At All Pro Doors we offer a wide selection of quality products and services. We carry residential and commercial garage doors from top of the line companies including, but not limited to, Amarr Doors and Carriage House Luxury Doors. We also offer a great selection of quality residential and commercial door openers from Genie Garage Door Openers. We also offer services in our design center to ensure your garage door is the make, style, color, and feel you want for your home. Cost determined by the job. Travel charges apply. Extra charge for after-hours service.
The door went ajar on Sunday afternoon, I called first thing Monday morning (~8am) and had an appointment at noon. The technician arrived a few minutes ahead of schedule, was fast, courteous and effective and fixed the problem while maintaining the integrity of the existing wooden garage door. The estimate was accurate and explained prior to the work being done. Without knowing what caused the failure, I was given a contingency cost in case there was a hidden reason for the failure. After getting the door leveled out, we found the snapped wire (as anticipated). The work was done in less than an hour and left everything clean.
Description of Work: We had a wooden garage door that slipped the track because of a broken cable. The left side was an inch from the ground, but the right side was up about a foot. The door was released from the angle and put back into working order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MS JACKIE M.
08/2013
5.0
garage doors
 + -1 more
They did exactly as they said they were going to do. They were very professional throughout and I was pleased with their work.
Description of Work: I purchased a Big Deal for Garage Door Reconditioning PLUS Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
PAULA K.
07/2013
5.0
garage doors
 + -1 more
The service was great. The young man that came out to do the service was very prompt, courteous, and professional. He went about his business, told us exactly what he was doing, did everything that I had purchased, and the garage door works great. We did not spend more than the $99 big deal.
Description of Work: All Pro Overhead Door Systems LLC did a garage door tune-up plus roller replacement for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
NIKESH B.
07/2013
5.0
garage doors
 + -1 more
Came on time, very professional and courteous, will definitely call again and recommend to friends
Description of Work: Fixed my Garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Brian G.
07/2013
5.0
garage doors
 + -1 more
Excellent Service. When they first arrived to evaluate the repair they discovered they did not have the proper springs with the technician. They offered us several options to get the job done quickly but we chose to wait for the same comperable spring. They were able to quickly get the correct springs and were back the next day to make the repair. The job was done quickly and they even did a tune up afterward which improved the performance dramatically.
Description of Work: Replaced springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Laurie B.
07/2013
4.0
garage doors
 + -1 more
It was good! There were no additional charges outside the big deal amount.
Description of Work: I purchased a big deal for All Pro Overhead Door Systems. They serviced the rollers and replaced the nylon rollers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ethan H.
07/2013
5.0
garage doors
 + -1 more
I came home on Comfest Friday to find my garage wouldn't open. It was Comfest weekend and I live near the Short North so parking is a premium. We were going for dinner that evening and didn't have much time to wait. All Pro was simply excellent, they were able to come out that afternoon, they arrived on time, knew what they were doing, clearly more so than the company that installed the door. The gentleman who fixed my door was pleasant and courteous. All in all it was a very good experience.
Description of Work: Replaced my spring with 2 springs (it was incorrectly installed by another company) and adjusted the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
EDWIN L.
06/2013
3.0
garage doors
 + -1 more
1. First call - oiled and reset garage door; didn't fix problem. Door would still only go up a foot. 2. 2nd service call - replaced circuit board; door would now go up and down OK. But left with garage door springs hanging loose on one side of garage. 3. 3rd service call - replaced garage door springs on both sides of garage for $175. Everything now works.
Description of Work: Repaired Jeanie Automatic Garage Door Opener - door would go up only about a foot.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$305
David H.
06/2013
5.0
garage doors
 + -1 more
I purchased an Angie's List Big Deal special offer for this service. I give them all A's and I will use them again in the future.
Description of Work: I used All Pro Overhead Door Systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert P.
06/2013
5.0
garage doors
 + -1 more
He was prompt and did what he was suppose to do.
Description of Work: I used All Pro Overhead Door Systems LLC to replace the wheels or barrings on the door and lubricated it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David D.
06/2013
5.0
garage doors
 + -1 more
All Pro Overhead Door Systems were prompt. They did the work very well. There was no issues with their work. I was very satisfied.
Description of Work: I purchased an Angie's Big Deal to my garage door inspected and oiled. I only had to pay the original price of the Big Deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Suzanne T.
06/2013
5.0
garage doors
 + -1 more
I used an Angie's List Big Deal special offer for the reconditioning service. He did a nice job and was pleasant and professional. He did the work and left. His pricing was fair and he did a great job.
Description of Work: I used All Pro Overhead Door Systems to recondition my garage door. Later on our garage door springs went out so we called him back. He fixed it and we were very happy with it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Donna D.
06/2013
5.0
garage doors
 + -1 more
He did a nice job and new what he was doing. He was quick and fast.
Description of Work: This was a Big Deal for Garage Door Reconditioning PLUS Roller Replacement!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
JACKIE F.
06/2013
1.0
garage doors
 + -1 more
l called All Pro for an estimate for a replacement garage door. They said they would send someone out on 6/14 between 3 and 5. I left work early to be home by 3 and waited. No one came, so at 4:45 I called the office. I was told I was on John's schedule for the day and someone would call him and have him call me right away to tell me when he would arrive. I didn't get a phone call. At 6:25 I was in the garage and an unmarked truck pulled up and the driver asked if he was at (my address). I confirmed he was and he said he had come to do an estimate, he did not identify himself as being from All Pro. I said I had expected him between 3 and 5, and he said "yeah, I've been running late all day". I decided to let him do the estimate so he parked the truck and got out. A young woman and a boy about 10 or 11 got out, too. All three were dirty and disheveled. The woman and boy stood in my garage while John took measurements and talked to me about the estimate. The estimate gave the size of the door and prices for insulated and non-insulated. I asked about removal of the old door and whether the price of the new door included new tracks and springs. John assured me that it was all included but without it being in writing I had no guarantee that there wouldn't be extra costs when the door was installed. The day before, I had gotten an estimate from Graf and Son. Their salesman was very professional, he brought samples of insulated and non-insulated so I could see the difference, and the estimate was very detailed about what was included. I'm buying my new door from Graf and Son.
Description of Work: Gave me an estimate for a replacement garage door.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from All Pro Overhead Door Systems LLC
I would first and foremost like to apologize for the inconvenience. I was extremely taken back when I read this review due to the , tardiness, lack of communication and child being on site. As John and Samantha go, John is one of our lead residential technicians, and Samantha "the girl" has been in a residential training program for about six months with our company. As for the child, I was informed he is Samantha's little brother and unannounce to myself he was picked up in the latter part of the day do to a family emergency. I have since clearly explained to Samantha and John we cannot and will not have anyone on our estimates or job sites that is not directly affiliated with our company especially a minor. As for communication, this is something that we stress as it is the backbone our business for so many reasons, and I believe all of our technicians understand and take very seriously.We try to practice this in all facets of our business from our "on the way" call to our written estimates, and once again we apologize if this was not apparent and/or made clear in any way. Last but not least I would like to offer a reality of our business. Although we try extremely hard to be neat and on time due to the nature of our business sometimes that is a impossibility. We work all day in garages with dirty, greasy doors and although we carry a extra set of clothing, unfortunately sometimes at the end of the day our technicians show obvious signs of a hard days work. John And Samantha went to seven residential and two commercial jobs on that Friday, our technicians are not dirty or disheveled people as I'm sure our reputation can speak for. I did speak with this potential customer and thanked her for taking the time to bring her concerns to my attention. We offered our apologies and help in any way we could to make up for her inconvenience. She stated that even though she paid a couple hundred dollars more for a comparable product with the other company she would be understandably sticking with them based upon her experience and opinions. I have spoken in great length with all of our service techs about this issue. We Would all like to once more extend our apologies. We will definitely take something positive from this experience and try to serve our existing and potential customers better in the future. Thank you all for your time and consideration in using All Pro Overhead Door Systems, llc for all of your residential and commercial door needs. I'm more than confident you will not be disappointed. Joseph Miller / President
Augustine T.
06/2013
5.0
garage doors
 + -1 more
It was the first time I have been using them. They were very friendly and thorough, nothing negative. The work met my expectations. I would use them again.
Description of Work: I have been using a Big Deal from All Pro Overhead Door Systems. They did an inspection of the garage door and they greased the wheels. They told me some things to look out for in the future. They came later and replaced the ribbon at the bottom of the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
David N.
06/2013
5.0
garage doors
 + -1 more
It went fantastic. The technician was friendly and prompt. He got our garage door working like new!
Description of Work: Tuned garage door mechanisms and replaced rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bridget D.
06/2013
5.0
garage doors
 + -1 more
They did a great job but my only problem is that they guy that came out said I really need it. It was kind of as well as I paid for so I have it done anyway even though I don’t need it. They guy that came out did a good job.
Description of Work: I purchased a "Big Deal" from All Pro Overhead Door Systems LLC and they did a service at my door system.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
MICHAEL & ARLENE A.
06/2013
5.0
garage doors
 + -1 more
Our garage door wasn't closing all the way. It would get near the bottom and go back up. I called on a Friday afternoon, and there was a technician at our house Monday. He was the nicest young man! It didn't take the fellow long to figure out what was causing the problem and repair the garage door, which was much cheaper than replacing it. He also took care of the routine inspection and maintenance. I saved money by using an Angies List coupon. Highly recommend!
Description of Work: Repaired garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
thomas N.
05/2013
5.0
garage doors
 + -1 more
Purchased a Big deal for All Pro Overhead Door Systems LLC. They came out and did a service on the garage door. They inspected, lubricated and made adjustments on the door. They did a good job on the door.
Description of Work: All Pro Overhead Door Systems LLC serviced the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret D.
05/2013
4.0
garage doors
 + -1 more
Everything is is working well. They were on time, and professional.
Description of Work: They lubricated all of the rollers, tightened all the bolts, left behind some extra rollers, and just a general tune up. I used a big deal with them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
ROBERT S.
05/2013
5.0
garage doors
 + -1 more
The service was scheduled promptly and the service provider arrived on time, was professional in appearance and action. He completed the work promptly, offered some maintenance tips and was on his way. The door is old and the service provided was worth the cost and time.
Description of Work: Inspected garage door, installed new rollers and lubricated the door hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tony B.
05/2013
5.0
garage doors
 + -1 more
Excellent service, workman on time, pleasant, efficient
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Amanda L.
05/2013
5.0
garage doors
 + -1 more
The technician arrived promptly, was polite and proficient, answered MANY questions patiently. Will use this company for future garage door needs.
Description of Work: Big Deal for garage door tune up and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cathy M.
05/2013
5.0
garage doors
 + -1 more
Ok. I thought they were going to tune up the garage door opener.
Description of Work: Changed wheels and greesed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Beverly D.
05/2013
5.0
garage doors
 + -1 more
We were extremely happy with the punctuality and professionalism of Joe and his assistant. The doors were fixed and additional safety measures taken for the future.
Description of Work: One of our garage doors had a broken spring mechanism and All Pro came out the same day that the door broke and they fixed it in a timely and professional manner. Additionally, it was noted that we did not have the safety cables on our other garage doors that could potentially cause a problem in the future, so All Pro corrected that as well.
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Service Categories
Garage Doors,
Doors
FAQ
All Pro Overhead Door Systems LLC is currently rated 4.8 overall out of 5.
All Pro Overhead Door Systems LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All Pro Overhead Door Systems LLC does not offer free project estimates.
Yes, All Pro Overhead Door Systems LLC offers eco-friendly accreditations.
Yes, All Pro Overhead Door Systems LLC offers a 10% senior discount.
Yes, All Pro Overhead Door Systems LLC offers emergency services.
Yes, All Pro Overhead Door Systems LLC offers warranties.
All Pro Overhead Door Systems LLC offers the following services: Sales, Repair, & Installation, Residential & Commercial Overhead Garage Doors & Openers.