NEW ROOF WAS PUT ON IN APRIL 2000. THE VENT AND CHIMNEY STARTED LEAKING IN 2003. THIS SPRING I CALLED THEM TO COME OUT A LOOK AT THE PROBLEM, AS THERE IS A 10 YEAR WARRANTY ON LABOR AND 25 ON MATERIALS. THEY ASKED ME TO FAX MY WARRANTY. WHEN THEY NEVER CALLED ME BACK, SAID THAT THEY NEVER GOT THE FAX. HAD ME SEND IT AGAIN. STILL NO RETURN PHONE CALL. I TRIED CALLING 2 MORE TIMES AND LEFT MESSAGES. NO RETURN CALL. HAD 2 OTHER CONTRACTORS COME OUT TO SAY THAT THE FLASHING WAS IMPROPERLY DONE. EVENTUALLY HAD THE WORK DONE BY SOMEONE ELSE. THIS COMPANY IS VERY UNPROFESSIONAL. THEY DO NOT LIVE UP TO THEIR CONTRACTS.
Description of Work: NEW ROOF IN APRIL 2000.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
$5,000
SHERRI A.
01/2003
5.0
roofing
+ -1 more
unknown
Description of Work: REPAIRED A LEAK IN MY ROOF THAT HAD SEEPED THROUGH THE BATHROOM CEILING OF A NEWLY REMODELED BATHROOM. I CALLED R & R FOR AN ESTIMATE AT 10:00 AM. RECEIVED THE ESTIMATE IMMEDIATELY OVER THE PHONE. IN ADDITION, JOHN WAS AT MY HOME WITH THE REPAIRS COMPLETE BY 12:45 THE SAME DAY IN FREEZING RAIN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KAREN L L.
06/2002
2.0
roofing
+ -1 more
THEY CARELESSLY NAILED THROUGH THE EVES, RUINING THE WOOD. NAILHEADS ARE STICKING OUT. IT IS GOING TO COST ME AS MUCH TO REPAIR IT AS IT COST ME FOR THE NEW ROOF. OTHER CONTRACTORS SAID THEY WERE TOO LAZY TO CHANGE NAILS IN THEIR NAIL GUNS.
Description of Work: INSTALLED ROOF ON GARAGE
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$1,500
PAULA M.
01/2002
5.0
roofing
+ -1 more
THEY DID THE GARAGE AND HOUSE. BECAUSE OF MAJOR LEAKS AND THE CONDITION OF THE OLD ROOF THEY WORKED THURSDAY, FRIDAY, SATURDAY AND SUNDAY BEFORE CHRISTMAS! ROGER CAME OUT WEDNESDAY 12-19-01 TO LOOK AT THE ROOF AND GIVE ME AN ESTIMATE, WHEN I CALLED BACK AT 4:00 PM TO OK THE CONTRACT HE ARRANGED TO BEGIN THE WORK THE NEXT DAY DUE TO THE WEATHER AND THE CONDITION OF THE ROOF! HE WAS VERY PROFESSIONAL, COURTEOUS AND PROMPT! THE CREW CLEANED UP EVERY NIGHT BEFORE THEY WENT HOME! I COULDN''T HAVE BEEN MORE SATISFIED!
Description of Work: COMPLETE ROOF TEAR OFF AND REPLACE, THIS WAS A FLAT RUBBER ROOF WITH SHINGLES ON THE SIDES.
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Service Categories
Roofing
FAQ
ABSOLUTELY R R ROOFING & REPAIRS is currently rated 3.6 overall out of 5.
ABSOLUTELY R R ROOFING & REPAIRS accepts the following forms of payment: American Express
Yes, ABSOLUTELY R R ROOFING & REPAIRS offers free project estimates.
No, ABSOLUTELY R R ROOFING & REPAIRS does not offer eco-friendly accreditations.
No, ABSOLUTELY R R ROOFING & REPAIRS does not offer a senior discount.
Yes, ABSOLUTELY R R ROOFING & REPAIRS offers emergency services.
No, ABSOLUTELY R R ROOFING & REPAIRS does not offer warranties.