WINDOW RESTORATION SYSTEMS INC

We have used their services before. The quality of there work is outstanding. The whole system that they have is unique. If anyone has an old house and wants good insulation but wants to maintain the look of the original windows they are the best.

They are very efficient, get the work done in a timely fashion, and their workmanship is great. For what you get - their prices are great. They are not cheap - but they are a specialty window company so it is worth it. We intend to have them come back - they specialize in old houses and have a special technique of installing double paned windows without affecting the look of the house.

I thought they were excellent, timely, and did a good job.

I live on a street of older cape cod cottages/homes and when my neighbors started replacing their windows I noticed how much it changed the looks of their homes. We have true bay windows in our house and we learned that the replacement side windows on the bay would be much smaller. I asked a window replacement representative (who had just replaced my neighbors windows) to show me exactly how much smaller each window would be and it turned out to be at least two inches on each side, that is a lot of view. So we took a chance with Tom and Terry and are very happy that we did.

I received an estimate on window restoration. I had a good experience with them but decided to with replacement windows. They offer a unique product that I might have gone with if I had more interesting original windows. I would recommend them.

CALL BACK WAS COURTEOUS, BUT SAID THEY WERE REALLY BUSY THIS TIME OF YEAR, AND WOULD CALL BACK IN A WEEK. NO FOLLOW UP CALL EVER OCCURRED. THIS WAS OVER A WEEK AND A HALF AGO NOW. WE HAVE MOVED ON TO OTHER VENDORS. WOULD HAVE PREFERRED TO KNOW THAT UP FRONT.

THEY DID AN EXCELLENT JOB. THEY ARRIVED PROMPTLY AND FINISHED THE JOB EARLY, IN ABOUT 4 HOURS. THEY CLEANED UP AND DID QUALITY WORK. THEY BRING THEIR WORKSHOP TRAILER TO YOUR HOUSE AND DO ALL THEIR CUTTING AND CARPENTRY WORK INSIDE IT. I WAS HAPPY TO BE ABLE TO HAVE MY WINDOWS REPAIRED AND STILL KEEP THEM IN LIEU OF REPLACING, AS THEY ARE ORIGINAL TO MY 1940S HOUSE. THEY ARE NOW SNUG, AND CAN TILT IN AND OUT FOR EASY CLEANING AND REPAINTING. IT IS A GREAT PROCESS/SYSTEM AND THEY ARE TRULY KNOWLEDGEABLE ABOUT WHAT NEEDS TO BE DONE. IT IS A 2 MAN COMPANY, YET THEY REALLY TRIED TO WORK WITH MY SCHEDULE DESPITE THEIR OWN VERY BUSY SCHEDULE. THEY BOOK UP FAST, SO SCHEDULING A FEW MONTHS OUT MAY BE NECESSARY, BUT WELL WORTH IT.

WE GOT QUOTES FROM THREE COMPETITORS. COMPANY ONE'S ESTIMATE WAS OVER $50,000; THE NEXT WAS OVER $40,000. WINDOWS RESTORATION WAS LESS THAN 1/2 THE COST OR EITHER OF THESE, PLUS WE LIKED THE IDEA OF KEEPING THE INTEGRITY OF THE OLDER HOUSE. TERRY AND TOM WERE A PLEASURE TO WORK WITH. THEY CLEANED UP AT THE END OF EACH DAY SO WELL, WE NEVER SAW A MESS. WE LOVE THE NEW WINDOWS. THEY SLIDE UP AND DOWN EASILY AND TILT IN FOR CLEANING. ALSO, WE ARE AMAZED AT HOW MUCH MORE LIGHT COMES IN SINCE REMOVING THE OLD STORM WINDOWS. THE WINDOWS WERE REPLACED IN THE BEGINNING OF SPRING AS THE WEATHER BEGAN TO WARM SO WE HAVEN'T YET EXPERIENCED COLD WEATHER WITH THE NEW WINDOWS TO KNOW THE COST SAVINGS IN HEATING BILLS. TERRY AND TOM ARE VERY BUSY AND DO ALL THE WORK THEMSELVES. SOMETIMES THEY ARE SLOW TO RETURN PHONE CALLS, BUT WE COULD NOT BE HAPPIER WITH THE QUALITY OF THEIR WORK AND THEIR PLEASANT AND FAIR DEALINGS.

EXCELLENT EXPERIENCE. I HAD ANOTHER WINDOW THAT WAS STICKING, AND HE TOOK CARE OF THAT, EVEN THOUGH IT WASN'T IN THE ORIGINAL ESTIMATE.

NO RETURN CALL.

WHEN I CALLED, HOPING TO ARRANGE AN ESTIMATE VISIT, THE GENTLEMAN ANSWERING THE PHONE WAS VERY SHORT WITH ME AND GENERALLY RUDE. AFTER I TOLD HIM I FOUND HIS COMPANY USING ANGIE'S LIST, HE WAS MUCH NICER AND GAVE ME SOME BALLPARK FIGURES OVER THE PHONE, BUT MADE IT CLEAR HE HAD TO SEE MY WINDOWS BEFORE GIVING ME A REAL ESTIMATE. I ASKED TO ARRANGE A DATE AND TIME. HE SAID HE WOULD CALL ME WHEN HE WAS AVAILABLE. I NEVER HEARD BACK. THE BALLPARK PRICES HE GAVE ME OVER THE PHONE WERE, HOWEVER, VERY MUCH INLINE WITH THE OTHER ESTIMATED I RECEIVED.

I LIKE THAT THEY USE THE OLD SASHES, GIVING US WOODEN WINDOWS AND ARCHITECTURAL INTEGRITY OF THE HOME. VERY COST EFFICIENT, REUSED THE ORIGINAL DISTINCTIVE HARDWARE. GREAT CLEANUP. EXCEPTIONAL SERVICE AND CARE OF OUR HOME.

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TIM AND TERRY ARE GREAT AND THEY LIKE DOGS!

THE PRICE WAS REASONABLE FOR THE SERVICE AND THE NUMBER OF WINDOWS, AND HALF THE COST OF NEW WINDOWS, AND PRESERVED THE ORIGINAL LOOK AND FEEL OF THE HOME. PROFESSIONAL STAFF, EASY TO WORK WITH

THIS IS A 2 MAN TEAM. THEY WORK VERY HARD TO KEEP UP WITH THEIR WORK LOAD. I KNEW THEY WERE BUSY AND WE WERE PATIENT WITH RETURN OF PHONE CALLS AND SCHEDULING OF THE JOB. THEY SAID THEY WOULD DO THE WORK IN JUNE (AFTER AN APRIL AGREEMENT WAS SIGNED) AND THEY DID! IT ONLY TOOK 2 DAYS AND THEY WERE PROMPT. MY ONLY NEGATIVE COMMENT IS THAT EVEN THOUGH WE EXPECTED A LOT OF CUT PAINT (TO FREE THE SASHES ON THE WINDOWS), I DID NOT EXPECT THE DAMAGE TO THE OTHER AREAS OF PAINT ON THE EXPOSED SIDES OF THE SASHES. THEY WILL HAVE TO BE COMPLETELY SANDED AND REPAINTED ANYWAY, BUT I WAS SURPRISED WITH THE MESS THE WHOLE PROCESS LEFT. THERE IS A LOT OF PAINT CHIPS LEFT BEHIND, TOO. STILL, IT SAVED US A WHOLE LOT OF MONEY COMPARED TO REPLACEMENT WINDOWS AND NOW WE HAVE THE CONVENIENCE OF BEING ABLE TO CLEAN THEM!

DID A WONDERFUL JOB BUT THEY ARE VERY BUSY SO WE HAD TO WAIT A LONG TIME FOR INSTALLATION. IT WAS WORTH THE WAIT. WE LIKE KEEPING THE LOOK OF THE OLD WINDOWS BUT NO LONGER HAVE COLD BREEZES OR RATTLING WINDOWS.

WOULD GIVE THEM A++++++++++ IF RATINGS ALLOWED. THE ONLY B RATE WAS SLOW RETURN CALLS,BUT AFTER FINDING OUT THE TWO GENTLEMEN DID EVERYTHING THEMSELVES, COULD UNDERSTAND WHY. BUT THEIR WORK WAS DEFINITELY WORTH THE WAIT. VERY PROFESSIONAL, FRIENDLY (MY DOGS THOUGHT THEY WERE PART OF THE FAMILY), AND CLEAN IN THE WORK. READY WITH HONEST REFERRALS FOR OTHER TYPES OF GLASSWORK (LEADED GLASS REPAIR) THAT THEY DIDN''T DO THEMSELVES.

I LEFT A PHONE MESSAGE WITH MY NEEDS NO ONE EVER CALLED ME BACK.

VERY HAPPY WITH THE WORK PERFORMED!

VERY GOOD TO WORK WITH. CLEANED UP EVERYTHING. ALWAYS HAD A LITTLE VACUUM TO PICK UP MESS.

THEY ONLY RETURNED A CALL WHEN I MENTIONED ANGIES LIST. I ASKED THEM TO GIVE AN ESTIMATE AND THEY SAID THEY WOULD GET BACK TO ME. THEY NEVER DID.

RESTORED WINDOWS BY REPLACING THE ROPES AND PULLEYS WITH VINYL SPRINGS, TOOK OUT MULTIPLE SMALL PIECES OF GLASS AND REPLACED THEM WITH SCREENS; WINDOWS LOOK THE SAME BUT NOW THEY ARE FUNCTIONAL; GREAT WORK, GOOD CLEAN-UP, COST WAS 1/2 OF REPL. WINDOWS

FRONT WINDOW GLASS REPLACED WITH DOUBLE PANED GLASS - ORGINAL WINDOW PANE LOOKS GREAT - VERY CAREFUL, CLEANED UP WELL AND NICE GUYS!

REPLACED WINDOWS IN OLDER HOME WITHOUT DESTROYING LOOK OF HOUSE. TOOK EXISTING WINDOWS, RELACED W/NEW GLASS, VINYL SPRINGS. ETC. ALSO WORKED ON STORMS. HAVE MOBILE UNIT, WORK RIGHT ON PREMISES. HAD REFERENCES, DID GREAT CLEAN UP. NOTE: DO NOT REPAINT.