AAA BLACKTOP & PAVING

The company was very professional. The contract was signed and they completed the work well within the time frame. I had a special occasion that I was planning and had wanted the pad completed prior to the event. Even though they had weeks of rain during the time frame of 30 days, they were able to install and complete the job. The employees were nothing but professional and addressed any concerns I may have had. I would highly recommend this company.

EXTREMELY POOR OVERALL EXPERIENCE. COMPANY NEVER CALLED TO CONFIRM THAT THEY RECEIVED OUR DEPOSIT OR CONTRACT. NEVER CALLED TO ADVISE WHEN WORK WOULD BE COMPLETED, UNTIL WE CALLED THEM SEVERAL TIMES. WORK WAS NOT COMPLETED ACCORDING TO CONTRACT. WORK WAS TO BE COMPLETED WITHIN 30 DAYS, IT TOOK 90. OFFICE STAFF WAS RUDE, THREATENING, AND NOT AT ALL HELPFUL. THEY REMOVED OUR EXISTING DRIVEWAY AND DID NOT INSTALL THE NEW FOR OVER 30 DAYS. FINALLY COMPLAINTS FILED WITH THE BETTER BUSINESS BUREAU AND STATE ATTORNEY GENERAL'S OFFICE BASICALLY FORCED THEM TO COMPLETE THE WORK. THAT IS AT LEAST MY IMPRESSION OF WHAT IT TOOK TO HAVE THE WORK FINISHED. HOWEVER, AFTER ALL IS SAID DONE, THE NEW DRIVEWAY IS VERY NICE, BUT IT SHOULD NOT HAVE BEEN SO DIFFICULT TO HAVE THE WORK DONE. WE HAVE A 2 CAR, 1 LANE DRIVEWAY.

THEY DID A FINE JOB WITH THE RE-PAVING IN THE BEGINNING, HOWEVER, AFTER THEY ROLLED OUT THE NEW TOP, WE HAD A COUPLE OF HOT DAYS AND OUR CAR LEFT TIRE TRACKS ON THE NEW TOP. I HAVE CALLED THEM NUMEROUS TIMES TO COME BACK OUT TO RE-ROLL THE DRIVEWAY SO THAT I CAN HAVE IT SEALED. I CANNOT SEAL IT UNTIL THIS IS DONE. AFTER 3 TIMES OF CALLING THEM AND LEAVING MESSAGES, I HAVE NEVER RECEIVED A CALL BACK. I FEEL AS THOUGH I AM GETTING THE RUN-AROUND FROM AAA BLACKTOP & PAVING. AFTER SPEAKING WITH ANOTHER PAVING COMPANY, THEY'VE INDICATED THAT IT CAN'T BE RE-ROLLED, AND THE TOP HAS TO BE REMOVED WITH A NEW BASED TO BE LAID DOWN.