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Active Glass & Mirror, Inc.

Glass and Mirrors, Windows, Screen repair,

About us

Active Glass & Mirror, Inc. has been Family Owned and operated for over 25 years! We take great pride in excellent customer service and quality workmanship. Customer Satisfaction is our number 1 goal! Our team will work with you to choose the right glass and mirror products for your specific needs. Our staff is trained to be knowledgeable of all Federal and State glass & mirror regulations. We have been a member of the Better Business Bureau (BBB) since 1995 and have an Excellent A+ Rating. We are also a proud member of the National Glass Association (NGA) and the National Federation of Independent Businesses (NFIB). There are always new and exciting products coming to the glass and mirror industry and Active Glass & Mirror, Inc. is ready to educate you about them. We offer a wide line of flat glass & mirror products. Delivery and Installation services are offered in Columbus, Ohio and all surrounding suburbs.

Business highlights

39 years of trusted experience
Family Owned & Operated

Services we offer

Single Pane & Insulated Window Glass Replacement, Glass Table Tops, Glass Shelves, Bathroom Mirrors, Wall Mirrors, Glass Furniture Top Covers, Window Screens, Storm Windows

Services we don't offer

Shower Door Installation. Auto Glass. Bent Glass. Complete Window Replacement.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 178 reviews

Jeffrey M.
12/2008
5.0
screen repair, doors
  + 0 more
They did a good job they did exactly what they said they were going to do, and the price was what they promised. I would recommend them to my friends and family.
Description of Work: They replaced two patio glass doors and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MATT D.
10/2008
4.0
glass repair
  + -1 more
I found Chuck on Angie's list. I gave him a call and got a quote. His prices are very good (best I found). I went to see him one day to finalize the order. He wrote the order up and said they would call in a few days. I called him a week later and they said my mirror was ready for pickup. The mirror looked great.
Description of Work: Active Mirror cut and polished a 35" by 35" mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$85

Ron S.
10/2008
5.0
glass repair
  + -1 more
Called on Thursday and they sent someone out the following Monday. The man that came out gave me an estimate first then proceeded with the job, he was very professional and did an excellent job. I was given an estimate over the phone for the size of glass of 41x46 and was told it would be $140 when they got there the price went to $160 not sure if it was because of the thickness of glass or more time involved. I realize phone estimates are not as accurate as on site.
Description of Work: Replaced single pane picture window glass size 41x46".

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

TOM M.
09/2008
5.0
glass repair
  + -1 more
Initially emailed to request quote for acrylic tops. Received response from Christa within 1-2 days. Stopped in to look at samples and maybe order pieces. Person working that day (owner, I think), responded with an off-putting scoff, leading me to the assumption he didn't approve of my wish to purchase acrylic. He told me acrylic scratched very easily and that I'd be better off with glass. I proceeded to get quotes on glass, which were actually less than the acrylic. He took my order and said it would be just a few days. As promised, they called within 2-3 days. I decided to pay for delivery since I had a few longer pieces. Delivery price ($37.50) seemed a little steep for 5 miles away. Delivery guy was courteous and helpful. Other than a not-so-tactful interaction at time of order, it was a very good experience. All pieces fit as expected and look great.
Description of Work: Produced and delivered glass pieces for top of various desks and cabinets in home office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Ron B.
08/2008
5.0
glass repair
  + -1 more
The company provided an estimate and replaced the windows in less than a week. This was a much better experience than the last company that I used.
Description of Work: Replaced two double paned windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jill D.
08/2008
5.0
glass repair
  + -1 more
They gave me a quote immediately over the phone. I ordered the glass soon after and it only took them a few days to fill the order. I picked up the glass and it was perfect. Good work and very professional.
Description of Work: I purchased a rectangular 1/2" thick piece of glass, polished on all edges, for use as a coffee table top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

janelle S.
08/2008
5.0
glass repair
  + -1 more
We wanted glass top made for our dining room table, since the verneer is fragile. Called Active Glass and got an approx. estimate over the phone right away. They came out to take exact measurements ($37) and had the glass for the dining room table (plus an additional end table I wanted ) done in about a week. Delivery, cleaning, and setup was another $37. They were significantly cheaper than the estimate of another company. Arrived promptly everytime, the glass fits perfectly and looks great. I am so happy.
Description of Work: Made glass tops for two tables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

SUZETTE & SCOTT D.
03/2008
5.0
glass repair
  + -1 more
I spoke with Krista and received an estimate to have safety backing applied to 5 mirrors. She was friendly, thorough, knowledgeable, and quick to get back to me with answers. Their estimate was substantially less than another mirror company. But, when I factored in time and gas to haul the mirrors, we made the decision to work with a company closer to us. I felt it was important to acknowledge the fact that I would have preferred doing business with Active Glass had they been closer.
Description of Work: No work performed. ($150)

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ASHLEY F.
11/2007
5.0
glass repair
  + -1 more
The workman did a great job and cleaned up after he was finished. We will have them back to repair other windows and screens that have damage.
Description of Work: We have a 1920's house with the original wood/glass front door. Three panes of glass were broken in the process of refinishing the door. I called at 8:00 a.m and Active sent someone out at 10:00 a.m. He fixed all three windows in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

MIRIAM W.
10/2007
5.0
replacement windows
  + -1 more
They were on time and came either the same day or the next to check out the work. They were very good.
Description of Work: They replaced some windows for me after a hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kelly W.
10/2007
3.0
replacement windows
  + -1 more
They replaced the wrong pane. The worker said the tenant showed them the wrong window. They wouldn't work with me to get it corrected.
Description of Work: Replaced pane in window.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$85

Henry W.
07/2007
1.0
replacement windows
  + -1 more
The 2 individuals that arrived were unpleasant and rude. I would not hire them.
Description of Work: They came to replace two thermal windows.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Joan B.
07/2007
5.0
replacement windows
  + -1 more
Service was very prompt. I called one day...Active Glass came out the next day. I was told about it takes four days to make pane which was true. Window was installed at a time selected by me and I was called to see if active glass could come one hour early!
Description of Work: Broken window was replaced with a new double pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

JAN , RICHARD R.
06/2007
5.0
replacement windows
  + -1 more
Dropped windows off. They called when they were ready. Took about a week as estimated.
Description of Work: 2 thermo-paned windows needed the glass replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SANDRA N.
05/2007
5.0
glass repair
  + -1 more
Wonderfully polite, courteous and helpful on the phone. Gave description of problem and was told the company had not been successful with a 'polish' approach to all the scratches. Was given a replacement quote over the phone.
Description of Work: Have not yet decided as to whether I will have the work performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

KEITH G.
05/2007
5.0
replacement windows
  + -1 more
I called Active Glass & Mirror immediately and told them I had a broken window that needed replacing hopefully to schedule an appointment the following day. To my surprise, they sent someone out immediately who was courteous and professional and took less than an hour taking out the broken glass and replacing the glass. From initial phone call, my window was fixed professionally in less than 3 hours (saving me a major headache). I would definitely hire them again, but I'm hoping the dog won't make me!
Description of Work: In coming home from work at lunch, I discovered my dog had broken out a bedroom window. Active came out and replaced the putty window frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JIM O.
05/2007
5.0
glass repair
  + -1 more
I called them after finding them on Angie's List and talked to Christa. I gave her the measurements on a Friday and she gave me a quote. She had me mail a drawing of the corner so they could get the cut right. She called back on Monday with the final price and mentioned they would have it cut and delivered by Wednesday. The owner and another gentlemen delivered and installed the glass. They were very friendly and conscientious. They cleaned the glass prior to placing it on the desk.
Description of Work: Cut a 60" X 30" glass top for a new desk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

AL W.
04/2007
4.0
screen repair, replacement windows
  + 0 more
Active Glass come out within two days for an estimate. The work was performed in three days as planned. The quality was as expected.
Description of Work: Replaced a patio window as well as replaced a sliding screen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$230

ROGER & JO W.
03/2007
5.0
glass repair
  + -1 more
They were polite, efficient, clean and prompt. The price was good.
Description of Work: They replaced the glass from our window in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RADA T.
02/2007
5.0
glass repair
  + -1 more
Great experience - came the next day to give us a free estimate, called us from the house to give us the estimate and performed the repair on the spot.
Description of Work: Replaced 2 small garage door windows which were broken during a hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

ANN M.
02/2007
5.0
glass repair
  + -1 more
Mr. Wilson was quick to respond when contacted for an estimate as well as his cost estimate for the pane's replacement. I was greatly impressed with the quality and time spent on the repair particularly in light of the extreme cold temperature that day. He also left all work areas as clean as when he arrived!
Description of Work: Repair of a broken window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

VICKI L. H.
01/2007
5.0
glass repair
  + -1 more
Excellent! This company was very responsive to my request for a quote. After giving go ahead the company was right on target with the amount of time it would take to build the windows and complete installation. Noah (the estimator and installer) was very polite and craftsman-like in his work.
Description of Work: They replaced narrow windows on each side of front doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ANNE K.
10/2006
5.0
glass repair
  + -1 more
Very well. The company was easy to get in touch with. They were able to give me a very accurate estimate of the cost. The technician arrived on time and was courteous and efficient. The entire job was completed in far less time than I expected.
Description of Work: Replace a broken window (approx 9'' by 12'').

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

elizabeth R.
10/2006
5.0
glass repair
  + -1 more
They were great. They come to your house and repair the window on site.
Description of Work: A window in my 1920s house was cracked. Active repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keith V.
09/2006
5.0
glass repair
  + -1 more
They were out to make the repair within four hours of calling the office. Mike was quick and very knowledgeable about the replacement of the glass in our dining room window. Cleaned up after his work and was done very quickly. Mike was a true craftsman in his work. Also, gave us an estimate prior to doing the work which was great.
Description of Work: Replaced broken casement window in our dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Contact information

6009 Radekin Rd, Columbus, OH 43232

http://www.activeglassmirror.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Screen repair,
Doors

FAQ

Active Glass & Mirror, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Active Glass & Mirror, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Active Glass & Mirror, Inc. offers free project estimates.
Yes, Active Glass & Mirror, Inc. offers eco-friendly accreditations.
No, Active Glass & Mirror, Inc. does not offer a senior discount.
No, Active Glass & Mirror, Inc. does not offer emergency services.
No, Active Glass & Mirror, Inc. does not offer warranties.
Active Glass & Mirror, Inc. offers the following services: Single Pane & Insulated Window Glass Replacement, Glass Table Tops, Glass Shelves, Bathroom Mirrors, Wall Mirrors, Glass Furniture Top Covers, Window Screens, Storm Windows
Shower Door Installation. Auto Glass. Bent Glass. Complete Window Replacement.

Contact information

6009 Radekin Rd, Columbus, OH 43232

http://www.activeglassmirror.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed