About us
Business highlights
151 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
3.34 Reviews
Showing 1-4 of 4 reviews
HAROLD & TAMMY S.
09/2018
home security systems
+ -1 moreMy father had signed up for their services and he passed away in March of this year. I called them and told them to cancel it and they refused and said they wanted a full death certificate and that they would need to process that and it could take a month. I offered them the article of the obituary and they wouldn't accept that as proof to end the service. The person they contracted with is now deceased and they are denying to end the service and it is very inappropriate. Also they shouldn't hold my mother, who still lives at the home, to that contract without establishing a new one. It's expensive to get a death certificate and they still weren't even guaranteeing that the service would be cancelled if I provided it to them. They also only offered to take off 1/3rd of the monthly price of service AFTER we were calling to cancel and it just seems that they are taking advantage of elderly people, who aren't able to shop around and try to find the best deal.
Description of Work: Security service.
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Response from Adt
Julie F.
07/2016
home security systems
+ -1 moreunknown
Description of Work: We dropped ADT after 30 years. Our equipment was old, and--we learned later--some of the door and window contacts were defective. We weren't as safe as we had believed ourselves to be! Other security firms contacted us to upgrade to modern equipment, and we received quotes. The only time I ever heard from ADT was when their bill came in the mail. I contacted ADT to get a competing quote, and their prices were much, much higher. They offer great deals for new customers, but existing customers are taken for granted unless they threaten to quit.
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Ruby D P.
08/2015
home security systems
+ -1 more.
Description of Work: I use this company for home monitoring and it is excellent. They are fine, however, I have not received my list of maintenance work that I had done, although they told me they would email it to me. Other than that, they are very nice.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$25
Angela H.
06/2015
home security systems
+ -1 moreunknown
Description of Work: They are very customer oriented. They handle all our home security needs
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
1550 Old Henderson Road, #27, Columbus, OH 43220
http://www.adt.com/media/home-security?ecid=nafresi00043Service hours
Sunday:
9:00 AM - 11:00 PMMonday:
9:00 AM - 11:00 PMTuesday:
9:00 AM - 11:00 PMWednesday:
9:00 AM - 11:00 PMThursday:
9:00 AM - 11:00 PMFriday:
9:00 AM - 11:00 PMSaturday:
9:00 AM - 11:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Adt is currently rated 3.3 overall out of 5.
Sunday: 9:00 AM - 11:00 PM
Monday: 9:00 AM - 11:00 PM
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
Adt accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Adt offers free project estimates.
No, Adt does not offer eco-friendly accreditations.
No, Adt does not offer a senior discount.
No, Adt does not offer emergency services.
Yes, Adt offers warranties.
Adt offers the following services: Features: Video surveillance With video surveillance, seeing is believing. Find everything you need to keep you and your loved ones informed and up-to-date — even when you’re away from home. Wireless Security The benefits of wireless home security make it an ideal solution, whether you’re a homeowner, renter, or you’ve eliminated your home phone landline altogether. Flood Monitoring When the alarm is triggered, every second counts. With six fully redundant Customer Monitoring Centers, you c
Contact information
1550 Old Henderson Road, #27, Columbus, OH 43220
http://www.adt.com/media/home-security?ecid=nafresi00043Service hours
Sunday:
9:00 AM - 11:00 PMMonday:
9:00 AM - 11:00 PMTuesday:
9:00 AM - 11:00 PMWednesday:
9:00 AM - 11:00 PMThursday:
9:00 AM - 11:00 PMFriday:
9:00 AM - 11:00 PMSaturday:
9:00 AM - 11:00 PM