AIRQUICK

THE UNIT NEVER WORKED RIGHT. THEY HAD TO COME OUT 12 TIMES OVER THE PAST YEAR AND NEVER COULD RESOLVE THE PROBLEM TO MAKE THE AIR CONDITIONER WORK PROPERLY. NOW, THEY ARE TELLING ME THAT THE UNIT THEY INSTALLED A YEAR AGO IS A LEMON AND THAT THEY WILL GLADLY REPLACE IT FOR ME AT MY COST OF $3200, WHICH INCLUDES KNOCKING OFF THE $600 THAT WE'VE ALREADY SPENT HAVING THEM DO UNSUCCESSFUL REPAIRS TO THE BRAND NEW UNIT THEY INSTALLED. IT RUNS CONSTANTLY, AND DOESN'T COOL. I FOUND THAT THEY INSTALLED A 3 TON UNIT FOR OUR HOME WHICH IS ONLY 1200 SQUARE FEET, AND I'VE BEEN TOLD THAT THIS SIZE OF A/C UNIT SHOULD BE ABLE TO TURN OUR PLACE INTO A MEAT FREEZER. IT IS UNBELIEVABLE. THE SYSTEM THEY PUT IN IS SUPPOSED TO COOL 2500 SQUARE FEET, AND IT CAN'T EVEN COOL HALF OF THAT. THEY'VE ALSO REPLACED PARTS THAT DIDN'T NEED REPLACED, THEY PUT IN A NEW THERMOSTAT WHICH DIDN'T SOLVE THE PROBLEM, AND THE OWNER SAID HE WOULD REFUND THE $158 FOR THAT, BUT THEY HAVE NOT YET.

THIS COMPANY WAS SENT OUT BY MY WARRANTY COMPANY. HE RECOMMENDED THAT THE UNIT BE CLEANED AND SERVICED, HE GAVE ME AN ESTIMATE THAT WOULD NOT BE COVERED BY WARRANTY. HE WAS SENT OUT A SECOND TIME THE UNIT WAS NOT WORKING AS PER ANOTHER COMPANY THAT I HIRED TO DO THE MAINTENANCE. THE SECOND COMPANY DID NOT RECOMMEND THAT I CALL THIS COMPANY AGAIN. AIR QUICK ASSESSED THE SECOND PROBLEM AS A LACK OF MAINTENANCE. BUT WHEN AIR QUICK CAME OUT THE FIRST TIME TO FIX THE ORIGINAL PROBLEM, HE NOTED ON THE INVOICE THAT THE UNIT IS OPERATING NORMALLY.