Able Roofing

AS A RESULT OF REPAIRS A SKYLIGHT NEAREST REPAIR WORK WAS DAMAGED AND WILL NEED TO BE REPLACED. NOT ALL WORK DESCRIBED IN ESTIMATE WAS DONE.

SHOWED UP 6 WEEKS EARLIER THAN SCHEDULED--NO ADVANCE CALLS. GAVE US NO OPPORTUNITY TO REMOVE THINGS FROM WALLS. LEFT HUGE DUMP TRUCK PARKED IN DRIVEWAY OVERNIGHT--NO ACCESS TO MY GARAGE. LEFT PLUGGED IN POWER TOOLS ON ROOF. BROKE OUTDOOR SPOT LIGHT. LEFT BROKEN GLASS AND DEBRIS IN YARD. ONE WORKER STOOD IN FRONT OF WINDOW AND TEASED MY DOG. SHINGLES STARTED COMING OFF ALMOST AS SOON AS THE JOB WAS FINISHED. MY HUSBAND CALLED ABOUT IT MORE THAN ONCE AND THEY HAVE NOT COME OUT TO CORRECT THE PROBLEM.

MEMBER RECOMMENDS ROY LAWRENCE. WAS VERY HAPPY WITH PRICE.

ROOF STARTED LEAKING. GUTTERS WERE HUNG INCORRECTLY. SOFFITS AND FACIA WERE NOT DONE COMPLETELY. IT TOOK AN ENTIRE MONTH TO EVEN COME OUT. THEY ARE VERY HARD TO GET A HOLD OF.

THE WORK IS SUPERB VERY COURTEOUS AND VERY HELPFUL, VERY KNOWLEDGEABLE

GAVE MEMBER OPTION TO CHANGE TO A VENTLESS GAS FIREPLACE SINCE SHE ALREADY HAD GAS LOGS- RATHER THAN THE EXPENSIVE CHIMNEY REPAIRS.

I REALLY APPRECIATED THAT THEY WERE ABLE TO DO THE WORK SO QUICKLY, BUT I BELIEVE THAT THEY USED A SUBCONTRACTOR THAT THEY MAY NOT HAVE NORMALLY USED. I WAS TOLD THAT IT WOULD BE A 2-3 DAY JOB, IT TOOK NEARLY 2 WEEKS TO COMPLETE. THE WORKERS WERE LATE ARRIVING AND ONLY STAYED A COUPLE OF HOURS EACH DAY. WHEN I CALLED TO COMPLAIN, THEY WERE UNABLE TO BE LOCATED. THEY DIDN'T CLEAN UP SHINGLES THAT WERE TORN OFF, LEFT MY ROOF UNCOVERED OVER THE WEEKEND, AND DIDN'T PUT FLASHING ON BEFORE THE SHINGLES, SO THE COMPLETED ROOF LEAKED. THEY HAD TO BE CALLED BACK TWICE TO STOP LEAKS FROM POOR WORKMANSHIP. THE SUPERVISOR WAS VERY RESPONSIVE AND EVENTUALLY HE ENDED UP COMPLETING THE WORK HIMSELF.

EXCELLENT WORKMANSHIP POOR OFFICE PROCEDURES.

WHEN THE JOB HAD TO BE RESCHEDULED 3 TIMES, THEY DIDNT CALL TO TELL ME. THEY JUST DIDNT SHOW UP. I APPLIED FOR FINANCING AND DIDNT KNOW MY FINANCING HAD BEEN TURNED DOWN UNTIL THE CHARGE APPEARED ON MY CREDIT CARD STATEMENT. I TALKED TO THE OFFICE ABOUT REMOVING A SKYLIGHT AND INSTALLING A NEW ONE IN A DIFFERENT LOCATION. WHEN THE CREW STARTED THE JOB, I TRIED TO TALK TO THEM TO MAKE SURE THEY KNEW THE NEW LOCATION OF THE SKYLIGHT. NO ONE SPOKE ENGLISH. AT THE OFFICE THEY SAID THE INFORMATION WAS IN THE COMPUTER AND THE CREW LEADER WAS ON THE WAY OVER. WHEN I RETURNED, THE ROOF HAD BEEN LAID AROUND THE OLD SKYLIGHT.

OLD SKYLIGHT WAS LEFT IN PLACE & NO NEW SKYLIGHTS WERE INSTALLED. NOW THEY NEED TO TEAR OFF AN AREA OF SHINGLES TAKE OUT THE OLD SKYLIGHT CLOSE IN THE OPENING W/ WOOD & DROP IN NEW SKYLIGHTS.

HE TOLD US HE NEEDED A FEW DAYS TO PULL TOGETHER A BID. HE SAID HE WOULD GET BACK TO US W/IN A WEEK. HE DID NOT. AFTER ABOUT 10 DAYS, I CALLED TWICE & LEFT MESSAGES FOR MIKE. NO ONE EVER RESPONDED. I THINK THIS IS RUDE.

INSTALLED PROPERLY, BUT MISSED SOME THINGS ON THE PUNCH LIST. IT HAS BEEN FOUR WEEKS AND THEY STILL HAVE NOT FINISHED THE WORK. THEY ALSO LEFT THE DUMPSTER IN OUR DRIVEWAY FOR SEVERAL WEEKS.

WE WORKED WITH RAY LAWRENCE HE SUGGESTED PREVENTION FOR FUTURE DAMAGE. HE SAVED US MONEY AND WE FEEL THAT HE WENT ABOVE THE CALL OF DUTY.

USING THIS COMPANY JUST GOES TO SHOW YOU CANT JUDGE A BOOK BY ITS COVER. THEY WERE A LITTLE ROUGH LOOKING. THEY WERE THE MOST POLITE PEOPLE I HAVE EVER WORKED WITH.

POOR QUALITY. NOT PUNCTUAL. LEFT A MESS.

I THOUGHT THE COMPANY WAS VERY RESPONSIVE TO MY NEEDS. THEY CAME WHEN THEY SAID THEY WOULD AND I WOULD USE THEM AGAIN. CD

REPAIRED FASCIA BOARD ON HIGH 2ND FLOOR ROOFLINE. THE PRICE WAS PERFECT. THEY SHOWED UP!!!

DID ROOFING. COLLECTED A BADLEY INSTALLED ROOF VENT BY ANOTHER COMPANY WHO IS NOW CLOSED. CLEAN UP WAS QUESTIONABLE - OUR DRIVEWAY WAS LEFT QUITE MESSY. OTHERWISE THE WORK DONE TO THE ROOF WAS FINE.

THEY INSTALLED 5 TURBINE VENTS ON MY ROOF. EXCELLENT SERVICE. THE ESTIMATOR WAS VERY HELPFUL AND GAVE IN DETAIL. THEY CONTACTED ME TO SEE IF I HAD ANY UNANSWERED QUESTIONS. THE WORK WAS DONE QUICKLY AND THEY CAME TO MY HOUSE AFTER.

THEY HAD DONE THE ROOF ONE WAY & WE DID NOT LIKE IT. THEY CAME RIGHT BACK & WENT OUT OF THEIR WAY TO CHANGE IT TO OUR SATISFACTION. THE CUT OF SHINGLES WAS NOT WHAT WE EXPECTED SO THEY TOTALLY RE DID THE WHOLE THING WITH NO PROBLEMS.

NEGATIVE REPORT - ESTIMATOR CAME OUT AND PROMISED HE WAS THERE SO THERE WOULD BE NO SURPRISE. THERE WAS $1000 DUE TO A REPAIR PROBLEM THAT SHOULD NOT HAVE BEEN MISSED.

NEGATIVE COMMENT - BROUGHT WRONG SHINGLES. BROKE SIDEWALK AND GUTTER. THEY DID MAKE THINGS RIGHT.

GOOD! DID A GREAT JOB THEY WERE THE ONLY WILLING ONES TO HELP SO QUICKLY!!

MEMBER FEELS THAT TERMS OF CONTRACT WERE NOT MET. AND THAT ABLE MISDIAGNOSED ORIGINAL PROBLEM

GOOD QUALITY AND COST VS QUALITY. SUPERIOR PUNCTUALITY. THIS COMPANY HAS AN EXCELLENT REOCRD OF SERVICE WITH OUR ORGANIZTION