Active Glass & Mirror, Inc.

THEY CAME WHEN THEY SAID THEY WOULD AND IT ONLY TOOK 1/2 HOUR TO TAKE CARE OF EVERYTHING. CAME AS PROMISED AND DID A GOOD JOB. CLEAN UP WAS GOOD.

THE INSTALLERS WERE ON TIME, FAST AND THE PRICE DID NOT VARY FROM THE ESTIMATE. THE WOMAN THAT HANDLES THE PHONES IN THE OFFICE WAS NICE TO DEAL WITH AS TO DIRECTIONS AND SCHEDULING AND PAYMENT.

THE SUPPLIER WAS ON TIME, RESPONDED VERY QUICKLY TO AN URGENT NEED AND REPAIRED THE WINDOW QUICKLY.

I AM PLEASED TO SAY THEY WERE ON TIME FOR THEIR APPOINTMENTS AND DID THE WORK SWIFTLY. THEY CAME TO MEASURE THE WINDOW AND GAVE ME A PRICE QUOTE, AND 6 DAYS LATER, I HAD A REPLACED WINDOW.

IT WAS GREAT THEY HAD AN EXACT REPLACEMENT AS IT WAS VERY COLD OUTSIDE AND I WAS ABLE TO REPLACE THE WINDOW MYSELF WHICH SAVED TIME AND MONEY.

I WAS VERY PLEASED WITH THEIR PRICE, PROMPTNESS AND PROFESSIONALISM.

I CALLED THEM AND THEY CAME OUT WITHIN A COUPLE DAYS AND HAD THE WINDOW REPLACED WITH A WEEK.

WE HAD A DIFFICULT WINDOW THAT DID NOT WANT TO COME OUT. THE SERVICE MAN TOLD US AT THE TIME OF THE ESTIMATE THAT WE MIGHT HAVE PROBLEMS GETTING IT OUT AND THERE COULD BE SOME DAMAGE AROUND THE MOLDING. THE SERVICE MEN THAT CAME TO DO THE WORK TOOK THEIR TIME TO DO THE JOB RIGHT AND WERE ABLE TO REPLACE THE GLASS WITH VERY MINIMAL DAMAGE TO THE MOLDING.

COMPARED TO OTHER ESTIMATES I WOULD SAY THEY WERE VERY INEXPENSIVE. I HAVE REFERRED THEM TO A FRIEND WHO REPORTS THEIR EXPERIENCE WENT WELL TOO.

THE REPRESENTATIVE WAS VERY KNOWLEDGEABLE. KNEW EXACTLY WHAT KIND OF TEMPERED/SAFETY GLASS IT WAS JUST BY TALKING WITH MY HUSBAND ON THE PHONE! THEY WERE QUICK TO ARRIVE AND GIVE AN ESTIMATE, AND THE REPLACEMENT WORK WAS COMPLETED WITH MUCH CARE AND ATTENTION PAID TO NOT CAUSING FURTHER DAMAGE TO THE DOOR FRAME.

WORK WAS DONE PROMPTLY AND CORRECTLY. TALK TO CHUCK

GENERALLY, SASH WINDOWS HAVE TO BE PULLED OUT OF THE FRAMES TO REPLACE GLASS.

VERY PROFESSIONAL AND COURTEOUS FROM THE ESTIMATE THROUGH INSTALLATION. QUICK PROCESS AND BEST PRICE. WOULD USE AGAIN!

MY SCREENS ARE NOT REMOVABLE WHICH MADE IT A LITTLE MORE DIFFICULT, THEY DID AN EXCELLENT JOB. THEY PRICING WAS VERY GOOD, THE CHEAPEST OUT OF 4 COMPANIES. VERY CLEAN AND NEAT, THEY WERE CAREFUL WITH THE LANDSCAPE. THEY DO EXCELLENT WORK.

VERY NICE PEOPLE WHO WERE PUNCTUAL AND PROFESSIONAL.

WE WERE PLEASED IN EVERY WAY EXCEPT FOR THE CLEANUP WHICH WAS INADEQUATE.

SAVED ME MONEY BY HAVING ME MAKE A TEMPLATE OUT OF PAPER (AVOIDING AN EXTRA TRIP TO MY HOUSE).

THEY WERE VERY ACCOMMODATING AND FLEXIBLE WHEN THEY CAME TO GIVE THE ESTIMATE. IT TOOK A LITTLE OVER A WEEK FROM WHEN THEY CAME FOR THE ESTIMATE UNTIL INSTALLATION. IT TOOK THEM JUST UNDER 2.5 HOURS TO INSTALL THE WINDOWS WITH TWO EMPLOYEES. THE TWO EMPLOYEES WERE PROFESSIONAL AND WORKED EFFICIENTLY. WHEN THEY WERE FINISHED I NOTICED SOMETHING THAT DIDN'T LOOK RIGHT AND THEY WERE HAPPY TO FIX IT. THEY DID LEAVE A LITTLE MESS WHEN THEY LEFT, BUT NOTHING A VACUUM COULDN'T FIX. I WOULD USE THE COMPANY AGAIN.

THEY DID A GREAT JOB! THEY CAME THE DAY AFTER I CALLED TO MEASURE, AND HE WAS VERY HONEST ABOUT WHEN AND HOW THEY WOULD DO REPLACEMENT. THEY WERE VERY CLEAN AND I THERE WAS NO DEBRIS. I'D RECOMMEND THEM HIGHLY.

THEY WERE VERY COURTEOUS WHEN WE CALLED TO MAKE THE APPOINTMENT. YESTERDAY THE WORKER CAME ON TIME. HE LOOKED AT THE WINDOW AND IMMEDIATELY SAID HE WOULD NEED TO CHECK WITH HIS BOSS. HE ALSO SAID HIS BOSS WOULD CALL ME THAT AFTERNOON AS HE WAS GOING RIGHT BACK TO THE OFFICE. HE SAID HE WAS NOT SURE HE COULD DO THE WORK BECAUSE IT WAS A SECOND STORY WINDOW. THEY DID NOT CALL. I CALLED THE COMPANY AND GOT THE OWNER. HE SAID HIS WORKER TOLD HIM ABOUT MY PROBLEM AND SAID HE WAS NOT SO SURE ABOUT THE WORK SINCE IT WAS A SECOND STORY WINDOW. HE BECAME VERY CURT. HE SAID I WAS NOT HIS CUP OF TEA AND HE WAS GOING TO PASS ON THIS JOB. I LET HIM KNOW I WOULD HAVE APPRECIATED A CALL AND ALSO APPRECIATED WHEN I CALLED THAT THEY LET ME KNOW THEY DO NOT DO SECOND STORY WINDOWS.

THIS COMPANY OFFERS THE OPTION THAT YOU CAN BRING THE WINDOW TO THEM FOR A PRICE REDUCTION - THEY CAN MEASURE AND REPLACE THE GLASS WHILE YOU WAIT (2 SEPARATE TRIPS).

HE WAS A VERY NICE GUY, BUT NOT VERY CONSCIENTIOUS THOUGH. MY BASIC COMPLAINT IS THAT IF YOU ARE CALLED TO REPAIR A WINDOW AND THE WINDOW IS STILL IN POOR CONDITION AFTER YOU FIX HALF OF IT, A QUALITY SERVICE WOULD AT LEAST OFFER TO FIX THE REST OF IT.

GOOD WORK OVERALL. QUOTE WAS LOWER THAN OTHERS, BUT THE FINAL COST WAS HIGHER THAN THEIR QUOTE. PUNCTUAL AND PROFESSIONAL

THEY LEFT A LOT OF BROKEN GLASS AND ONE OF THE WINDOWS SPRINGS WAS DAMAGED AND THEY DIDNT TELL US. WE HAD TO DO CLEANUP AND CALL THEM BACK TO REPAIR SPRING AND BROKEN GLASS.

THEY WERE PROMPT AND CHARGED EXACTLY WHAT THEY QUOTED. I HAVE HIRED THEM TO PUT MIRRORS IN MY NEW HOME.