ALLIED ROOFING INC

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The roof is ok.

Very pleased.

WE REALLY LIKE OUR ROOF.

I HAD GUTTER SCREENS. THEY SMASHED DOWN THE SCREENS INTO THE BOTTOM OF MY GUTTERS SO THEY WERE CREATING A FOUNTAIN COMING OFF THE HOUSE. IT WASHED OUT MY STONE WALK, THE WATER GOT IN UNDER THE GARAGE FLOOR AND IT DROPPED THE CORNER OF THE GARAGE FLOOR ABOUT AN INCH. THE COMPANY HAS NOT BEEN WILLING TO WORK WITH ME TO CORRECT THE DAMAGES. THEIR RESPONSIVENESS AND PROFESSIONALISM ARE TERRIBLE.

ALLIED CALLED AND TOLD ME THEY WOULD BE AT MY HOME IN 1 - 1.5 HOURS TO DO THE WORK. THREE HOURS LATER I CALLED THEM AND THEY SAID THE WORKERS MUST HAVE HAD TO GO TO THE WAREHOUSE. THE PROBLEM WAS THAT THEY NEVER CALLED ME TO TELL ME THEY WOULD BE LATER THAN ANTICIPATED. THEY WASTED A DAY OF MY TIME WAITING FOR THEM.

THE ESTIMATE WAS FOR $6977 WITH A NOTATION SOME WOOD WOULD BE REQUIRED. WHEN I GOT THE BILL, THE WOOD WAS $5461. WITHOUT A CALL OF WARNING, I WAS TAKEN BY SURPRISE. I USED THIS COMPANY BEFORE, 11 YRS AGO, WHEN THEY PUT ANOTHER ROOF ON FOR ME. THEY DO GOOD WORK, BUT AT A PRICE.

ALLIED PROVIDED AN ESTIMATE FOR REPLACING THE ROOF OF OUR 110 YEAR HOME WITH ITS COMPLICATED STRUCTURE. THE AGENT WENT OVER THE ROOF THOROUGHLY AND ANSWERED MY QUESTIONS. HOWEVER THE AGENT PROPOSED RIDGE VENTS WHICH WOULD NOT HAVE PROVIDED SUFFICIENT VENTILATION DUE TO THE MULTIPLE SLOPING ROOF LINES. THE MOST SERIOUS PROBLEM WAS THAT THE AGENT DID NOT POINT OUT THAT THE ROOFING MANUFACTURING COMPANY WOULD NOT BACK UP A GUARANTEE FOR 40 OR 50 YR ROOFING MATERIALS FOR INADEQUATELY VENTILATED HOUSES. THE AGENT DID NOT KNOW OR CHOSE NOT TO TELL ME THIS IMPORTANT FACT.

THIS WAS A FLAT ROOF OVER A SMALL PORCH AREA. THEY GAVE ME A GREAT PRICE AND DID VERY GOOD CLEAN UP. I AM QUITE PLEASED.

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THEY WERE SO NICE TO WORK WITH. THEY KNEW WE COULDN'T CLOSE ON OUR NEW HOME UNTIL THE ROOFING AND SIDING WAS COMPLETE AND THEY MADE A SPECIAL EFFORT TO GET THE WORK STARTED AND COMPLETED IN A TIMELY MANNER. THEY REALLY WORKED HARD TO ACCOMMODATE US AND THEY WERE VERY PROFESSIONAL.

APPROXIMATELY TWO WEEKS AFTER COMPLETION PROBLEMS WITH OUR ROOF OCCURRED. WE HAD PROBLEMS AND DAMAGE TO THE HOUSE. IT TOOK ABOUT THREE WEEKS TO REMEDY THE PROBLEM. POOR CUSTOMER SERVICE TACTICS AND FOLLOW UP.

WHAT IMPRESSED ME THE MOST WAS THAT THEY PROVIDED A RANGE OF ESTIMATES - THEY WORKED WITH ME AND DID NOT JUST TRY TO SELL ME THE CADILLAC.

THE SALES REP WAS RELUCTANT TO SEE WHERE THE LEAK DAMAGE WAS. HE TOLD ME I NEED TO REPLACE MY ENTIRE ROOF, ON A SIX YEAR OLD HOUSE! HE DIDN''T GO IN THE ATTIC TO SEE IF HE COULD SEE WHERE THE LEAK WAS. WANTED TO CHARGE ME $3400 FOR A NEW ROOF, WHEN I WAS ABLE TO GET IT REPAIRED FOR $200

THEY PROVIDE ABSOLUTELY OUTSTANDING CUSTOMER SERVICE. GARY BEDDOW EXPLAINED EVERYTHING THAT NEEDED TO BE DONE AND WHY. BILLED EXACTLY WHAT WAS ESTIMATED. CAME OUT AND DID THE WORK JUST AS SCHEDULED. I WOULD DEFINITELY USE THEM AGAIN. THEY ARE AN EXCELLENT COMPANY.

I HAVE A CURVE AT THE BOTTOM OF MY ROOF. I SPOKE TO THE SALESMAN ABOUT THIS SPECIAL JOB AND I ACTUALLY HAD TO STOP THE WORKERS BECAUSE IT WAS BEING DONE INCORRECTLY. THEY DID START DOING IT BETTER. APPARENTLY THE SALESMAN HAD NOT COMMUNICATED THE DETAILS OF THE PROJECT. THEY HAD PROMISED ME A CHIMNEY CAP. THEY SENT PICTURES OF SOMEONE FIXING IT WITH CONCRETE. THEY ACTUALLY GAVE ME A CHIMNEY CROWN AND WE HAD A BIG DISCUSSION ABOUT THE DIFFERENCES IN TERMS AND ITEMS (I.E. CAPS, CROWNS, ETC.) I THINK THEY HAD A BAD SALESMAN WHO IS NO LONGER THERE. THE CRAFTSMEN WERE GOOD. I HAVE FOUND NAILS AND CHUNKS OF SHINGLES AFTER THE FACT. THAT WAS DISAPPOINTING TO ME. I THINK MAYBE THEY WERE NOT USED TO WORKING ON AN UNUSUAL ROOF. THEY NORMALLY HAVE A 3 DAY HOLD ON CHECKS, BUT THEY CASHED MINE IMMEDIATELY. NO COMPLAINTS ABOUT THE ROOF. IF THE SALESMAN UNDERPRICED THE PROJECT, I WISH THEY WOULD HAVE COMMUNICATED THAT TO ME. I WOULD NOT CALL THEM AGAIN FOR A DIFFICULT CUSTOM TYPE JOB.

WHEN I CALLED THE OFFICE, I DIDN''T GET RETURN CALLS. WHEN I CALLED KIRK DIRECT ON HIS CELL PHONE I DID. I LIKED THE WORKERS BUT THEY DIDN''T SHOW UP WHEN THEY SAID THEY WOULD,

VERY HAPPY WITH THEIR WORK AND PRICES. HIGHLY RECOMMENDED.

WORKERS PROTECTED PROPERLY WHILE WORKING. FOLLOW UP GREAT, CALLED TO MAKE SURE I WAS SATISFIED.

MEMBER WOULD USE THEM AGAIN.

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