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ABC Home Services

Natural Gas Lines, Home Warranties, Plumbing,

About us

Our family-owned business is three generations old. We started in 1952 meeting the needs of homeowners that just weren’t being met. As times and demands have changed, so has our company. If the customer isn’t happy then we aren’t doing our job. No one understands that better than we do. We took the concept of warranties and turned it upside down. Cost is determined by the job. Additional contact names - Nancy Gross & Steven Morbitzer. Additional DBAs - ABC Home Services & ABC Home Services Inc & ABC Gas Repair. Additional email - tmorbitzer@abcgas.com & staff@abcgas.com.

Business highlights

73 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & residential gas & water piping installation, repair, heating & air conditioning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.6169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 169 reviews

CONNIE M.
04/2008
4.0
gas leak repair
  + -1 more
If was frustrating in getting the work scheduled and not knowing what time they would show up.
Description of Work: They fixed a gas leak that was above my meter outside following a city inspection. Also fixed furnace gas leak.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Response from ABC Home Services
WE APOLOGIZE FOR THE SCHEDULING ERROR. WHEN WE REALIZED THERE WAS AN ISSUE, WE DISPATCHED THE JOB BY 10 AM. IN ADDITION, WHEN COLUMBIA GAS WAS UNABLE TO RELIGHT YOUR GAS LAMP WE RETURNED THE NEXT DAY AT NO CHARGE TO LIGHT IT AND REPLACE THE MANTLES. WE ARE SORRY TO HEAR YOU WERE NOT HAPPY WITH OUR SERVICE. AS FOR THE PRICE, YOU WERE CHARGED THE EXACT AMOUNT OF YOUR FREE ESTIMATE AND NOTHING ADDITIONAL FOR THE RETURN TRIP.

Jerry M.
02/2008
5.0
gas leak repair
  + -1 more
Great. Their cost was over $1000 less than another quote that I received (thanks Angie...) They did the estimate the same day that I called and performed the repair the next day since it was not an emergency. They came when they said they would. Were very courteous. Performed the work for the estimated cost and it passed on the first inspection. I couldn't be happier.
Description of Work: Fixed leak in line between meter and street. Dug up both ends and inserted flexible pipe in existing line. Also had to cut out and replace some sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,394

Belinda M.
02/2008
5.0
gas leak repair
  + -1 more
ABC gas repair located the gas shutoff, which was buried 6 inches deep, next to a tree, and had the leak repaired in less than an hour Since it was 31 degrees outside, we complained to Columbia Gas that we could not wait until the next day for our inspection. ABC's repair work passed with flying colors and we had the gas service restored that afternoon. I would definitely recommend them to anyone needing gas leaks repaired.
Description of Work: I arrived home late on Thursday night and found a tag on my door that my gas meter setting had a non hazardous leak. I had 7 days in the middle of winter to get it repaired. I called ABC gas repair in the morning, they arrived an hour later and completed the repair. The leak was minor and not near a combustible source, and probably like that for years. We were surprised that Columbia gas was less concerned about turning off someone's heat in the winter, than they were checking for a minor leak outside the meter setting. If Columbia gas is going to require repairs in winter, they need to have same day inspections so families have heat instead of frozen pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

JASON L.
01/2008
5.0
gas leak repair
  + -1 more
ABC came out to give us an estimate around 9:30 Monday morning and started immediately. The work was complete by 1:30. The work passed inspection and our gas was on later the same day.
Description of Work: Replaced gas service line from curb box to the meter. Lined existing steel service with PE tube.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,028

Steve P.
11/2007
5.0
gas leak repair
  + -1 more
They came out when they said. Completed the work in a time. Our gas had been shut off by the gas company, so it was important that we found a company that would come out immediately. They were careful not to tear up existing landscaping and buried wires. However, when they came back to fill in the trench they were not as careful and broke the invisible fence wiring in the yard.
Description of Work: They replaced our gas line from the street to the house. It could not be "sleeved" so they had to replace the entire pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from ABC Home Services
WE'RE GLAD YOU LOVED OUR SERVICE BUT ARE SORRY TO HEAR THAT WE MISSED THE PROBLEM WITH THE INVISIBLE FENCE. WE WERE NOT TOLD OF THE ISSUE BY OUR EXCAVATOR SO IF YOU COULD PLEASE FORWARD INFORMATION ABOUT THE REPAIR TO US (RECEIPT, ETC.) WE'D BE HAPPY TO MAKE THINGS RIGHT. THANKS!

GREG H.
11/2007
5.0
gas leak repair
  + -1 more
It went very well. They were doing a neighbors also at the same time and they had men going back and forth. I was very happy with their professionalism and the results.
Description of Work: My gas was turned off by the gas company for a leak outside of my house and a leak was detected inside. ABC came out and gave me an estimate immediately on Tuesday morning after Labor Day and was prepared to start that day if I wanted. I waited for another estimate that ended up being higher, so ABC started the following morning first thing. They fixed the leak outside and moved my meter outside and found the leak inside and capped it off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JOANN A.
11/2007
5.0
gas leak repair
  + -1 more
Called and appointment was next day. Quick repair. Worked with gas company to determine where location of leak in home existed.
Description of Work: On time and very quick repair. Communicated with gas company to determine where the leak was in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

GEORGIA D.
09/2007
5.0
gas leak repair
  + -1 more
When moving our meter to the outside of our house, the gas company informed us that we had a gas leak inside the house. I called ABC Gas Repair early in the morning, and to my surprise they said a repairman would be there within one hour. He arrived as promised and gave me an estimate for the work. He found several small leaks, as well as one at the new meter outside (which the installing company took care of). The final bill was less than the estimate and we felt relieved that the gas leaks were remedied.
Description of Work: The repairman found several gas leaks in the piping in our basement. He found and repaired all leaks in under 2 hours time. He also talked to the company which was installing our gas meter outside the house and informed them of a leak in their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

ROBERT C.
08/2007
5.0
plumbing
  + -1 more
Mike, Ben and Jay did a wonderful job. Having an older house meant that the hook-up was not going to be easy. Old water line ran under my basement and through front yard. They were able to move everything to an easier access, requiring less digging through existing landscaping. They were very conscientious and helpful. Whole project took about 5 hrs., even after some delicate digging to avoid a buried electrical line for the city street lights. Waited about an hour for the city to approve, then they back-filled everything. They were even helpful in salvaging some large rocks for use in landscaping!
Description of Work: Replaced main water line from street to house, approx 40 ft. Trenched front yard and moved meter inside house to new location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Jay P.
08/2007
5.0
gas leak repair
  + -1 more
They did an excellent job communicating the issues and them getting them resolved in a timely basis.
Description of Work: Repaired leakage in exposed gas house piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

JEANNA W.
06/2007
5.0
gas leak repair
  + -1 more
Columbia gas shut off our service on Monday afternoon. No warning, no nothing. They said it was part of the riser safety program. We had people coming over and no way to cook or get hot water. We freaked! Fortunately we discovered we had a gas line warranty as part of our home protection. Estimates I solicited on the phone put the repairs at $800. Our warranty is with ABC. We called and they arrived the next day. They had to dig up a flower bed to make the necessary repairs but they were careful, going so far as to replace flowers when they were finished. The area is obviously a little rough after the repair, but all landscaping was put back in original condition and all repairs passed inspection. I am very happy with ABC and would recommend them. I plan on renewing the warranty when it comes due.
Description of Work: Repair of gas riser to meet Columbia gas specifications.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hermine W.
04/2007
5.0
gas leak repair
  + -1 more
It went well and I would definitely use ABC Gas Repair again. This is the one located at 707 South Front St, Columbus OH 43206. They were neat and after I told them to be careful of my gutter drain pipe they were. After the gas company came out to check their work and turn on the gas a person came the next day to fill in the holes. I ask him to save the sod and he did. They also offer insurance for gas line repair and outside water lines. $85/year for gas lines and $35/ year for water line. ABC said that to repair water lines outside is more expensive than replacing gas lines. Also gas man told me to not lose my bill because there is a discussion out that gas company may reimburse me even though I did not have insurance. I am asking Angie if I still need to pay for gas line insurance since I already had work done. They could have increased the bid because they had a big root to cut. Hope it did not kill my 30 foot spruce. I guess time will tell.
Description of Work: Replaced gas lines outside my home. I smelled gas outside my home while mowing the grass at 6:00 PM and called Columbia Gas immediately. They said my gas lines were leaking because they were installed in 1969 when the house was built. They immediate turned off the gas to the house and said I was lucky none seeped into the house. They gave me some places to call but I called ABC because it was the one that was recommended by Angie. I called ABC that same evening and at 7:00 AM the next day they told me they would be out on 8:00 AM. Another company came out at 9:00 AM but I was impressed with ABC. ABC gave me the bid and left. The other company started to dig and dig and told him to stop and to just give me the bid. Was not impressed with him at all. That company was Columbus Gas and Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

LYNN M.
01/2007
2.0
gas leak repair
  + -1 more
The gas company confirmed a leak in front of my house. Because I had a new homeowner warranty with ABC Gas Repair, I called them. ABC Gas came out early Mon. morning. I expressed my great concern for the 75 year old Maple in my front yard. He assured me that they would take great care not to damage the tree. I received a call telling me they were having trouble and would need a back hoe. I again expressed concern for the tree. I asked him again about my tree and he again assured me that the tree would be fine. When I arrived home from work, I was horrified to see what they had done to the tree. The roots had been hacked off on over 75% of the tree. I called the next day and spoke with Tim and asked if he could come look at it. He said no that would not happen. So the gas line was fixed promptly but the tree now has to come down. I have come to know that there is another commonly used method that should have been used that would not have damaged the roots.
Description of Work: The gas company discovered a leak in the gas line going from my house to the street. ABC Gas repaired it. I don't know what the cost would be, because the warranty covered it.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$100

Response from ABC Home Services
WE ARE SORRY TO HEAR THAT YOU HAD A NEGATIVE EXPERIENCE WITH OUR COMPANY. AS YOU COULD SURMISE FROM OUR AVERAGE RATINGS FROM ANGIE'S LIST AND OUR 50+ YEARS IN BUSINESS, WE PUT SERVICE AND CUSTOMERS' NEEDS FIRST. WE HAVE REVIEWED YOUR JOB FILE AND APOLOGIZE FOR OUR APPARENT FAILURE TO COMMUNICATE WITH YOU EFFECTIVELY. IT IS ALWAYS IMPORTANT TO US TO PRESERVE LANDSCAPING, ESPECIALLY TREES, WHENEVER WE DO A JOB. IN FACT, AS YOU NOTED, WE HAND-DIG THE VAST MAJORITY OF OUR JOBS AND ONLY AS A LAST RESORT DO WE USE HEAVY EQUIPMENT. THE COMMONLY USED METHOD YOU REFER TO FOR REPAIRING GAS LINES IS PRECISELY WHAT WE ATTEMPTED WHEN WE STARTED YOUR JOB. UNFORTUNATELY, AFTER TRYING TO INSERT THE NEW GAS LINE THROUGH THE OLD, EFFECTIVELY LIMITING THE AMOUNT OF DIGGING REQUIRED, WE FOUND THAT THERE WERE UNEXPECTED UNDERGROUND TURNS IN YOUR GAS LINE. THE TURNS PREVENTED US FROM PUSHING THE NEW PLASTIC PIPING ALL THE WAY TO YOUR HOUSE. OUR ONLY ALTERNATIVE WAS TO EXCAVATE THE BALANCE OF THE DISTANCE. IN DOING SO, WE WERE LIMITED IN WHERE WE COULD DIG BY THE LOCATION OF HARD LANDSCAPING (EG. PORCHES, WALKS, ETC.) WE WISH THERE HAD BEEN AN ALTERNATIVE. IN FACT, THE ADDITIONAL EXCAVATION REQUIRED RESULTED IN A CONSIDERABLE AMOUNT OF EXPENSE THAT WAS NOT PASSED ALONG TO YOU. WE CERTAINLY TRIED TO AVOID THAT SITUATION. YOU NOTE THAT YOU HAVE NOT YET HAD YOUR TREE REMOVED SO IT IS OUR HOPE THAT YOUR TREE WILL SURVIVE. AGAIN, WE APOLOGIZE FOR NOT COMMUNICATING MORE EFFECTIVELY.

Dan H.
01/2007
5.0
gas leak repair
  + -1 more
They were punctual, thorough, and neat. They were careful to keep the disturbance to a min. in the flower garden where they had to dig. They made a follow up call to make sure everything was to our satisfaction.
Description of Work: They repaired a gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUZANNE S.
01/2007
5.0
gas leak repair
  + -1 more
Really well, they were fast and easy to work with.
Description of Work: Gas leak repair on meter. Fixed two primary leaks and then returned after the gas company found a subsequent leak at the main valve (caused when it was turned off or on). Did not charge for second visit because it happened during the repair of the first problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAMES L.
12/2006
5.0
gas leak repair
  + -1 more
I called them and they came out within an hour and hod the job done in about 45 minutes. Everything turned out fine. Very courteous and did a great job. Real friendly. I would recommend them to anyone.
Description of Work: They replaced a gas pipe that was leaking outside by the meter.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

TERESA C.
12/2006
5.0
gas leak repair
  + -1 more
I arrived home late on a Saturday night and found a note that my gas had been turned off due to a leak. I called several companies the following day. Only two returned my call. ABC gas repair offered the quickest service. They were out on Monday morning, made the repair, and I had gas service restored that afternoon.
Description of Work: They replaced the meter setting and replaced the service line from the curb to the house with plastic line. It required serious digging at the curb and meter. I contacted the gas company to inspect repairs and return gas service. They returned the next day to clean up the site (fill holes, etc).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

KELLYN & SEAN D.
11/2006
5.0
gas leak repair
  + -1 more
They came out the next day and found out that our Realtor has a contract with them to do the work free of charge. It was painless on our end and I didn't even need to meet them at the house or deal with the paperwork they left it for the gas company and all was taken care of.
Description of Work: They came and fixed a minor leak on the line at a house that we have as an investment property and is on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS J.
10/2006
5.0
gas leak repair
  + -1 more
I had smelled gas on the outside of my home near the meter. The Gas company identified the gas leak. I needed to have the repair completed quickly. ABC gave me a quote on the phone and came that afternoon to complete the repair.
Description of Work: Replaced meter stop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

JOHN J.
10/2006
5.0
gas leak repair
  + -1 more
I've used them before. They were priced much better than competitors - other two estimates came in at approximately $325.00 and $275.00. They were responsive, had the issue taken care of within 2 days, and I've had no complaints since.
Description of Work: Repaired gas service part (don't recall specific term but lockbox something) that was causing a leak on a rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

ELIZABETH M.
09/2006
5.0
gas leak repair
  + -1 more
Great! My call was handled very nicely, they came the very next morning and worked until done (mid-afternoon). They explained everything, discussed options, they even painted the outside piping to blend with my house exterior. Excellent experience and I would definitely recommend them. This is a long-existing family business. I felt I can trust them, as well as they clearly know their work.
Description of Work: A severe gas leak was discovered by the gas company, who turned my gas off. ABC came the next day, first thing in the morning. They had to move my gas meter from the garage to outside the house, run pipes, replace some junctions (I think), dig deeply to reach critical areas in the backyard. They finished everything by afternoon, then came back as promised (after the gas company's inspection) to fill in the holes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,270

JUDY A.
09/2006
5.0
gas leak repair
  + -1 more
ABC Gas Repair is a very professional and knowledgeable company. They completed the job that J. A. Myers Co. said would cost over $350.00 for $76.00. ABC Gas Repair is a very honest company, and I highly recommend them for their promptness and quality of work.
Description of Work: Tested meter connections to see where gas leak was on meter. Repaired gas leak on the meter setting and had the job completed in approximately one-half an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

SARI K.
08/2006
5.0
gas leak repair
  + -1 more
I called on Monday and ABC Repair came out the next day. They repaired the meter and checked inside the house as well. They are certified by the US DOT so Columbia Gas recognizes ABC's work. He was very nice. would recommend them.
Description of Work: Natural gas was leaking from exterior meter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

TRACEY H.
07/2006
5.0
gas leak repair
  + -1 more
The technician came out the same day I called. We had two leaks, one in our range, another in the gas light outside. The technician was very courteous and knowledgeable. He was able to fix the range the same day. The gas light needed more work and additional supplies, and he was back within 2 days to replace the entire line. I was very pleased.
Description of Work: ABC came out to repair two gas line leaks under our warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA B.
03/2006
5.0
gas leak repair
  + -1 more
The company was very responsive to our call, one man gave us an estimate and after we accepted it, he had two additional men come to assist in the repair. All three were careful and considerate, important since they worked inside and outside. When the job was done they cleaned away all refuse, etc.
Description of Work: New gas lines were run from the meter in the garage to the furnace room and all gas appliances and utilities were reconnected. Columbia Gas evaluated the repair and our gas was turned back on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,395

Contact information

707 S Front St, Columbus, OH 43206

abchomeservices.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Natural Gas Lines,
Home Warranties,
Plumbing,
Water Heaters,
Heating and Air Conditioning,
Wells and Pumps,
Insurance Agencies,
Excavating,
Drain Pipe Installation,
Appliance Repair

FAQ

ABC Home Services is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

ABC Home Services accepts the following forms of payment: Check,MasterCard,Visa
Yes, ABC Home Services offers free project estimates.
No, ABC Home Services does not offer eco-friendly accreditations.
No, ABC Home Services does not offer a senior discount.
Yes, ABC Home Services offers emergency services.
Yes, ABC Home Services offers warranties.
ABC Home Services offers the following services: Commercial & residential gas & water piping installation, repair, heating & air conditioning.

Contact information

707 S Front St, Columbus, OH 43206

abchomeservices.com

Service hours

Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM