ALUMINA RAILING & CUSTOM IRON WORKS

We went to their showroom to view their product & was impressed. They were very helpful & then came out to measure. We received a call when the railings were ready & they came out & installed them. They were very professional & knew what they were doing. The railings look great!

Not good. They didn't show for the appointment. I called and they said he probably forgot. Not a good way to start a business relationship. I will go elsewhere.

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It went very well. I contacted Alumina Railings and scheduled an on-site appointment. Josh Bunnell provide me with an estimate for a basic product and installation cost with optional upgrades. Josh kindly agreed to postpone installation for a couple of weeks to allow us concentrate on the birth of our first granddaughter. Alumina Railings completed the installation in one of the coldest days in late October. I was impressed with their friendliness and professional attitude. The railings look very good and are very sturdy. My daughter can go up down the steps feeling safe.

The arrived at 9:30 on a Monday morning for the installation. They core drilled the steps and landing and cemented in the railing (as opposed to using a screw in flange). The side railing didn't fit exactly like they wanted it to se they did take it back to their plant (all of this product is manufactured and powder coated locally) and were back at 8:00 the next morning to finish it. I couldn't be happier with the end result.

I TALKED TO A MAN AND DESCRIBED THE WORK. I WAS TOLD HE'D CALL ME BACK TO LET ME KNOW WHEN HE'D GO OUT TO THE HOUSE. I NEVER HEARD BACK FROM HIM. I CALLED AGAIN, AND A WOMAN TOLD ME SHE'D CHECK WITH THE MANAGER AND GET BACK TO ME. I CALLED AGAIN, AND THE SAME WOMAN TOLD ME SHE'D GET RIGHT BACK TO ME AFTER SHE CHECKED OUT WHAT THE PROBLEM WAS. I NEVER HEARD BACK FROM HER, EITHER.

BUILDERS SERVICE WORK.

SEEMED LIKE THEY WOULD BE NICE TO WORK WITH, BUT I WENT WITH ANOTHER ESTIMATE.