A-1 Concrete Leveling

THEY WERE TIMELY WHEN COMING OUT FOR THE BID. HOWEVER, WHEN WE HAD QUESTIONS REGARDING THE BID, I HAD TO CALL THREE TIMES, AND NO ONE CAME BACK OUT TO CLARIFY THE BID. THE ESTIMATE WAS UNCLEAR.

VERY GOOD. THEY GOT BACK TO ME PROMPTLY, AND GAVE ME A GOOD BID ON A JOB THAT WAS NOT EASY. THEY PERFORMED GOOD WORK THAT SOLVED THE PROBLEM.

DID NOT RESPOND TO AN EMAIL REQUEST FOR QUOTATION.

WAS NEGOTIATING TO BUY A HOUSE THAT HAD MULTIPLE PROBLEMS IN THE BASEMENT. ALTHOUGH THE SELLER AND I NEVER CAME TO AN AGREEMENT ON BUYING THE HOUSE, I WAS VERY IMPRESSED BY RON NICHOLS FROM A-1. HE CAME OUT ON SHORT NOTICE TO DO THE ESTIMATE ($4200), EVEN THOUGH THERE WAS A BIG TRADE SHOW GOING ON. WHEN THE SELLER CALLED ASKING FOR MORE INFORMATION WHEN TRYING TO MAKE A DECISION, MR. NICHOLS GOT BACK TO EVERYONE PROMPTLY. IF I DO END UP GETTING A HOUSE THAT NEEDS THE SERVICES OF A COMPANY LIKE A-1, I WILL DEFINITELY BE CALLING THEM FIRST.

WE NEEDED A SIDEWALK RAISED 2 INCHES. IT TOOK THEM 3 WEEKS TO COME OUT AND GIVE US AN ESTIMATE AFTER AT LEAST A DOZEN PHONE CALLS. THEY GAVE AN ESTIMATE OF $300. WE WON'T BE USING THEIR SERVICE.

I GOT A BID RIGHT AWAY, BUT WHEN I CALLED TO SAY I WANTED THE WORK DONE, THEY DIDN'T CALL ME BACK. SEVERAL DAYS LATER I CALLED AGAIN, AND THEY SAID THEY HADN'T RECEIVED MY MESSAGE. WE SCHEDULED THE WORK, BUT THEN THEY CALLED THE DAY THEY WERE SUPPOSED TO DO THE WORK TO SAY THEY WOULDN'T BE OUT. THEY DELAYED ABOUT THREE DAYS BEFORE THEY GOT OUT TO MY HOUSE. WHEN THEY DID FINALLY ARRIVE, THEY WERE FRIENDLY AND DID A GOOD JOB. FOR THE PRICE, I AM SATISFIED WITH THE SERVICE I RECEIVED.

OVERALL GOOD EXPERIENCE. PUNCTUAL, CONFIRMED THE APPOINTMENT IN ADVANCE. WORKED EFFICIENTLY. DID GOOD WORK.

I GAVE THEM MORE THAN A FEW DAYS AND CALLED BACK, ONLY TO SPEAK WITH A LADY WHO WAS NOT SERVICE ORIENTED AT ALL. SHE TOLD ME SHE WOULD CALL ME BACK SHORTLY TO SCHEDULE A TIME TO COME OUT. FOUR DAYS LATER I CALLED AGAIN AND SHE WAS RUDE TO ME AND HUNG UP ON ME. I WILL NEVER RECOMMEND OR USE THIS COMPANY IF THAT IS HOW THEY TREAT PROSPECTIVE CUSTOMERS.

WHEN ASKED ABOUT THE MISSED APPOINTMENT, THE A-1 CONCRETE REPRESENTATIVE STATED THEY WOULD INVESTIGATE AND CALL ME BACK. THAT WAS THE LAST I HEARD FROM THEM.

THE 'VP' WAS THE ONE WHO WAS SUPPOSED TO DO THE WORK, SO THE COMPANY'S DISREGARD FOR SERVICE STARTS AT THE TOP.

DIDN'T CALL BACK FOR 3 WEEKS. WANTED TO SET AN APPOINTMENT FOR A BAD DATE FOR ME. THEY SAID THEY WOULD CALL BACK, BUT DIDN'T.

DIDN'T RETURN 1ST PHONE CALL. DID REPLY AFTER ANOTHER CALL.

TOLD US WE NEEDED THOUSANDS OF DOLLARS IN WORK THAT WE DID NOT NEED.

SUPER!! INCREDIBLE!!! GREAT JOB AND THEY WERE HERE RIGHT ON TIME. FANTASTIC, PERFECT CLEAN-UP. BETTER PRICE THAN THE OTHERS, TOO.

I GAVE THEM POOR RATINGS FOR NOT CALLING ME BACK TO SET A APPRAISAL APPOINTMENT. I CALLED THEM AND WAS TOLD THEY WOULD CALL ME BACK WITH A TIME BUT IT HAS BEEN 2 WEEKS AND THEY NEVER CALLED.

THEY WERE VERY GOOD ABOUT MEETING MY SCHEDULING NEEDS. THEY WERE FRIENDLY AND HELPFUL. THEIR COST WAS BETTER THAN OTHER ESTIMATES RECEIVED.

I DON''T KNOW IF I WOULD HIRE THEM OR NOT. I NEED A RESPONSE.

THEY WERE PROFESSIONAL AND DID THE JOB HAS EXPECTED.

A REASONABLE PRICE PAID FOR A REASONABLE JOB.

HAD APPOINTMENT FOR TWO WEEKS. THEY CALLED THE NIGHT BEFORE WORK WAS TO BE DONE SAYING THEY WOULDNT BE THERE THE NEXT DAY.

THEY WERE VERY FRIENDLY AND PROMPT AND WE WERE VERY HAPPY WITH THEM.

PLAN TO USE FOR ANOTHER JOB IN THE NEAR FUTURE

DID A NICE JOB AND CLEANED UP. QUITE HAPPY WITH RESULT. UNFORESEEN DELAYS OVER A HEALTH ISSUE AND WEATHER.

GOOD IN 3 CATEGORIES. DID NOT STAY WITH ESTIMATE NOR FINISH ON TIME.

RAN OVER BUSHES, PROBLEMS WITH EQUIPMENT, TOOK 4-5 DAYS TO DO THE WORK. JOB STILL IS NOT DONE RIGHT.