A-Plumbing, Inc.

VENDOR WAS NOT WILLING TO FIND PARTS FOR SAMUEL HEATH FIXTURES, AND WAS NOT WILLING TO ESTIMATE A TOILET INSTALL DUE TO COMPLICATIONS. JACK WOODS PLUMBING, HOWEVER, WAS WILLING AND ABLE TO PERFORM NEEDED REPAIRS AND ESTIMATES. ALSO DID NOT RETURN CALLS IN A TIMELY MANNER AND WAS UNWILLING TO WORK WEEKENDS.

EXCELLENT SERVICE. PUNCTUAL IN PROVIDING AN ESTIMATE AND INSTALLATION. CLEAN UP AFTER INSTALLATION WAS EXCELLENT.

I BOUGHT MY HOUSE IN MAY 2005. I HAVE A HOME WARRANTY CONTRACT AND USED IT FOR A LEAK IN THE TANK OF MY UPSTAIRS BATHROOM. THE COMPANY CHOSE A PLUMBING AND I LOOKED THEM UP THROUGH ANGIE'S LIST TO SEE WHAT KIND OF COMPANY THEY WERE SENDING ME. I WAS VERY PLEASED TO SEE THAT THERE WERE SOME GREAT REPORTS ABOUT A PLUMBING... AND THEY WERE ALL TRUE. THE TECHNICIAN CAME IN AND FOUND THAT THE BOLT WAS PUT IN BACKWARDS AND HE REPLACED IT. I HAD HIM CHECK MY DRAIN IN MY TUB AND HE WAS GOING TO SNAKE IT, BUT TOLD ME THAT WOULD NOT WORK, THE DRAIN NEEDS REPLACED. HE TRIED TO GO BEHIND THE WALL BEHIND MY STOVE AND EXPLAINED EVERYTHING TO ME THAT HE WAS DOING. HE COULDN'T DO IT THAT DAY, BUT TOLD ME HOW MUCH IT WOULD BE AND APPROXIMATELY HOW LONG OF A JOB. I WAS VERY IMPRESSED WITH HIS PROFESSIONALISM AND HIM WORKING TO SATISFY/SOLVE MY PROBLEM. I PLAN ON USING A PLUMBING TO COMPLETE THIS JOB. I AM VERY SATISFIED. :)

PLUMBER BRYAN WAS GREAT (AND I'LL BET HE IS THE ONLY HAWAIIAN PLUMBER IN COLUMBUS!) AND DID A GOOD JOB FOR US. HE WAS PROMPT, COURTEOUS, AND FAST. HIS DIAGNOSIS OF THE PROBLEM WAS RIGHT ON THE MONEY AND HE GAVE US VALUABLE ADVICE ABOUT PURCHASING OUR NEW TOILET.

THE WORK INVOLVED REPLACING PIPES IN THE WALL AND IN THE BASEMENT, AND WAS FAIRLY TRICKY, WHEN IT WAS ALL DONE IT TOOK ABOUT 3 - 3 1/2 HOURS AND THE HOURLY RATE WORKED OUT TO ALMOST $200 AN HOUR WHICH SEEMED FAIRLY HIGH. THIS IS ABOUT THE FOURTH TIME WE HAVE USED THIS PLUMBER, AND WE HAVE BEEN GENERALLY SATISFIED.

PRICED TOO HIGH. POOR QUALITY WORKMANSHIP.

FLEXIBLE WORK SCHEDULE. VERY COURTEOUS AND QUICK WITH THE JOB. REASONABLY PRICED.

THERE PRICE SEEMED UNFAIR, OTHER COMPANIES WERE CLOSER TO $90.

ROB AND MIKE WERE FANTASTIC. NOT ONLY DID THEY DO A GOOD JOB THEY WERE VERY POLITE AND VERY NEAT. I WOULD HIGHLY RECOMMEND THEM AND WILL CALL THEM AGAIN FOR FUTURE PLUMBING PROJECTS OR EMERGENCIES.

BRIAN, THE TECHNICIAN, WAS VERY POLITE, CLEAN AND KNOWLEDGEABLE. EXPLAINED TO ME WHY I WAS HAVING TROUBLE PUTTING IT BACK TOGETHER.

ROB DID AN EXCELLENT JOB. ARRIVED WHEN THEY SAID THEY WOULD AND EVEN SHOWED ME WHERE I WENT WRONG SWEATING THE COPPER PIPES. THE PRICE WAS VERY COMPETITIVE AND I WOULD HIGHLY RECOMMEND THIS FIRM.

DO NOT RETURN CALLS. GOT QUOTES FROM OTHER COMPANIES FOR LESS THAN HALF THE QUOTE FROM A PLUMBING.

VERY EASY TO WORK WITH!! THEY DID GREAT WORK AND CAME OUT ONE DAY AFTER WE CALLED FOR SERVICE. WORKER WAS VERY POLITE AND KNOWLEDGEABLE. HIGHLY RECOMMEND!!

OVERALL GOOD EXPERIENCE. GOOD COMMUNICATION

PLUMBER DID THE WORK BUT HAD A POOR ATTITUDE, WAS HESTITANT TO TAKE THE ANGIE'S LIST COUPON, LEFT A MESS BELOW THE SINK, AND KEPT TRYING TO SELL ME A GARBAGE DISPOSAL. I THOUGHT THEY WERE PRICEY FOR THE WORK DONE, AND THEY WOULDN'T GIVE ME AN ESTIMATE FOR CLEANING A DRAIN OVER THE PHONE. I WOULDN'T RECOMMEND THIS COMPANY. I USED THEM BECAUSE I WAS IN A BIND.

TRI-VILLAGE IS UNDER NEW MANAGEMENT AND NOW CHARGES A FLAT RATE FOR SERVICE INDEPENDENT OF THE TIME AND LABOR IT TAKES FOR THE SERVICE. I THINK $154.83 IS OUTRAGEOUS FOR LESS THAN 20 MINUTES OF WORK AND A LEAKING FAUCET. I CALLED THE COMPANY TO COMPLAIN ABOUT THE PRICE BUT WAS TOLD THEY HAVE TO CHARGE A FLAT RATE AND THIS IS BEFORE THEY KNOW WHAT IS WRONG, HOW LONG IT WILL TAKE AND WHAT PARTS ARE NEEDED. THE OLD TRI-VILLAGE COMPANY WAS MORE FAIR ABOUT THEIR PRICING IN MY EXPERIENCE.

OVERALL, BAD EXPERIENCE! THE ORIGINAL ESTIMATE WAS THAT TWO PLUMBERS WOULD COMPLETE THE WORK IN 2-3 DAYS, ONLY ONE PLUMBER SHOWED UP. CANCELLED SEVERAL DAYS AND PULLED FROM MY HOUSE TO ANOTHER JOB SEVERAL TIMES. RUDE MANAGEMENT!!!

THEY WERE RESPONSIVE TO MY CALL. THEY CAME OUT AS SCHEDULED. DID NOT USE TO DO THE WORK.

I'VE HAD SOME BAD EXPERIENCES WITH PLUMBERS, BUT THESE GUYS ARE GREAT. THEY ARE VERY CLEAN AND THE PICK UP AFTER THEMSELVES VERY NICELY. I LIKE THAT THEY ARE VERY PROMPT AND THEY GET RIGHT TO THE WORK.

I SELECTED THE COMPANY BECAUSE THEY HAD GOOD RATINGS ON ANGIE'S LIST AND THEY WORKED SATURDAYS. THE OTHER COMPANY ALSO WORKS ON SATURDAYS AND HAD A MUCH BETTER PRICE.

PRICES WERE SIGNIFICANTLY HIGHER THAN OTHER COMPANIES WE CONTACTED LATER, THEY TRIED TO 'UPSELL' US ON FIXTURES AND SERVICES WE DIDN'T NEED. VERY UNPROFESSIONAL -- SEEMED TO BE WASTING TIME JUST TO MAKE A BUCK.

HE CAME OUT IN A SHORT PERIOD OF TIME. HE WAS ABLE TO FIX IT. THE REPAIR WAS NOT NEARLY AS EXPENSIVE AS I HAD BEEN TOLD IT WOULD BE BY OTHER COMPANIES. I TRUSTED HIM AND HE IS VERY HONEST.

POOR JOB AREA CLEAN-UP AFTER WORK COMPLETED (LEFT GARBAGE-DRAIN RESIDUE ON BATHROOM FLOOR AND WET/OIL STAINS ON CARPET) THOROUGH ASSESSMENT AND CLEANING PERFORMANCE.

OFFICE STAFF AND PLUMBERS ARE ALL GREAT!!

JIM W. WAS VERY GOOD AT REQUESTING MY FEEDBACK THROUGHOUT THE JOB. SINCE HE WAS CONSTRUCTING SOMETHING FROM SCRATCH I APPRECIATED HIS CONCERN FOR MY OPINION.