TOTAL HOME CARE & REMODELING INC

They plowed for me last winter and were excellent. I filled out their survey and let them know how happy I was with their service and said that I would want to have them back the following winter. This winter they refused to plow for me because they said they are no longer doing South Euclid, just Lydndhurst. I was very disappointed and worried about finding a reliable snow plow company.

ADAM IS WELL ORGANIZED AND DOES QUALITY WORK. HE WAS VERY FRIENDLY AND HELPFUL IN MAKING COST SAVING DECISIONS FOR ME. HE WAS EVEN KIND TO MY PLAYFUL 2 YEAR OLD SON. EVEN MONTHS AFTER THE WORK WAS COMPLETED MY SON STILL SAYS ADAM WHEN HE SEES A PICKUP TRUCK NEAR OUR HOME.

ADAM RESPONDED TO MY CALL IN FEB 2005 ABOUT NEEDING A SNOW PLOWING CONTRACT FOR THE REST OF THE SEASON. HE CAME AND PLOWED ONE TIME - AND WE SIGNED AN AGREEMENT FOR THE REMAINDER OF THE SEASON. HE WAS INTERESTED IN MY COMMERCIAL LOTS FOR FUTURE BUSINESS... AND WANTED ME TO COMMIT FOR THE FOLLOWING SEASON.. WHEN I WOULDN'T MAKE THAT COMMITMENT - HE TOLD ME HE DID NOT WANT TO PLOW FOR MY RESIDENTIAL AS WE AGREED.. HE STATED HE AGREED TO PLOW ONLY TO GET MY COMMERCIAL WORK AND IF COULDN'T GET IT, HE DID NOT WANT TO "WASTE HIS TIME"..... MORE THAN ANYTHING - IT WAS A WASTE OF MY TIME - AS I CANCELLED ALL OF THE RETURN CALLS, AND HAD TO START MY SEARCH OVER AGAIN.

THIS COMPANY WENT ABOVE AND BEYOND THE REQUIREMENTS OF MY CONTRACT BY CONTINUING TO PLOW IN APRIL. WHEN WE HAD SNOW ON APRIL 23 AND 24, I WAS ONE OF THE FEW PEOPLE ON THE STREET WHOSE DRIVE WAS PLOWED. WITH THE WET, HEAVY SNOW, IT WAS A WONDERFUL HELP.

WORK WAS PERFORMED IN AN EXCELLENT FASHION... JOB WAS PERFORMED AND ACCOMPLISHED ON A VERY TIMELY BASIS. CREW MEMBERS WERE VERY EFFICIENT IN ALL DETAILS. ALL TOLD, WE WERE VERY HAPPY WITH OUR REMODELING PROJECT.

THEY WERE OUTSTANDING AND VERY PROFESSIONAL. IF SOMETHING ACCIDENTALLY BROKE OR WASN'T THE RIGHT FIT, THEY TOOK THE INITIATIVE TO GET IT CORRECTED. HE'S RECOMMENDED TO INSTALL A HEATING UNIT FOR MELTING ICE OUTSIDE ON ROOF LINE. HE ALSO REFINISHED MY BASEMENT AND DID EVERYTHING I ASKED. I WOULD ASK FOR THINGS AND THEY WOULD ALWAYS ACCOMMODATE ME. FIXED A REWIRING NIGHTMARE WHICH WAS NOT AN EASY FIX. I TOTALLY TRUST HIM IN MY HOME, HE WOULD NEVER LET ANYONE COME INTO MY HOME THAT I WOULDN'T TRUST.

HE IS VERY RESPONSIVE, HE COMES RIGHT OUT IF THERE IS EVEN AN INCH OF SNOW. HE IS A WONDERFUL PERSON TO WORK WITH AND HE IS VERY CONSIDERATE AND KIND. HIS PRICE IS VERY REASONABLE, I'VE PAID HIM $100, AND HE'S BEEN OUT HERE AT LEAST 6 TIMES TO REMOVE SNOW AT NO EXTRA CHARGE.

OWNER AND CREW WERE PUNCTUAL, CONSCIENTIOUS, CONSIDERATE, AND WORKMANSHIP WAS EXCELLENT. THE BATHROOM REMODEL EXCEEDED OUR EXPECTATIONS. WE WOULD DEFINITELY RECOMMEND TOTAL HOME FOR ANY REMODELING OR MAINTENANCE WORK.

HE IS METICULOUS. AFTER HE DID THE CABINET AND THE DOOR, HE WENT AND GOT THE VACUUM TO CLEAN UP THE LITTLE BIT OF DEBRIS THAT HE MADE. HE RETURNS PHONE CALLS VERY PROMPTLY. WHEN HE GIVES YOU A TIME TO COME TO YOUR HOME, HE IS USUALLY THERE AHEAD OF TIME. HE IS A VERY NICE YOUNG MAN. HE IS VERY RESPONSIVE IF THERE ARE ANY PROBLEMS AND HE COMES RIGHT BACK OUT. HE IS PHENOMENAL AND I HIGHLY RECOMMEND.