,515
Response from ALPINE EXTERIORS
WE APPRECIATE YOUR KIND WORDS AND YOUR BUSINESS. IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU, PLEASE DON''T HESITATE TO CALL. THANKS AGAIN!
ELAINE M.
05/2004
2.0
roofing
  + -1 more
I CALLED AND LEFT A MESSAGE ON THEIR VOICEMAIL. I DIDN'T GET A RETURN CALL FROM THEM FOR A COUPLE OF DAYS AFTER THAT. WHEN THEY FINALLY CALLED, THE MAN I TALKED TO SAID THAT THEY WOULD BE OUT IN A FEW DAYS TO TAKE A LOOK. I WAITED A WEEK AND THEY NEVER SHOWED, SO I CALLED THEM AGAIN. IT'S NOW BEEN 2 DAYS SINCE MY CALL AND I STILL HAVEN'T HEARD FROM THEM. I WILL NOT USE THIS COMPANY.
Description of Work: I WANTED THEM TO COME OUT TO TAKE A LOOK AT OUR ROOF FOR HAIL AND TRACKING DAMAGE.
Rating CategoryRating out of 5
responsiveness
1.0
Response from ALPINE EXTERIORS
IN RESPONSE TO THE COMMENTS MADE BY MRS. KUNKLEMAN, ALPINE EXTERIORS WOULD FIRST LIKE TO APOLIGIZE FOR NOT RETURNING THIS PERSON''S CALL WITHIN A 24 HOUR PERIOD. IN REGARDS TO NOT INSPECTING HER HOME, WE INSPECTED THE RESIDENCE ON OR AROUND THE DATE OF MAY 26TH. THERE WERE DOCUMENTED PHONE CONVERSATIONS PRIOR TO THAT DATE AS WELL. THERE WERE ALSO SEVERAL PHONE CONVERSATIONS AND SITE VISITS BETWEEN OUR SALES REPRESENTATIVE, THE CUSTOMER, AND HER OTHER PARTIES, WHICH WERE HELPING HER TO SELL HER HOME AROUND THAT TIME PERIOD. UNFORTUNATLY, THIS CUSTOMER''S INSURANCE COMPANY DID NOT APPROVE THE MINIMAL DAMAGE FOUND AND OUR SERVICES WERE NO LONGER NEEDED AFTER THAT TIME.
STEVE S.
03/2004
5.0
roofing
  + -1 more
CLEAN, PROFESSIONAL, AND FAST. I KNOW WHAT TO LOOK FOR, I AM A CONTRACTOR MYSELF AND USED TO DO THIS TYPE OF WORK. I AM VERY PICKY.
Description of Work: TORE OFF AND INSTALLED NEW ROOF.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from ALPINE EXTERIORS
WE APPRECIATE YOUR KIND WORDS AND YOUR BUSINESS. IF THERE IS ANYTHING ELSE WE CAN DO FOR YOU, PLEASE DON''T HESITATE TO CALL. THANKS AGAIN!

    Contact information

    1601 W 5TH AVE # 203, Columbus, OH 43212

    WWW.ALPINEEXTERIORS.COM

    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Roofing,
    Gutters

    FAQ

    ALPINE EXTERIORS is currently rated 3.4 overall out of 5.

    Monday: 8:00 AM - 6:00 AM

    Tuesday: 8:00 AM - 6:00 AM

    Wednesday: 8:00 AM - 6:00 AM

    Thursday: 8:00 AM - 6:00 AM

    Friday: 8:00 AM - 6:00 AM

    ALPINE EXTERIORS accepts the following forms of payment: Check,MasterCard,Visa
    Yes, ALPINE EXTERIORS offers free project estimates.
    No, ALPINE EXTERIORS does not offer eco-friendly accreditations.
    No, ALPINE EXTERIORS does not offer a senior discount.
    Yes, ALPINE EXTERIORS offers emergency services.
    No, ALPINE EXTERIORS does not offer warranties.
    ALPINE EXTERIORS offers the following services: ROOFING, SIDING, DOORS, WINDOWS, GUTTERS.

    Contact information

    1601 W 5TH AVE # 203, Columbus, OH 43212

    WWW.ALPINEEXTERIORS.COM

    Service hours

    Monday:
    8:00 AM - 6:00 AM
    Tuesday:
    8:00 AM - 6:00 AM
    Wednesday:
    8:00 AM - 6:00 AM
    Thursday:
    8:00 AM - 6:00 AM
    Friday:
    8:00 AM - 6:00 AM