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Active Glass & Mirror, Inc.

Glass and Mirrors, Windows, Screen repair,

About us

Active Glass & Mirror, Inc. has been Family Owned and operated for over 25 years! We take great pride in excellent customer service and quality workmanship. Customer Satisfaction is our number 1 goal! Our team will work with you to choose the right glass and mirror products for your specific needs. Our staff is trained to be knowledgeable of all Federal and State glass & mirror regulations. We have been a member of the Better Business Bureau (BBB) since 1995 and have an Excellent A+ Rating. We are also a proud member of the National Glass Association (NGA) and the National Federation of Independent Businesses (NFIB). There are always new and exciting products coming to the glass and mirror industry and Active Glass & Mirror, Inc. is ready to educate you about them. We offer a wide line of flat glass & mirror products. Delivery and Installation services are offered in Columbus, Ohio and all surrounding suburbs.

Business highlights

39 years of trusted experience
Family Owned & Operated

Services we offer

Single Pane & Insulated Window Glass Replacement, Glass Table Tops, Glass Shelves, Bathroom Mirrors, Wall Mirrors, Glass Furniture Top Covers, Window Screens, Storm Windows

Services we don't offer

Shower Door Installation. Auto Glass. Bent Glass. Complete Window Replacement.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 178 reviews

Christina T.
10/2019
5.0
glass repair, doors
  + 0 more
Active Glass was fantastic. They responded promptly to my request for quote. They even told me I could save money by dropping the doors off at their shop. The work they did was great. I would definitely use them again.
Description of Work: Had glass replaced for built in bookcase doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Toby P.
06/2018
5.0
glass repair
  + -1 more
They did a great job, on time, for a reasonable price
Description of Work: new top for patio table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

lisa F.
08/2017
5.0
glass repair, replacement windows
  + 0 more
It went well. They were responsive and professional
Description of Work: broken window glass replacement

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Cecilia B.
07/2017
5.0
glass repair, replacement windows
  + 0 more
Technician (Brian) was very profesional, punctual and friendly.
Description of Work: Replaced glass on 11 windows throughout the house. Seals had broken making the glass look horrible.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail F.
06/2017
5.0
glass repair
  + -1 more
What a great company Active Glass is! Everything was superb, from the phone person to the person who picked up damaged deck table and delivered the table with the new glass top. The diameter was non-standard, so it had to be made for us. We had a choice of glass and chose one of the more expensive ones because it matched what we had before. The whole job, with pickup and delivery, took about a week! The result was just what we wanted. They told us the price in advance --- very reasonable! --- and there were no surprises. A great, great company!
Description of Work: Replaced broken glass top on 46.5 inch diameter circular deck table, with central hole for a deck umbrella.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Leslie S.
02/2017
5.0
glass repair
  + -1 more
I called a few other companies and was okay with their estimates but Brian seemed more Knowledgeable and really cared about our situation. (Which means a great deal to me when I hire a contractor). From beginning to finish I could not have asked for a better Company To Hire! They kept in contact with me (as my glass had to be special ordered) and when Brian ran into a problem with installation, he immediately notified me as to when he can return with additional help. Within a couple hours he was right back. Brian and Sam did a great Job! Will definitely hire again.
Description of Work: Needed the glass in my sliding patio door replaced as a new set of doors was not an option due to how my sun room was installed and the age of my frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt A.
01/2017
5.0
glass repair
  + -1 more
Probably couldn't have gone better. Arrived on time for estimate appointment, advised of the delivery time for the replacement glass, which was pretty accurate. Replacement was quick, and very professional.
Description of Work: The outside pane of. a half-circle window cracked. Had Active Glass come out, provide estimate, and do the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael H.
12/2016
5.0
glass repair
  + -1 more
Active Glass was great to work with from start to finish. They responded promptly and replaced the glass within two days of the original estimate. Brian was very professional and knowledgable. Would definitely use them again.
Description of Work: Needed to have two glass panes replaced on a screened-in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

LINDA P.
09/2016
5.0
glass repair, replacement windows
  + 0 more
Found 1 crack oh the interior side of home window, After 1 phone call, AG&M came out the next day and measured the window, I received a quote for the job that afternoon. Approved and the order was placed for the replacement glass. Because this is an annealed insulated glass unit, I was informed it would be about 2 weeks for the glass unit. Sure enough, 2 weeks later- glass unit available and was able to have it installed that week. Installation took less than 15 minutes and the service technician called because he was running ahead of schedule and wondered if he could come early. You bet!
Description of Work: Replace cracked glass in home window (double pane insulated)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Hermine W.
06/2016
1.0
glass repair
  + -1 more
Glass installed but caulking was very sloppy and not in a bead you would expect from someone installing window glass pane.
Description of Work: Remove plexiglass window pane and replace with window glass.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$135

Response from Active Glass & Mirror, Inc.
I was informed by our Glazier that your garage window had been broken into before and another person or company sealed a piece of Plexiglas into the opening with silicone. You wanted the Plexiglas exchanged for real glass. You have a single pane aluminum framed window that was not designed to have glass held in by silicone, or any other type of caulking. Our Glazier advised you that this window is missing the glazing stops that are designed to hold the glass in place. The grids that fit over the glass are too short to cover the entire piece of glass, because of the missing stops. We only replace glass using your existing window parts. He informed you that all he could do is silicone the glass into the frame and even remembers you saying it was nothing to worry about. He thought he had explained this to you thoroughly before he left. If the job was unacceptable, he should have been informed by you or you could have called our office to have this resolved. Sincerely, Christa Culpepper President

Michael H.
06/2015
5.0
glass repair
  + -1 more
Outstanding! Contacted Active Glass to get a quote on making a small round table glass top. Quoted me a very reasonable price and made the product the next day. The staff was very helpful and friendly. Great service, great price!
Description of Work: Made a custom glass tabletop for a small table

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

DAN L.
10/2014
5.0
glass repair
  + -1 more
We took the mirror in and there was someone available to do the work then. We waited msybe 15 minutes and the mirror was shortened and polished.
Description of Work: We were updating our bathroom and needed to have the mirror shortened. We called them and asked the cost and how long it would take; they said probably overnight.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11

jeremy D.
10/2014
5.0
glass repair
  + -1 more
They Showed up and installed the glass the day they said, they did an amazing job and were super amazing to work with from a non owner occupants point of view! i will be using them in the future on other properties i own! Amazing job guys! Oh as far as price point it was 130 dollars for a small bathroom window that was shattered.
Description of Work: had a window broken in a vacant house i owned, i called active glass to come out and give me a quote, told them where the lock box was and how to unset and reset the alarm. They showed up they day they stated, gave me a quote and we set up the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

WILLIAM R.
08/2014
5.0
glass repair, replacement windows
  + 0 more
I contacted Active glass to perform the service described above. Christa was very helpful and we were able to set up an appointment for the repair. The installer, Brian, was on time and replaced the glass which had become crystalized from the broken seals. He was very friendly and took the time to answer my questions. The cost was just for the labor since the glass was provided by the manufacturer. I was very pleased with the service and the quick turn around by Active Glass. I would use them again if I had window or glass issues. The company also offers a 10% discount to Angie's List customers.
Description of Work: Replaced the glass in two vinyl windows with broken seals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Victoria M.
07/2014
5.0
glass repair, replacement windows
  + 0 more
They were very good, I looked for repairs from them. They said I was out of range but they still came out. They are very timely and professional. It didn't take them long to complete job at all.
Description of Work: I had a single pane glass replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

david T.
07/2014
4.0
replacement windows
  + -1 more
They were fine. They provided a pretty quick service.
Description of Work: They replaced our window panes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy K.
06/2014
5.0
glass repair, replacement windows
  + 0 more
It was just fine. They have good rating. They have professional representatives and the work was done on time with quality. The price wasn't competitive.
Description of Work: Active Glass & Mirror replaced some double tin glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

James & Donna M.
06/2014
5.0
glass repair
  + -1 more
GLASS WAS CUT SLIGHTLY TOO LARGE FIRST TIME BUT THEH RE-CUT TO CORRECT SIZE
Description of Work: MADE A NEW BEVELED AND FITTED GLASS TOP FOR FORMAL DINING TABLE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RANDALL H.
06/2014
5.0
glass repair
  + -1 more
Christa provided a thorough explanation of the various options available. Regular glass has a slight green tint to it, and I asked if there was a colorless variety available, and Christa explained that there was. For that option there was an additional cost and it would have taken longer, so I opted for the regular glass. I also asked about the options available for polishing the edges.
Description of Work: Cut replacement shelves for a chrome-and-glass stereo stand. One glass shelf 50" x 12", one glass shelf 20" x 12", and one mirrored shelf 50" x 12".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103.12

Deanna S.
06/2014
5.0
glass repair
  + -1 more
They were friendly nice courteous and affordable.
Description of Work: Made me a piece of glass to cover my dresser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

betsy R.
06/2014
4.0
glass repair
  + -1 more
glass replacement went well and as scheduled
Description of Work: glass replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David Z.
05/2014
5.0
glass repair
  + -1 more
They were excellent and they did the job exactly as they were supposed too. Their price was extremely reasonable. I would use them again.
Description of Work: Active Glass & Mirror

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

connie C.
05/2014
5.0
glass repair
  + -1 more
they arrived on time, took the measurements and gave me the final price. My order arrived few days sooner than expected and they came and inserted the window pane. They also offer a 5 year warranty that was transferable to the new owners of the house I was selling.
Description of Work: replaced double window pane

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

ELIZABETH V.
09/2013
5.0
glass repair
  + -1 more
Great. On time. Quality work. I had some rotten window framing and they recommended a carpenter. Also gave advice on whether to install sconces on an existing mirror.
Description of Work: Replaced broken panes in casement windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

SUKI W.
01/2013
5.0
glass repair
  + -1 more
Because their website says "Custom & Standard shapes & sizes" and "Mirrored walls" I sent Active Glass a request for estimate and included photos of the vanity above which I wanted to install mirrors. Three days later I received a polite response in which I was told "When trying to fit mirrors in between 2 walls and to the ceiling - we have trouble fitting mirrors correctly, due to the fact walls are never exactly square...." I appreciate the candor and them not taking on a project they didn't feel would be successful. Their website needs to be revised to more accurately reflect the work they are willing to do.
Description of Work: Request for estimate.
Rating CategoryRating out of 5

Contact information

6009 Radekin Rd, Columbus, OH 43232

http://www.activeglassmirror.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Screen repair,
Doors

FAQ

Active Glass & Mirror, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Active Glass & Mirror, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Active Glass & Mirror, Inc. offers free project estimates.
Yes, Active Glass & Mirror, Inc. offers eco-friendly accreditations.
No, Active Glass & Mirror, Inc. does not offer a senior discount.
No, Active Glass & Mirror, Inc. does not offer emergency services.
No, Active Glass & Mirror, Inc. does not offer warranties.
Active Glass & Mirror, Inc. offers the following services: Single Pane & Insulated Window Glass Replacement, Glass Table Tops, Glass Shelves, Bathroom Mirrors, Wall Mirrors, Glass Furniture Top Covers, Window Screens, Storm Windows
Shower Door Installation. Auto Glass. Bent Glass. Complete Window Replacement.

Contact information

6009 Radekin Rd, Columbus, OH 43232

http://www.activeglassmirror.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed