Excel Carpet Services

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Went very well.

Excellent!!!

They cleaned the area which had several pet stains. The stains didn't seem any better and they came back and did it again leaving the carpets beautiful. There was no problem with them doing it over again. Very friendly and accommodating. They also recommended a protect to seal the carpet to keep it was getting dirty as quickly. I can't say enough about them, the BEST.

Excel Carpet Service was excellent. I didn't dislike anything. They did a very good time and were actually a little bit early. They were efficient and had high quality work. They had a good price as well. The employees were very friendly as well. They are well worth the money and they are very good at what they do.

We have used them before. Always did good work but seemed higher than other companies advertised prices.

It went great

Excel promptly responded to my request for an estimate. At that time, I also discussed with the estimator the need to put a trim piece at the interface between the carpet and a tiled area where the carpet had unraveled a bit. The Excel installer came out at the scheduled time (not a time range, but an actual time). He completed the work promptly. The work was completed to my satisfaction. The new trim piece looked great. He cleaned up the scraps from the trim installation.

They came out and did the estimate, which was very professional and efficient. Once I called them to perform the work, they looked up the estimate and scheduled the work. They did require some additional measurements before they came out. On the day of the service, he came out within 15 minutes of when it was scheduled and got right to work. I did need to remove some folding doors, closet things, and baseboard for him to get the carpet installed. He did an excellent job on what was a difficult situation performing a long cross-seam on berber carpet which frays very easily.

I asked Excel to repair carpet that was stretched out and loose on the stairwell as well as to repair the joining strip in the kitchen that joins the carpet to the vinyl tile. Greg Brown repaired the stairwell quickly and easily. He couldn't repair the joining strip as he didn't have the right molding for glued down carpet with him on the truck. He gave me an estimate to repair that. I appreciate that he offered several options for the repair and suggested a significantly less solution for the repair than I thought we would have to do.

Excellent.

This company did an excellent job and the pieced area was barely noticeable to me at all. The workman was pleasant and quick and I was VERY happy with the results.

Was on time, neat, performed quality work and was reasonably priced.

REPAIRMAN WAS 1 1/2 HOURS LATE BUT DID CALL TO NOTIFY. JOB WAS PERFORMED IN APPROXIMATELY 45 MINUTES. SERVICEMAN WAS EFFICIENT BUT NOT NECESSARILY FRIENDLY.

THE COMPANY CAME WITHIN A COUPLE OF DAYS, AFTER MY FIRST CALL TO GIVE ME AN ESTIMATE. THEY RETURNED A FEW DAYS LATER TO DO THE JOB. THEY DID A GOOD JOB. THEY CLEANED UP AND REMOVED THE EXCESS CARPET. WE WERE PLEASED AND PLAN TO HAD THEM BACK FOR ANOTHER JOB. THAT TIME THE PERSON WHO DID THE WORK WAS VERY POLITE, CLEANED UP AND DID A WONDERFUL JOB.

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