Aire Serv of Greater Columbus

Person who came in to check A/C was nice, and knowledgeable. Good Service would recommend.

Al went well. Technician was thorough, courteous and professional

Oh, gosh, so long ago but we remember being very satisfied with the service to the point that we'd ask them back.

It went well, I would recommend them.

Provider was on time and polite. The part that needed replaced was extremely overpriced however.

They were able to come out ahead of schedule and called to make sure that was okay. He checked everything over really well. He explained everything too and there were no issues.

The company representative was very courteous and prompt. Took the time to explain what he did and what he found. I would use them again.

All went very well. C.J. did his 23 pt check-up/tune-up and found all was well (the furnace is just a year old, so that sounds right). He was very knowledgeable and friendly, and after the tune-up even showed me how he had cleaned the igniter, and said this would be the one component that would likely go bad first over the coming years, especially if it's not cleaned periodically. The price of $49 was exceptionally good due to the Angie's Special Deal on this service.

It turned out well. I like the fact that he came on time. He was very professional. He also gave me a checklist that he used and he actually emailed it to me so I have a copy of it. He explained to me what he did and what he checked in with the things I want to monitor overtime. I really like that.

They did great! He was very punctual and knowledgeable.

The service tech was on time. It only took a few days to have the appointment after I called. He was very professional. He knew we were putting our house on the market in a few months, and he did not try to upsell or charge us extra for un necessary work. I appreciate an honest service tech!! I would recommend this company!!

The young man who came was very professional, friendly and easy to talk to. He was very helpful and explained all my options.

He was so professional and helpful. A great job.

Craig Van Aelst (Technician) arrived on time. Upon entering my home, he put on paper shoe coverings so as not to track any dirt onto carpet, vinyl flooring and down steps into the basement. After providing the 22-Point Furnace Inspection and Cleaning, he entered the findings into an Adobe document, talked with me about them, and then sent the document to me via email. All of this occurred within half an hour.

Technician was very thorough and explained many things I didn't know. He also told me the approximate life of several of the working parts and what I could expect to happen if the fireplace isn't working. Very good company. I highly recommend them.

The technician was excellent. He explained what he was doing. At the end he explained the condition of our furnace. And he even helped us a little bit with our rules for the thermostat (how to navigate it).

he was clean and efficient and professional and showed me a thorough checklist at the end, talking through all the things he saw and anything that might need to be replaced in a few years. he emailed me this list when he was done talking through it so I could have it in my files.

Went well, person seemed very knowledgeable... in fact, so much so that we were tired of standing and hearing all the expertise about what he had done for us. A young man, very personable, however, talked a bit much. He did not encourage us to buy unnecessary services, but recommended yearly inspections. Seemed very fair and unbiased.

Tech showed up on time, was friendly and professional. Inspected furnace and when completed went over with me in detail everything he did. Made recommendations but did pressure me into buying anything. The price was good and the service was even better,

They called ahead to let me know they would be there on time. The person that showed up to do the works name was CJ and he was very polite and was very capable of supplying information about what he was doing while managing a conversation with my 7 year old and performing the work that he came for. I was very impressed with both his level of professionalism and being able to be so personable. I would use them again and highly recommend their service.

It worked out great. He was very knowledgeable. He checked the unit outside as well to make sure everything was working properly. I would use him again in the future.

They were on time, the price was right, and the technician was informative. Furthermore, he was very professional, didn't try to upsell any services, and called ahead of his arrival. I would definitely use the company again.

Quick & easy. I called, they came 2 days later exactly on time. Technician named CJ was prompt, polite & very knowledgeable. They use digital check lists & receipts so no paperwork left lying around. Perfect.

If I could give some rating higher than all "A" I would. I can't say enough good things about Dale and Aire Serve. Granted, I've only had two experiences with them but both have been above and beyond anything I expected. The first was a regular maintenance check on a very old AC unit at a new rental. They could have come in and looked at it and its rusty housing and old pipes and said "you should replace this" as MANY other contractors would have done, but they didn't. They ran their tests and determined that, old or not, it was working just fine. They did their spring maintenance on it, gave me my Angie's list discount and 30 odd dollars later I had an AC unit ready for a tenant. My next interaction with Dale came of course on a holiday (Labor Day) when it seems ALL HVAC issues seem to arise. A tenant called saying the AC wasn't cooling properly. While not an emergency, an unhappy tenant. I emailed Dale and didn't expect nor require a response until after the holiday, but Dale called me back on Sunday morning (after submitting my request very late Saturday night) and assured me that he works weekends and holidays and there is NO EXTRA CHARGE for that service. After I picked my jaw off the floor we arranged for him to service the unit later that day. He worked with me and my tenant to schedule an agreeable time, tested the unit, determined there was nothing wrong, then did some regular maintenance on the unit. He also spoke with the tenant to help the tenant understand how air conditioning works (a lot of people don't know much about that) and explained why the system was taking a while to cool and helped my tenant re-route the air flow for greater comfort. It was this extra step that really defines this company for me. On top of the great, honest work that they do they go the extra mile to help explain how the system works and to help make things more comfortable. This was above and beyond, and very appreciated. Then instead of charging me a repair call or holiday hours, he charged me for a regular maintenance service call which was a very reasonable $79. We have several rental properties and I intend to use Dale and AireServe for every one of them. It's so great to have a reliable company for such an important job.

CJ, the tech, was very knowledgeable and professional. Very happy with service.