Gentleman that came out was prompt, friendly, professional and quick. Took about 5 minutes to get key out of lock, 5 more minutes to pay and he was done. Reasonably priced and was able to use a coupon from Angie's List (always a plus!). Would call them again if needed.
Description of Work: Called out to extract a key that had broken off in a camper door lock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Karen L.
08/2011
5.0
locksmith
+ -1 more
Tim was incredibly professional, efficient, and he made the extra effort of switching a sticky lock with a better working lock for no extra charge. Tim is like the nicest guy on the planet, treats you as if you are family. Would.... no will.... highly recommend in the future. Tim worked quickly, was extremely competent, and shared his expert knowledge with me. Seriously, if you need a locksmith... call this guy. He's the guy for the job!
Description of Work: After having a bad experience with a company found in yellow pages, I contacted several companies thru Angie's List. Tim answered the phone, asked detailed questions in order to give me an accurate idea of pricing, and agreed to come out same day. He arrived at 3pm on the dot, as agreed upon, and took care of re-keying four locks. Two of the locks we did not have keys for-- having just moved into new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Amy J.
06/2011
5.0
locksmith
+ -1 more
I called him and we wanted to get a key made for the front lock. He was very knowledgeable and gave me a lot of input about matching the locks and keys for other doors in the house. Ultimately, we did not use him because the handyman who was working with us was able to fix the problem we were having, but if I ever need a locksmith in the future I'm definitely calling these guys!
Description of Work: I thought we would need a locksmith to make a key for the front door of my father's house.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
CAROLE C.
03/2011
5.0
locksmith
+ -1 more
Quite well. These were older doors, so parts had to be ordered. Installation was carefully and neatly done.
Description of Work: During the process of renovating our Chapel (Central College Presbyterian Church) we needed appropriate locking/opening mechanism for the front/street doors. Albany Lock Co. was able to determine the needed hardware, even checking with local fire authorities to be certain, and to then install it in a timely fashion. We appreciate the attention to detail and prompt service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,064
Tania M.
11/2008
5.0
locksmith
+ -1 more
Great. He was very nice, professional and punctual.
Description of Work: Changed our locks and keys to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
CHARLES C.
11/2008
5.0
locksmith
+ -1 more
A tenant had broken off his key in his deadbolt, so we couldn't unlock the deadbolt. We called Tim in the morning and he came out that day. He was able to remove the old deadbolt without damaging the door, and he put a new deadbolt on. Excellent experience.
Description of Work: Tim removed a deadbolt that had a key broken off in it. He replaced it with a new one.
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FAQ
ALBANY LOCK & SAFE is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
ALBANY LOCK & SAFE accepts the following forms of payment: Check