Potter Overhead Door, Inc.

Good just thought a little pricey for a cable and adjustment.

It went great. From the first call until Jack backed out of our driveway. Everyone associated with Potter was very professional and very friendly. They explained all the work needed and the cost. My wife and I are so pleased with Potter. Thanks.

Sales 101. Never tell a prospective customer you are so busy that you're not sure when you can send someone for an estimate.

Parts not available for two weeks. The service tech installed a typical torsion spring system retrofit and it was all repaired in less than 24 hours. Great service, friendly people, and professional workmanship. Couldn't be happier. Door works better than ever.

I am very happy with the work performed by Potter Overhead Door. Service was performed astonishingly quick and surprisingly affordable. I really enjoyed working with this company. Would definitely recommend.

great! Had them replaced awhile ago but was thinking I have to give this company a great review

Jim was great!! Very informative. Very pleasant to work with.

I'm very pleased with my experience. I spoke several times with the secretaries, as they wanted to make sure they couldn't troubleshoot over the phone and save me the cost of a service call. When the repairman arrived, he was on time and fixed the issue within a few minutes. He showed us what he was doing, and he also replaced the bulbs and greased the door. He gave us pointers on how to keep our garage door in good shape so we won't need much maintenance in the future. I highly recommend this company!

Great….New opener went in with NO issues!!

The technician showed up on time, was very professional, answered all my questions, performed preventative maintenance, installed a new mounting bracket at my request, replaced the rubber seal and helped with a minor dent. Took Angie's List coupon. Would hire again. Thank you.

Or did the door set up an installation appointment arrived on time completed the job promptly

EXCELLENT work, great attitude, they called ahead and showed up on time, knowledgeable, also gave me some garage door tips. Being in a condo, matching the panel exactly was required, which they did! Technician also drilled hole and re-installed the center lift handle. Highly recommend this company.

I requested a quote on Sunday night and I had their reply by Monday morning. I called that morning to clarify something from the quote and I talked with Lou Ann. She asked me if I wanted someone to stop by the house or if I want the quote on the phone. I took the quote on the phone because it wasn't a big job. A few days later I called back and talked with Lou Ann and set the day for the installation. Lou Ann was very professional and helpful. Brian, the technician, came during the stipulated time frame and installed the chain drive opener and the wall console pad for my double door. He completed the installation and everything is working properly.

Installers were very prompt and professional. They left the sight spotless, and took time to show us all the features of our new door and opener. It was a pleasure to work with the office staff and everyone else. I would recommend this company to everyone. We stopped in their showroom before purchasing the door. They took the time to show us all the alternatives, explaining the differences. We chose the medium priced door with blown in insulation (to help prevent any chance of dents). We also chose windows, and battery back-up for the door pad. We are very pleased.

They came out to initially see what was wrong with our garage door. They told us they could try to replace the panels, but we told them we would like to replace it with a new door. A few days later the office contacted us to ask us what type of door we were interested in; they then sent pictures and specs of the doors that met our needs. We told them what we wanted, they ordered it and set up the installation date. Our neighbor wanted his door replaced as well, so we had both of ours installed the same day. They promptly and efficiently installed our garage doors. We are very happy with our new door.

They were fantastic! Jim and B.S were ontime, as a matter of fact they were a few minutes early. They explained what they were going to do and why the different things needed to be fixed. They were personable and actually quite funny. They came, did the work and were on their way! We were concerned that we were going to have to spend over a thousand dollars for a new door and they could have taken us to the cleaners since we don't know a lot about garage doors. We appreciate their honesty and I know that if we have any other issues in the future we will definitely be using Potter Overhead Door, Inc!

Outstanding service. Good value. Garage door and garage door opener were replaced with new equipment. Work was completed on time and for quoted price. Very happy. Would use again.

Jack, the worker arrived as scheduled he went through the stages of what was going to be done. He described everything he was doing, very careful to point the safety of the new openers and how to use the opener and keypad.He cleaned up everything and left,. Only thing I wondered is why I never got a receipt, paid by check though. He came at 1pm and was done before 2:30.

Very well. From the person that I talked to on the phone, to the fellow who came to check out the site, to the two installers, we felt we were dealing with polite professionals who wanted us to make the right choice for us. The work was high quality, and timely.

they did a great job. I am a first time garage owner so they even gave me an overview

I shopped around quotes from several companies for a garage door opener (new construction home that was bought without opener). I was very impressed by the work done by Potter Overhead Doors. I would recommend them and hire them again if needed.

Excellent work done. Technician was polite and knowledgeable. He answered all my questions and did not at all seem rushed

Excellent. Good product and job is well done.

Very good. Nice scheduled, everything was on time and did a good job.

Every step working with Potter Overhead Door was professional and courteous. The office staff was very friendly and efficient when helping us out and taking our order. The two technicians showed up on time and were very professional, knowledgeable and nice. They took the time to answer the questions I had, demonstrated some of the garage door features and got the door replacement job done well with good cleanup. I've looked over the door and track hardware and the installation is solid and the door operates smoothly. And to top it off the labor and parts pricing was great relative to a competitor I'd tried working with...and fired recently. Very simply, if you want a service provider that works hard to earn your business, respects you as a customer, and truly cares about the quality of the finished product look no further. Thanks again Kelli, Bryan and Tim for a job well done!